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EMC Syncplicity (10 1-2013)
- 1. FILES Redefined September 2013 ©Copyright 2013 EMC Corporation. All Rights Reserved.
- 2. The way wework is changing Access Share Any device Anywhere Anytime Send
- 3. The reality ofcollaboration today Workspaces require extra steps
- 4. The reality ofcollaboration today So content ends up on the desktop
- 5. The reality ofcollaboration today Then we drop it into email or a consumer cloud
- 6. The Enterprise isless secure MAJORITY of content resides on workers desktops and local devices 70% of IT professionals know or suspect consumer tools are being used
- 7. Replace Consumer Services File sharing and distributionto a mobile workforce Securely send large files and replace FTP Real-time document backup and continuous availability
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- 11. EASY Access, Sync, Sharing& Collaboration for all business files. FILES Local/Personal drive NAS/File Shares* Documentum SharePoint* Other Repositories* FRICTIONLESS USER EXPERIENCE FRICTIONLESS USER EXPERIENCE Anytime Anywhere Any Device * Future Planned Delivery
- 12. IT ALL STARTSWITH BEAUTIFUL APPS THAT USERS ADOPT Native Clean Design Innovative Use-Case Optimized
- 13. SYNC & ACCESS FILESWITH NO EXTRA Save a file in any folder and it’s synced/accessible everywhere STEPS WINDOWS 8 IPHONE ANDROID INSIDE FIREWALL MS SURFACE MACBOOK AIR IPAD OUTSIDE FIREWALL IPHONE
- 14. SHARE & COLLABORATE FROM ANYWHERE Sharewith individuals or groups Easily share with external users Protect files with Reader vs. Editor Permission Select folders to sync or access online via browser
- 15. SECURELY SEND LARGE FILES Sendfrom any Syncplicity folder Include message for recipient Optionally restrict recipients and require password No file size limits Track downloads
- 16. STAY PRODUCTIVE AND NEVERMISS A BEAT Save new versions as you work Keep working from any device Always access latest versions Don’t rely on IT to restore an image
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- 18. Syncplicity gives ITthe SECURITY & CONTROL they need to deploy at scale FILES Local/Personal drive NAS/File Shares* Documentum SharePoint* Other Repositories* FRICTIONLESS USER EXPERIENCE SECURITY ADMINISTRATION AND MANAGEMENT FRICTIONLESS USER EXPERIENCE User | Device | Folder | File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies, IRM User Management, Group Management, AD Sync * Future Planned Delivery
- 19. User Device Folder File AD/SAML SSO Optional 2-FactorAuth End-to-End Encryption AD Provisioning MDM Integration External Sharing Policies User and Group Management Access Restriction Policies Group Storage Quotas Account Remote Wipe Admin Password and Access Restrictions Device Remote Wipe Mobile Sync Policies Silent Installer Folder Remote Wipe Policy Folder Sharing Permissions Shared Link Policies Shared File Policies (IRM) File Type Restrictions Data Retention Policies Data Ownership
- 20. REPORTING AND MONITORING • Storage UtilizationDashboard • Storage by File Type • Storage Utilization Reports • Audit by User, File, or Folder • Administrator Action Reports • Automatic Report Distribution
- 21. Cloud Storage DataCenter Certifications INDUSTRY CERTIFICATIONS REINFORCE COMMITMENT TO SECURITY AND PRIVACY International Privacy EU SAFE HARBOR SWISS SAFE HARBOR General Privacy and Security Website | Mobile | Downloadable Software
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- 23. FILES Local/Personal drive NAS/File Shares* Documentum FILES Redefined SharePoint* OtherRepositories* FRICTIONLESS USER EXPERIENCE FRICTIONLESS USER EXPERIENCE User | Device | Folder | File TRUST Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies, IRM ADMINISTRATION AND MANAGEMENT POLICY-DRIVEN HYBRID CLOUD Service Provider OFF-PREMISE User Management, Group Management, AD Sync Supported Storage Interfaces (NFS, S3, Atmos) Atmos Isilon VNX 3rd Party ON-PREMISE EMC ViPR Platform * Future Planned Delivery
- 24. Recognized by industryanalysts for MARKET LEADERSHIP NAMED AS A MARKET LEADER IN FORRESTER WAVE™ 2013 POSTIVE RATING Security Administration Features Mobile Strategy Content Analytics Reporting Sales and Support Reach “Extensive support for enterprise security and management” Gartner MFSS report 2013
- 25. GETTING STARTED IS EASY Sign Upfor a FREE 30 Day Trial www.syncplicity.com Follow us @syncplicity facebook.com/syncplicity linkedin.com/company/syncplicity
Editor's Notes
- #3 The way we work is changing. In our personal life, we are used to be able to access or photos and videos and share with friends with just a few clicks. Today’s mobile workforce is demanding the same ability to access, share, and send business files any time, any where, and from any device. And users are now sophisticated enough to get what they want.
- #4 Over the last several years, enterprises have made a significant investment in traditional approaches to file access and sharing. These “workspaces” such as Sharepoint, FTP sites, file servers, and collaboration spaces have received a significant investment in the hopes of providing increased security and control over files. However, all of these approaches have a downside– they require users to take “extra steps” such as dragging-and-dropping or uploading files into the service before they can be accessed or shared. And most of these approaches are not optimized for external sharing. They require IT intervention to create external user ID’s and carry expensive licensing costs.
- #5 As a result, users are now rebelling against these approaches. In order to get what they want, they are moving content out of these “controlled” systems and onto their desktops. Ironically, while some organizations have desktop backups in place, many do not. As a result, all of the investment that IT has made in protecting that content in workspaces is negated.
- #6 To make matters worse, once that content is moved to the desktop, users put it in non-secure consumer-grade services so they can access the content on their mobile devices and share with colleagues.
- #7 As a result the enterprise is less secure ever day. Business-critical content is being moved to the desktop, where users actually work on it and is no longer under control. Furthermore, all of the resources IT is spending on securing content in workspaces is lost because they are securing old versions of documents. Furthermore, a recent survey by industry analyst group ESG found that 70% of IT professionals knew that their users were putting content in consumer-grade services against corporate policy.
- #8 Syncplicity by EMC was designed to address these issues in the enterprise:Replace Consumer tools like Dropbox. Enterprise IT is struggling with users putting work files in the public cloud because those users want an easy way to access their files on all their devices and collaborate with users inside and outside the organization. Syncplicity satisfies those requirements with an amazing end-user experience while giving IT the security, administration, and storage control and flexibility they need. File Distribution to a Mobile Workforce. Business users need an easy way to push content to all the mobile devices used by distributed work teams (e.g., marketing materials, sales tools, product information, etc.). Syncplicity makes that simple and secure. FTP Replacement (Send Large Files). Syncplicity makes it easy for users to securely send large files and create shared folders with users inside and outside the organization. All with no file size limits and no need for IT intervention and support. Real-time Desktop Backup and Continuous Availability. Syncplicity can be configured to continuously sync any and all end-user folders on a computer. As a result, files are protected immediately upon being changed (not at intervals) and if a device is destroyed, lost, or stolen, users can remain productive with our complex desktop restoration, either on a mobile device or a loaner computer with no loss of data. [BUILD]And Syncplicity was designed to do it in a way that users love, and IT trusts.
- #9 Syncplicity by EMC was designed to address these issues in the enterprise:Replace Consumer tools like Dropbox. Enterprise IT is struggling with users putting work files in the public cloud because those users want an easy way to access their files on all their devices and collaborate with users inside and outside the organization. Syncplicity satisfies those requirements with an amazing end-user experience while giving IT the security, administration, and storage control and flexibility they need. File Distribution to a Mobile Workforce. Business users need an easy way to push content to all the mobile devices used by distributed work teams (e.g., marketing materials, sales tools, product information, etc.). Syncplicity makes that simple and secure. FTP Replacement (Send Large Files). Syncplicity makes it easy for users to securely send large files and create shared folders with users inside and outside the organization. All with no file size limits and no need for IT intervention and support. Real-time Desktop Backup and Continuous Availability. Syncplicity can be configured to continuously sync any and all end-user folders on a computer. As a result, files are protected immediately upon being changed (not at intervals) and if a device is destroyed, lost, or stolen, users can remain productive with our complex desktop restoration, either on a mobile device or a loaner computer with no loss of data. [BUILD]And Syncplicity was designed to do it in a way that users love, and IT trusts.
- #10 File Sync and Sharing represents a unique challenge to enterprises. One one hand, it is far more secure than consumer services. But if users don’t adopt it and IT can’t deploy it at scale, the benefits are lost. So Syncplicity is making major investments across three key pillars of functionality:A frictionless user experience that users love and drives adoption. Strong IT controls and management features that allow them to secure corporate data by being as restrictive or permissive as they want.Flexibility and control over the storage layer so organizations can meet or exceed requirements for corporate or industry compliance, or data residency.
- #11 A consumer-grade “frictionless” user experience is a critical investment for Syncplicity. It gives users seamless access to all their files with no extra steps and drives adoption. Without this focus, users will continue to go around IT and business content will grow less secure by the day.
- #12 Syncplicity enables users to easily access, share, and collaborate on all of their devices, connecting business files that reside in numerous locations in the enterprise to all of a user’s devices. Today Syncplicity gives users access to their local/desktop files and files within Documentum. In the near future this list will be expanded to include other file repositories such as NAS-based file shares and repositories such as SharePoint. The key here is that these files are accessible through a consistent, secure, and easy-to-use set of apps, making files available to users any time, anywhere, and on all their devices.
- #13 Our frictionless user experience all starts with an investment in industry-leading mobile apps. These apps:Are Native aps that give users the unique experiences they expect on each platform.Are Cleanly designed without a lot of feature bloat and utilizing modern design approachesProvide innovative featureAre use-case optimized… we think carefully about how users access, share, and collaborate on Files on their mobile devices and drive our design based on those use casesWe are very proud of this investment and the recognition these apps have received, including the highest ratings in our industry, including against consumer apps. We’ve also been selected as a featured app on the Microsoft App Store. Ultimately the design goal is to create a simple, frictionless experience for users.
- #14 We make it so simple for users that there are “no extra steps”.Syncplicity can be configured to sync any folder on a user’s computer. That means…The user just “Saves” and a file is synced to Syncplicity and is then pushed from there seamlessly to all their devices, both inside and outside your firewall. And if they saved the file in a shared folder, all the people with access to that folder get the new file as well. It’s that simple. There is no need to drag-and-drop files to a special folder or upload them to the web first. There is no need for IT to pre-configure collaboration “spaces” because users can organize files the way they want. And when users access files from their mobile devices they are using native Syncplicity apps that are tuned to leverage the power of each platform. This “frictionless” user experience is the difference between people really using the system, or continuing to go around IT.
- #15 Once files are synced to Syncplicity, users can easily share files and collaborate from anywhere. Folders can be shared with individual users or groupsExternal sharing is easy and secure, even if external users do not have corporate accounts. This allows users to quickly share folders with external collaborators without IT intervention, but without losing IT controlFolders can be protected with Read Only permissions. This allows folders to be shared to large groups (such as a global sales team) without risking content loss from one user deleting a file or folder (which can happen with consumer services)Syncplicity gives users control over whether shared folders are synced to their local drives or just accessible through the online file browser. This gives users ultimate control over where they want to access folders on their computers.
- #16 Another critical use case involves sending large files. There is no question that file sizes are increasing as we all start using more video and graphics in files. And unfortunately, email has become the de facto file sharing solution in many organizations. As a result, users continuously struggle with email inbox and message limits when sharing folders. FTP servers are complex for users, require too much IT intervention, and are insecure because more often than not, users share passwords with each other rather than asking IT for new accounts. Simply put, even secure FTP sites are very insecure. Syncplicity makes it easy to send large files from any device. Once a file is in a synced folder, it can be sent to recipients by just clicking on the file and sending a Secure Shared Link. There is no need to upload it first, its already uploaded!Users can restrict access to a recipient list and require a password. Syncplicity also makes it easy to generate passwords and email them separately from the file link. Links can be emailed directly from Syncplicity (without requiring a user to send a separate email) and it can include a message and picture from the senderUnlike other services, there are no file size limits, making this a great solution for any content, including huge video filesUser get the ability to track downloads and access to links, and resend a link that has not been accessed.
- #17 Because Syncplicity syncs files from any folder, users can stay productive whenever a computer crashes, is lost, or stolen. As a user works, Syncplicity always saves the latest version of a file. If a user needs to replace a device they can always access the latest version of all their files on another device. With a traditional desktop backup system users would not have access to files that were updated between backup cycles (which could be days). And with sync tools that only use one folder, a user would have to think about moving a file to the synced folder first– which doesn’t happen,With Syncplicity:Users always have access to the latest versions of their work filesThey can pick up working on any device if another device crashes, is lost, or stolenUsers don’t have to wait for IT to replace a device and restore it
- #18 The next important pillar of enterprise file sync and share is security and manageability. IT needs to have a rich set of policy controls, security features and monitoring so they can maintain control and deploy with confidence.
- #19 Syncplicity gives IT control by adding a layer of security to the frictionless user experience. That security layer includes robust protection at the device, user, folder, and file level. Syncplicity also provides a layer of admin tools that allow IT to manage users and groups at scale.
- #20 Sample security features include:At the user level:Single sign on with active directory or any SAML-based authentication methodAutomatic provisioning and de-provisioning from Active DirectoryUser and group management to set user profiles and automatic sharesStorage quotas by groupAbility to set policies to determine what happens when user accounts are deletedAbility to set password complexity policies and access policies for admin accounts (for example, requiring admins to only access the system from inside the firewall)At the device level:Optional 2-factor device authentication via certificatesMDM integration that offers secure containers and policy control and moreAbility to restrict whether devices can access files if they are off the corporate networkRemote wipe policies for what happens when a device is removed from an accountPolicies that control whether mobile devices can sync depending on battery life, whether they are on a data plan versus wifi, etcA windows silent installer that makes it easy to deploy to users at scaleAt the folder level:The ability to restrict sharing of folders to external usersPolicies that control what happens to folder contents when a folder is un-sharedAbility to share folders with read only or read-write permissionsAt the file level: Syncplicity encrypts files in transit, at rest in our storage layer, and at rest on mobile devicesAbility to set policies for shared links, including restricting links to specific recipients, requiring passwords, and setting link expiration datesAbility for users to protect files that are shared via Secure Links even when movedAbility to set file type restrictions to prevent certain content from being syncedAbility to set retention policies foe deleted files and file historyAbility for IT to access files from users who have left the organization– the enterprise owns the data
- #21 In addition to security features and policy controls, Syncplicity gives IT a rich set of reporting capabilities to gain transparency into file sharing. This includes:A storage and bandwidth utilization dashboardAbility to report on storage use by file typeDetailed storage utilization reportsAbility to audit users, files and foldersAbility to generate reports on administrative actions so IT has a audit trail of system changes and other admin actionsAbility to automatically generate reports and place them in special folders so IT can access them via Syncplicity
- #22 Lastly, Syncplicity has invested in several certifications (with more to come) that speak to controls we have in place to protect customer privacy.
- #23 The third pillar of Syncplicity is storage choice. Enterprises need flexibility in where data is stored to comply with internal security policies as well as industry regulations and data residency requirements.
- #24 Obviously, the goal of Syncplicity is to make it easy for users to access and share files from any device. We do this by providing a highly-secure cloud-based “orchestration” layer that acts as a conductor by enabling sharing between users and devices.Syncplicity stores a copy of files and file history in our own data store so we can sync files across users and devices. Our customers can choose whether that data store resides in our cloud data center or on premise. Syncplicity works with any storage solution that supports NFS3 or S3 APIs, including EMC Isilon, EMC Atmos, EMC VNX, 3rd party storage such as Netapp, and EMC VIPR.By choosing on premise storage, a customer gets several benefits:They retain complete control over their data. In fact, in this configuration, their files are never cached or even pass through our service, they move directly from their storage to their devices.They can manage data residency requirements.And its easy to install and manage. Customers simply point Syncplicity to new or existing storage and Syncplicity will use that storage without any change to the user experience. To give organizations maximum control, Syncplicity’s policy-driven hybrid cloud allows IT to set policies at the user, group, or folder level that determines where data is stored. Some content can be stored in the cloud, other content can be directed to data stores in specific geographies, and some content can be stored in other storage arrays based on need.
- #25 We believe that the three aspects of enterprise file sync and sharing are critical for enterprise success. And we are very proud of recent industry analyst recognition. We were recently named a market leader by Forrester, gaining max scores in security. Admin features. Mobile strategy, content analytics (reporting), an sales/service reach. We also rated higher than Box in strategy. We also recently received a Positive rating from Gartner, which was especially significant because it came at a time very shortly after we first started briefing Gartner about our strategy. In addition, as mentioned before, we are proud of our app store ratings and recent selection as a featured app in the Microsoft app store. All testaments to our strategy of investing in user experience.
- #26 The best way to get started with Syncplicity is to sign up for a free enterprise edition trail at www.syncplciity.com. And be sure to follow us on Twitter, facebook, linkedin, and google+!