Sustainability Booklet - U.S. (General Sustainability) (1)

Sustainable
Solutions to Help
Your Business
Thrive
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When it comes to helping
customersbemoresustainable,
UPS is Committed to More.™
At UPS, we’re committed to collaborating for success.
Recognized as an industry leader in environmental
stewardship, we have the knowledge and options to help
you achieve your sustainability goals.
Bring us your sustainability challenges, from the smallest
hurdles to the biggest obstacles. And let’s create a more
sustainable world together.
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More Connectivity = Less Impact
We can help you measure, manage and mitigate your
climate impact without sacrificing productivity.
2 | UPS Sustainable Solutions
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As a global leader in logistics, UPS is also a leader in
sustainability. We don’t just operate one of the most efficient
global transportation networks in the world. We also use
our scale and breadth of service options to help you achieve
your sustainability goals while meeting your customer needs.
• We’re committed to industry-leading transparency with
third-party assurance, so you can leverage our accuracy
for your reporting needs.
• We can help you meet regulatory requirements,
and customer demands.
• For growing supply chains, we can help you achieve
greater efficiency, a clearer picture of your climate impact,
and an improved approach to meeting your challenges.
Are you hoping to grow, improve, or just simply thrive?
We’re here to help.
Responsible Choices
for Your Business
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With our Carbon Emissions Calculator,
UPS can conduct a Carbon Impact Analysis
to help you understand the climate impact of
your UPS shipments, based on our accurate
and third-party-verified methodology.
Then, you can use UPS carbon neutral to
mitigate the equivalent emissions through
high-quality carbon offset projects.
Accurate reductions
begin with accurate
calculations
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UPS carbon neutral
offsets climate impact
UPS carbon neutral is available for any
UPS shipment, including envelopes, packages
and freight. Through the purchase of carbon
offsets, UPS carbon neutral can mitigate the
equivalent carbon dioxide (CO2
e) emissions
associated with your shipments from 36
origin countries to anywhere in the world.
World-renowned third-party verification
and certification organizations SGS and
The CarbonNeutral Company ensure the
quality of our carbon neutral process.
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We’re all about efficiency, and finding the
best strategy to keep supply chains running
at top performance. And efficiency leads
to a smaller footprint, with less waste.
We combine advanced modeling tools
and our expertise in business analysis to
help you gain speed, improve service and
profitability, and find the right balance to
keep materials in motion.
An optimized
supply chain is
efficiency in motion
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Whether offering small package
return options to your customers or
implementing reverse logistics along
your supply chain, the variety of UPS
returns and reverse logistics services
lets you match speed to need so there
are no wasted materials, efforts, or trips.
Returns services
that give back
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Avoid unnecessary driver visits and
enjoy our low-cost pickup option with
UPS Smart Pickup®
service. When you use
select UPS online shipping systems, you
can automatically let us know you’re ready
for our driver to make a collection.
Schedule a pickup only
when you need one
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With UPS My Choice®
service, you can
provide your customers more control
over home deliveries, so shipments are
received on the first attempt. A successful
delivery uses less fuel and means less
emissions caused by send-agains, less
handling of goods, and more customer
satisfaction.
Giving customers a way to be more
sustainable can demonstrate your
commitment and help build preference
for your company.
Give customers
more choices
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UPS’s Eco Responsible Packaging Program
demonstrates to your customers that you
are committed to sustainable packaging.
If you meet our criteria for damage
prevention, appropriate sizing and material
selection, you’ll be eligible to put our seal
of approval on your shipping materials.
You’ll differentiate yourself from your
competition and show that you are being
proactive in conserving valuable resources.
Think outside, inside,
and about the box
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A perfect fit,
made to order
What if you could produce the right size
box exactly when you need it? UPS has
teamed up with Packsize International
to offer you this innovative box solution.
With Packsize®
, you no longer need to
keep boxes in inventory, freeing up
valuable warehouse space. You can
create custom-fit boxes on demand,
so your packaging can be right-sized
every time.
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UPS Express®
Reusable Envelopes
reduce waste, allowing one envelope to
be used twice. It’s an economical and
efficient way to ship documents that
require a signature and a quick return.
Use one envelope
for two shipments
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Fewer reshipped packages and reduced
packing materials mean a reduced
climate impact. Trust The UPS Store®
packing services and Certified Packing
Experts to keep shipments safe and
environmentally efficient.
Many of the nearly 4,700 locations of
The UPS Store offer recycling services.
Visit theupsstore.com to find
a location near you.
Better packaging
for the planet
Recycling made simple
in more places
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UPS Paperless®
Invoice can reduce
customs holds up to 56%, while saving
three sheets of paper per shipment, which
has prevented the use of millions of sheets
of paper per year.
File commercial invoices
electronically worldwide
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Reduce paper use
and increase
billing efficiency
View, manage, and pay your invoices easily
and securely online with the UPS Billing
Center. You not only cut your paper waste,
but also the time it takes to invoice your
customers and reconcile payments.
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Sustainability is often about creating or doing
less: less waste, lower emissions, fewer impacts.
At UPS, we’re Committed to More.™
In every aspect of our business we strive to do
more, whether through delivering packages
more efficiently, creating more connections for
customers around the world, or finding ways to
take action and give back.
Sustainable
Practices and
Innovations
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When you choose UPS, you gain a
single, optimized network to handle all
your package pickups and deliveries –
ground, air and international. This means
seamless integration, fewer hand-offs,
less fuel consumed, and a reduction in
environmental impact.
One network for all
your UPS Packages
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Innovating at every turn
UPS’s alternative fuel and advanced
technology fleet includes over 5,000
vehicles. Our “rolling laboratory” has
traveled more than 350 million miles
worldwide since 2000. And we’ve set a
goal – 1 billion miles by the end of 2017.
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Go the extra mile?
Not if we don’t have to.
Our onboard telematics systems help us
run at peak performance by monitoring
vehicles and driving behaviors, and
providing optimized routing instructions to
reduce miles, fuel and time. UPS ORION,
our on-road integrated optimization
and navigation system, helped us save
an estimated 14,000 metric tonnes of
Greenhouse Gas (GHG) emissions and
1.5 million gallons of fuel in 2014.
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Planes, trucks and trains —
more modes for less carbon
By shifting from air to ground and ground
to rail whenever possible – without risking
deadlines – our ability to fluidly move
between transportation modes prevented
absolute emissions of 17.1 million metric
tonnes of CO2
e from customer shipments
and cargo from 2008 to 2013.
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A smarter strategy for
aircraft fuel reduction
At the same time we’re flying the miles
necessary to meet customer demands,
we’re finding ways that reduce the fuel
required to do it. From simple measures
such as cleaner engines and drag-reducing
winglets and coatings to complex computer-
optimized arrivals, departures and flight
plans, UPS leverages the most advanced
techniques and technologies available.
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UPS was the first in the industry to
develop environmentally-preferred
packaging, designed in partnership with
The Environmental Defense Fund in 1998.
Boxes and tubes are made from up to 90%
post-consumer content (PCC), and express
envelopes from up to 100% PCC, reducing
paper use and saving trees. In addition,
78% of our purchased packaging and
paper products globally in 2013 were
recycled materials.
Delivering
sustainability in a box
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UPS continues to expand its e-waste
recycling program. From 2000 to 2013,
we recycled over 37 million pounds
of items such as computers, servers,
keyboards, telephones, printers
and electronic media.
Taking E-waste offline
and out of landfills
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We report using Global Reporting Initiative G4 –
comprehensive framework, the highest level. GRI
is the most widely used sustainability reporting
framework in the world, and UPS has reported at
the highest level for three years in a row.
Leading
by Example
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UPS’s Greenhouse
Gas Reduction Strategy
is Global and Comprehensive
• Our integrated global network enables us toprovide many
different delivery services using one efficient ground fleet.
• We use intermodal shifting to employ the lowest-carbon
transportation modes that meet customer requirements.
• We pursue continual innovation in IT, vehicles, fuels,
planning, routing,training, and otheroperating methods.
• We fully integrate technology and human factors to
maximize ourinvestments in reducing emissions.
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For two years in a row, we exceeded
our goal of reducing carbon intensity by
10%, while delivering more goods for
our customers. So we set a new goal
of reducing our carbon intensity from
transportation by 20% by the end of 2020.
Our commitment to more is why we are
sharing our expertise, developing more
sustainable solutions, and giving back.
It’s all part of our determination to deliver
a better world with every connection
we make.
Aggressive goals for
carbon reduction
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• Achieved a score of 100% in the Carbon
Disclosure Project’s Carbon Disclosure
Leadership Index — the 4th consecutive
year of rating at or above 99%.
• Named one of Corporate Responsibility
Magazine’s “100 Best Corporate Citizens”
for the 5th consecutive year.
• Recognized by Ethisphere™ Institute as one of
the “World’s Most Ethical Companies” for the
8th consecutive year.
• Named to Interbrand’s “Best Global Green
Brands” for the fourth consecutive year —
the only company in the transportation
sector to make the top 50.
• Recognized as a constituent of the Dow
Jones Sustainability World Index for the 2nd
consecutive year – and, included on the Dow
Jones Sustainability North America Index for
the 10th consecutive year.
• Ranked as the No. 1 community-minded
company in the industrials category by
The Civic 50.
Setting the
industry standard
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Collaborating for success
We partner with industry leaders,
governmental organizations and non-
government organizations (NGOs) to develop
new ways to approach challenging global
issues. Through these connections, we can
do more for the environment, our customers
and communities around the world.
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For more information on UPS’s
sustainable business practices,
visit ups.com/sustainability.
You can also contact your UPS
account manager, or call us at
1-800-PICK UPS®
(1-800-742-5877).
Interested in learning more?
We’re here to help.
4/20/15 12:42 PM

© 2010-2015 United Parcel Service of America, Inc. UPS, the UPS brandmark and the
color brown are registered trademarks of the United Parcel Service of America, Inc. All
rights reserved. 01971102 03/15
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Sustainability Booklet - U.S. (General Sustainability) (1)

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