Taking Control of SharePoint in the Cloud

February 13th, 2014

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
Speakers

Christian Beauclair

Simon Langlois

@cbeauclair
christianbeauclair

#SPCloud

@SimonLanglois
silanglois

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public

Mo Al-Borno
albornoconsulting.com

malborno
Agenda
1. Microsoft’s strategy and orientation for SharePoint
2. The agility and control gain of deploying SharePoint in a Private Cloud
3. A case study on how a SherWeb partner used Private Cloud Services to deliver
a complete solution to its customer

For

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
#SPCloud
Hybrid

On Premises

Best experience across
devices
Messaging

#SPCloud

Voice
& Video

Content
Management

Online

Cloud on your terms
Enterprise
Social

Integrated best-of-breed

Reporting
& Analytics
Touch, ink, and voice

Enterprise social

Small & Big Data access

Device & Data Protection

Office experiences on any device

Cloud sharing

Ad hoc reporting and analysis

DLP & Rights Management

Live documents & data

Real-time collaboration

Natural language query

Policy & compliance standards

Multi-media & HD presentations

Video, voice, and web conf.

Visualization & geo-mapping

eDiscovery

#SPCloud
THE NEW WAY
TO WORK
TOGETHER
#SPCloud
What is
SharePoint
Share
?
Organize
Discover

Build
Manage
Connect with employees
across the enterprise use SharePoint to engage
with people, share ideas
and reinvent the way you
work together

#SPCloud
Whether working as a
team or an
individual, SharePoint
helps you organize
information, people and
projects

#SPCloud
SharePoint makes it easy
to find answers, discover
insights and connect
with the experts

#SPCloud

answers

insights
design using web standards
Developers and web
designers can create new
experiences on
SharePoint using familiar
tools and internet
standards

#SPCloud

apps
SharePoint provides
powerful controls that
allow IT departments to
manage cost, risk and
their time

cost
#SPCloud

risk

time
Architecture Firm Expands Collaboration
Capabilities to Support Global Workforce

Benefits

“SharePoint Server 2013
is transforming the way
we work. With its
newsfeed and other
social features, our staff
can more effectively
collaborate around the
world, in real time.”

Situation
Nectarios Lazaris
Chief information Officer
Woods Bagot
View the case study

1
Municipal Government Uses Software to
Improve Business Data and Save $3.1
Million

Benefits

“We have a lot of
data, and SharePoint
2013 allows us to extract
value from it. Instead of
just storing it, we can
turn it into information
and insights.”

Situation
Paul Di Felice
Associate Director for
Consulting and Analysis
Regional Municipality of Niagara
View the case study
Toyota Redesigns Web Portal Using
Scalable Cloud and Content
Management Solutions

Benefits

“Windows Azure lets us
maintain around-the-clock
uptime, which is crucial for
a global business…. It gives
us a flexibility that was
unthinkable in the era of
on-premises deployments.”

Situation
Hidehiko Sasaki,
General Manager,
Internet Planning Department,
e-TOYOTA Division, Toyota
View case study

1
Hosting SharePoint in a Private Cloud Environment
Simon Langlois – SharePoint Product Marketing Manager, SherWeb
slanglois@sherweb.com

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
Challenges: Cloud or Not to Cloud?

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
Looking for the Best of Both Worlds
Full Control over applications (SharePoint)
Agility gains on infrastructure
Lack of Qualified IT Staff

High upfront costs
Long deployment arcs

Agility gains on IT Staff
Better performance and reliability
of the service

Limited customization
Less Control

Move from capex to opex
Limited integration with internal LOB

Difficult to scale

ON-PREMISE

#SPCloud

PRIVATE CLOUD
HOSTING SERVICES
© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public

MULTI-TENANT CLOUD
SherWeb’s SharePoint Private Cloud Benefits

99.999%
PERFORMANCE

#SPCloud

RELIABILITY

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public

Support
SherWeb’s SharePoint Private Cloud Benefits
Tier 3+ datacenters

PERFORMANCE

#SPCloud

100% redundant and tier 1 infrastructure

Server Monitoring
Server Intrusion Detection
Managed Hardware Firewalls
Dual Power Grid from Utility
Redundant UPS Systems
Redundant DC Power Rectifiers
Closed Circuit Digital Camera System
Biometric & Card Access Entry Points
24/7 On-Site Armed Security
VESDA Early Warning Fire Detection
Pre-Action Dry Pipe Sprinkler System
Smoke & Heat Sensors
Anti-Static Floor
Redundant CRAC Units
Reliable Dell, Cisco & HP equipment

Redundant ISP4 Backbone
Intelligent BGP4 Routing
Redundant Routers & Switches
Redundant Firewalls & IDS
Bandwidth - Unlimited Monthly Data Transfer
Redundant Hardware Load Balancer
SAN using SSD drives storage

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public

Best sizing practices, guidelines and monitoring
Microsoft sizing guidelines
Performance monitoring mechanisms
Close follow-up on performance issues
SherWeb’s SharePoint Private Cloud Benefits
Robust and flexible SLAs
on the application level

Microsoft-certified and experienced staff
(MCM, MCTS, MCSA, etc.)

You need virtual server redundancy
99.9%

99.999%

99.999%

AD

AD

AD

RELIABILITY

SP

SP

SP

SQL

SQL

SQL

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
SherWeb’s SharePoint Private Cloud Benefits
Member of CIS Security Benchmarks

SOC 2 Type II certified
Trust Service Principles
•
•
•
•
•

99.999%

Security
Availability
Processing Integrity
Confidentiality
Privacy

RELIABILITY
Service reputation and awards

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public

For more information
you can download this
KPMG whitepaper
SherWeb’s SharePoint Private Cloud Benefits
• Assigned Technical Account Supervisor
• Direct access to advanced SharePoint system

administrator expert level
• Customer satisfaction history with 2013 average Net
Promoter Score of 65
Support

• Hassle-free migration service
• 24/7/365 support
• Extensive knowledge base

#SPCloud

© 2014 by SherWeb |SherWeb. All rights reserved
© 2014 by All rights reserved | General
Public
SherWeb’s SharePoint Private Cloud Benefits
ADDED VALUE
• Unlimited bandwidth, I/Os
• Options of shared SQL platform
• Option of managed or unmanaged SharePoint
• Deployable within 2 business days

You decide how much you share and how much you control!

#SPCloud

© 2014 by SherWeb | All rights reserved ||General
© 2014 by SherWeb. All rights reserved Confidential
Public
Strategic Partnership
Strategy + Process + Technology = Synergy
Mo Al-Borno, Principal, Alborno Consulting
m@albornoconsulting.com
#SPCloud
INTRODUCTION
• ALBORNO Consulting: CMA Firm offering end-to-end Management
Consulting Solutions

Strategic Planning

Implementation

•

Industry analysis

•

Change management

•

Company analysis*

•

Planning + Communication

•

Financial modeling

•

Operational Improvements

•

#SPCloud

Recommendations

–
–
–

IT Systems
Finance
HR
CLIENT CASE: ESTABLISHED CONSTRUCTION
FIRM
Issues:
• Experiencing a culture of non-compliance
- Old processes, not documented

• Communication in “silos”
- Difficulty in communicating across functions
- Difficulty in controlling access
- Integration of knowledge: Building a knowledge asset
#SPCloud
BUSINESS REQUIREMENTS
• Secure Document Sharing
– Control individual level access

• Workflow automation
– Automate old and new processes
– Drive accountability through the organization

• Project management/communication tool
– Lower email volume
– Track access and penetration
– Reduce error, manage risk, enhance compliance
#SPCloud
CHANGE MANAGEMENT VIA TECHNOLOGY SOLUTION

Using Tech as a
way to
communicate
goals and share
info

Using Tech to
automate
process:
Compliance
Use Tech To drive
accountability:
Measure +
reward

Affect
change
#SPCloud
PARTNER REQUIREMENTS
•
•
•
•
•
•
•

Strategic Partner
Strong reputation
Technical excellence
Regulatory requirement: Canadian Soil
Will work with clients IT provider
Integrated Offer: Exchange, SharePoint, Lync
Flexible!

#SPCloud
OUR EXPERIENCE WITH SHERWEB
RISING TO THE CHALLENGE
• Requirements revealed a need for higher SharePoint functionality
• SherWeb Responded!

– Launched in days what should take a week or more
– Provided reseller with significant support
– Worked with us to meet several specific business requirements

#SPCloud
THE PATHWAY TO VALUE

Strategic Planning

#SPCloud

Operational
Implementation

Tech Requirements

Development
+Deployment
VALUE CREATION
Via partnerships with Sherweb and local IT provider we were able to deliver:
– Tangible tools for implementing strategic change
– Positive ROI on IT investment
– Improved bottom line:
•
•
•
•

#SPCloud

Efficiency in each business process
Higher compliance, lower risk
Watershed of communication
Synergy in the overall business
Thank you

#SPCloud

© 2014 by reserved
© 2014 by SherWeb. All rights SherWeb | All rights reserved | General
Public

Taking Control of SharePoint in the Cloud

  • 1.
    Taking Control ofSharePoint in the Cloud February 13th, 2014 © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 2.
    Speakers Christian Beauclair Simon Langlois @cbeauclair christianbeauclair #SPCloud @SimonLanglois silanglois ©2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public Mo Al-Borno albornoconsulting.com malborno
  • 3.
    Agenda 1. Microsoft’s strategyand orientation for SharePoint 2. The agility and control gain of deploying SharePoint in a Private Cloud 3. A case study on how a SherWeb partner used Private Cloud Services to deliver a complete solution to its customer For #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 4.
  • 5.
    Hybrid On Premises Best experienceacross devices Messaging #SPCloud Voice & Video Content Management Online Cloud on your terms Enterprise Social Integrated best-of-breed Reporting & Analytics
  • 6.
    Touch, ink, andvoice Enterprise social Small & Big Data access Device & Data Protection Office experiences on any device Cloud sharing Ad hoc reporting and analysis DLP & Rights Management Live documents & data Real-time collaboration Natural language query Policy & compliance standards Multi-media & HD presentations Video, voice, and web conf. Visualization & geo-mapping eDiscovery #SPCloud
  • 7.
    THE NEW WAY TOWORK TOGETHER #SPCloud
  • 8.
  • 9.
    Connect with employees acrossthe enterprise use SharePoint to engage with people, share ideas and reinvent the way you work together #SPCloud
  • 10.
    Whether working asa team or an individual, SharePoint helps you organize information, people and projects #SPCloud
  • 11.
    SharePoint makes iteasy to find answers, discover insights and connect with the experts #SPCloud answers insights
  • 12.
    design using webstandards Developers and web designers can create new experiences on SharePoint using familiar tools and internet standards #SPCloud apps
  • 13.
    SharePoint provides powerful controlsthat allow IT departments to manage cost, risk and their time cost #SPCloud risk time
  • 14.
    Architecture Firm ExpandsCollaboration Capabilities to Support Global Workforce Benefits “SharePoint Server 2013 is transforming the way we work. With its newsfeed and other social features, our staff can more effectively collaborate around the world, in real time.” Situation Nectarios Lazaris Chief information Officer Woods Bagot View the case study 1
  • 15.
    Municipal Government UsesSoftware to Improve Business Data and Save $3.1 Million Benefits “We have a lot of data, and SharePoint 2013 allows us to extract value from it. Instead of just storing it, we can turn it into information and insights.” Situation Paul Di Felice Associate Director for Consulting and Analysis Regional Municipality of Niagara View the case study
  • 16.
    Toyota Redesigns WebPortal Using Scalable Cloud and Content Management Solutions Benefits “Windows Azure lets us maintain around-the-clock uptime, which is crucial for a global business…. It gives us a flexibility that was unthinkable in the era of on-premises deployments.” Situation Hidehiko Sasaki, General Manager, Internet Planning Department, e-TOYOTA Division, Toyota View case study 1
  • 17.
    Hosting SharePoint ina Private Cloud Environment Simon Langlois – SharePoint Product Marketing Manager, SherWeb slanglois@sherweb.com #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 18.
    Challenges: Cloud orNot to Cloud? #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 19.
    Looking for theBest of Both Worlds Full Control over applications (SharePoint) Agility gains on infrastructure Lack of Qualified IT Staff High upfront costs Long deployment arcs Agility gains on IT Staff Better performance and reliability of the service Limited customization Less Control Move from capex to opex Limited integration with internal LOB Difficult to scale ON-PREMISE #SPCloud PRIVATE CLOUD HOSTING SERVICES © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public MULTI-TENANT CLOUD
  • 20.
    SherWeb’s SharePoint PrivateCloud Benefits 99.999% PERFORMANCE #SPCloud RELIABILITY © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public Support
  • 21.
    SherWeb’s SharePoint PrivateCloud Benefits Tier 3+ datacenters PERFORMANCE #SPCloud 100% redundant and tier 1 infrastructure Server Monitoring Server Intrusion Detection Managed Hardware Firewalls Dual Power Grid from Utility Redundant UPS Systems Redundant DC Power Rectifiers Closed Circuit Digital Camera System Biometric & Card Access Entry Points 24/7 On-Site Armed Security VESDA Early Warning Fire Detection Pre-Action Dry Pipe Sprinkler System Smoke & Heat Sensors Anti-Static Floor Redundant CRAC Units Reliable Dell, Cisco & HP equipment Redundant ISP4 Backbone Intelligent BGP4 Routing Redundant Routers & Switches Redundant Firewalls & IDS Bandwidth - Unlimited Monthly Data Transfer Redundant Hardware Load Balancer SAN using SSD drives storage © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public Best sizing practices, guidelines and monitoring Microsoft sizing guidelines Performance monitoring mechanisms Close follow-up on performance issues
  • 22.
    SherWeb’s SharePoint PrivateCloud Benefits Robust and flexible SLAs on the application level Microsoft-certified and experienced staff (MCM, MCTS, MCSA, etc.) You need virtual server redundancy 99.9% 99.999% 99.999% AD AD AD RELIABILITY SP SP SP SQL SQL SQL #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 23.
    SherWeb’s SharePoint PrivateCloud Benefits Member of CIS Security Benchmarks SOC 2 Type II certified Trust Service Principles • • • • • 99.999% Security Availability Processing Integrity Confidentiality Privacy RELIABILITY Service reputation and awards #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public For more information you can download this KPMG whitepaper
  • 24.
    SherWeb’s SharePoint PrivateCloud Benefits • Assigned Technical Account Supervisor • Direct access to advanced SharePoint system administrator expert level • Customer satisfaction history with 2013 average Net Promoter Score of 65 Support • Hassle-free migration service • 24/7/365 support • Extensive knowledge base #SPCloud © 2014 by SherWeb |SherWeb. All rights reserved © 2014 by All rights reserved | General Public
  • 25.
    SherWeb’s SharePoint PrivateCloud Benefits ADDED VALUE • Unlimited bandwidth, I/Os • Options of shared SQL platform • Option of managed or unmanaged SharePoint • Deployable within 2 business days You decide how much you share and how much you control! #SPCloud © 2014 by SherWeb | All rights reserved ||General © 2014 by SherWeb. All rights reserved Confidential Public
  • 26.
    Strategic Partnership Strategy +Process + Technology = Synergy Mo Al-Borno, Principal, Alborno Consulting m@albornoconsulting.com #SPCloud
  • 27.
    INTRODUCTION • ALBORNO Consulting:CMA Firm offering end-to-end Management Consulting Solutions Strategic Planning Implementation • Industry analysis • Change management • Company analysis* • Planning + Communication • Financial modeling • Operational Improvements • #SPCloud Recommendations – – – IT Systems Finance HR
  • 28.
    CLIENT CASE: ESTABLISHEDCONSTRUCTION FIRM Issues: • Experiencing a culture of non-compliance - Old processes, not documented • Communication in “silos” - Difficulty in communicating across functions - Difficulty in controlling access - Integration of knowledge: Building a knowledge asset #SPCloud
  • 29.
    BUSINESS REQUIREMENTS • SecureDocument Sharing – Control individual level access • Workflow automation – Automate old and new processes – Drive accountability through the organization • Project management/communication tool – Lower email volume – Track access and penetration – Reduce error, manage risk, enhance compliance #SPCloud
  • 30.
    CHANGE MANAGEMENT VIATECHNOLOGY SOLUTION Using Tech as a way to communicate goals and share info Using Tech to automate process: Compliance Use Tech To drive accountability: Measure + reward Affect change #SPCloud
  • 31.
    PARTNER REQUIREMENTS • • • • • • • Strategic Partner Strongreputation Technical excellence Regulatory requirement: Canadian Soil Will work with clients IT provider Integrated Offer: Exchange, SharePoint, Lync Flexible! #SPCloud
  • 32.
    OUR EXPERIENCE WITHSHERWEB RISING TO THE CHALLENGE • Requirements revealed a need for higher SharePoint functionality • SherWeb Responded! – Launched in days what should take a week or more – Provided reseller with significant support – Worked with us to meet several specific business requirements #SPCloud
  • 33.
    THE PATHWAY TOVALUE Strategic Planning #SPCloud Operational Implementation Tech Requirements Development +Deployment
  • 34.
    VALUE CREATION Via partnershipswith Sherweb and local IT provider we were able to deliver: – Tangible tools for implementing strategic change – Positive ROI on IT investment – Improved bottom line: • • • • #SPCloud Efficiency in each business process Higher compliance, lower risk Watershed of communication Synergy in the overall business
  • 35.
    Thank you #SPCloud © 2014by reserved © 2014 by SherWeb. All rights SherWeb | All rights reserved | General Public

Editor's Notes

  • #28 -Our clients range from early stage growth firms to smaller mid size businesses. - They tend to have one thing in common, the desire to keep going and growing*Company analysis of business processes provides IT requirements.