The document proposes expanding the scope of the Aldata Customer Association to represent the global Symphony EYC customer community following a merger between Aldata and EYC. It suggests enlarging the association's scope and representation to include the full Symphony EYC product set and interests of all customer communities. It also proposes maintaining the association's focus on collaboration and influence as an independent entity, enhancing the customer executive committee role, and responding to requests for more integrated global cooperation.

2. Founded in 2002, the GUA has successfully facilitated collaboration
across its members and lobbied Aldata on development
requirements for over 10 years. In 2012, GUA members and
subsequently American GUA members ratified the proposal to
become the Aldata Customer Association to offer the same support
to all Aldata customer communities – globally.
With the recent merger of Aldata and EYC, it is the ambition of
Customer Association Executive Team that the scope of the
association grow to reflect the needs of the global Symphony EYC
customer community.

3. Objectives of this Evolution
1 Enlarge scope to represent the full Symphony EYC Product Set & interests of
all Customer Communities:
 Mirroring Symphony EYC’s evolution
 Maintaining the influence of an Independent Association
2 Enhance the role of the COMEX – Customer Executive Committee
3 Continue the Association's successful focus on G.O.L.D. (heritage of the
Association)
4 Respond to the A.G.U.A* request for more integrated collaboration
 Opportunity for global cooperation
* American G.O.L.D. User Association

4. New Scope Proposal
The Association will facilitate networking and collaboration for its
members through 4 Business Operation Caucuses and 2 Technical.
Marketing &
Channels Replenishment Logistics
Merchandising
MDM. Store Operations. Aldata Repl. Insight. Aldata Warehousing Insight.
Flow Management. Store KPIs Warehouse and store WMS.
Category Optimization. Mobile Customer. order optimization. TMS.
CRM. Web Customer. Forcasting. Warehouse automation.
LOYALTY. Promotion management. Warehouse Mobility.
Maintain Quality Quality
 Members can elect to
Key Performance Indicators participate in multiple
Delivery Process
Caucuses
Support
 Caucuses are open to all
Creation of a First Look
employees of a member’s
new caucus organization
Product Prototypes.
Ergonomics Previews.
Technical Previews.

5. Executive Committee
The Executive Committee defines the main areas of activity and ensures their subsequent follow-up and is also responsible for
distributing information to all members. Members of the Executive Committee are elected annually.
PRESIDENT Fergus HOEDMAN, GENERAL SECRETARY TREASURER SEYC REPRESENTATIVE AGUA Chairman
Mark RUTTLEY Detailresult Services B.V François-Régis DELANDES François MESSAGER Donal MAC DAID Tim MILLEN
MIDLANDS COOP CIO SYSTEME U SUD MONOPRIX SEYC
General Manager Organisation & IT Director CIO VP Supply Chain
Officer
Officer Officer Officer Officer AGUA Vice Chairman
Zoran KRISPINOVIC
Tony GRIFFIN Marco CEDILNIK Olivier OPPOSITE Christophe GALLOIS Jeff MILLAR
ALSHAYA
MUSGRAVE MERCATOR CONFORAMA MATCH Spartan Stores
Senior VP Retail Division
Head of IT Shared VP Logistics CIO VP Supply Chain
Services Optimization
Officer
Officer Officer
Stéphane BOUT Officer Managing Director AGUA Treasurer
David BRISSARD Gilles ROUX
CASINO INFORMATION Pascal FENART Samad MEBARKI Randy MAC DONALD
SENOBLE LOGISTICS SCHIEVER
TECHNOLOGY ATAC/SIMPLYMARKET Customer Association Treader Joe’s
CEO CIO
CEO CIO

6. Executive Committee Role
 Give Strategic Direction to the Association
 Lead and manage the Caucuses
 Dialogue with Symphony EYC Executive Management
 Develop Membership according to this scope
 Develop & secure the success of the Annual Event

7. Members Today Include