The document details a case study of a large BFSI company encountering performance issues after migrating to PostgreSQL, such as high CPU usage and slow response times. Key problems included conflicts due to long-held locks during batch processes, necessitating interventions like query tuning and adjustments to autovacuum settings. The resolution involved a combination of temporary measures, such as turning off autovacuum on specific tables, and long-term fixes focusing on batch process logic and proper configuration settings.