This document discusses the importance of social media in healthcare based on statistics about technology use in the US and worldwide. It finds that the vast majority of people in the US own cell phones and use the internet, including watching videos and using social media. Many adults live with chronic health conditions and get health information from various sources. The future of health care is moving towards more user-generated content and greater use of mobile technologies, as clinicians and patients both contribute to online information networks.
The Pew Research Center has collected demographic data for users of Facebook, Pinterest, LinkedIn, Twitter, and Instagram. Susannah Fox crowdsourced examples of health-related uses for each, plus YouTube, blogs, Tumblr, Storify, and Slideshare. Fox will present the data at the Families USA event in Washington, DC, on January 25, 2014.
Clinical research shows that tracking symptoms and other indicators is a low-cost, effective health intervention. The Pew Research Center undertook the first national survey to measure U.S. adults' own health tracking habits and found that they vary according to someone's chronic condition and caregiver status.
Patient Engagement & the Matrix: How plugged in are we?Greenway Health
Americans are plugged in to "the Matrix" more than ever. Read about the digital and mobile habits of the American patient and how this has crossed over into health care.
SheSpeaks asked women age 18+ across the US to share their thoughts and experiences related to the Coronavirus.
The survey was fielded on March 9th and 10th 2020 and 1,369 women completed the survey.
Topline findings follow.
COVID19 REPORT: Consumer Consumption Changes SheSpeaks Inc.
In an effort to better understand how women are reacting to and feeling about the impact of the Coronavirus, SheSpeaks asked women age 18+ across the US to share their thoughts and experiences related to the Coronavirus.
This is the 3rd survey that we have conducted on Coronavirus and was fielded between March 31st- April 4th 2020. 1,629 respondents completed this survey.
As Americans acclimate to Shelter in Place orders, their use of social media, online and cable news as well as online shopping have all increased.
Respondents are experiencing an overwhelming sense of Uncertainty which is driving perceptions.
Our findings are included.
For questions or more information, please contact carol@shespeaks.com
Amanda Lenhart's presentation to the New York Department of Health and Mental Hygiene talk presents an overview of Pew Internet project data on teens and social media, including teen tech tool ownership, communication patterns over social networks and mobile phones as well analysis of how young adults 18-29 seeking health information online.
The Pew Research Center has collected demographic data for users of Facebook, Pinterest, LinkedIn, Twitter, and Instagram. Susannah Fox crowdsourced examples of health-related uses for each, plus YouTube, blogs, Tumblr, Storify, and Slideshare. Fox will present the data at the Families USA event in Washington, DC, on January 25, 2014.
Clinical research shows that tracking symptoms and other indicators is a low-cost, effective health intervention. The Pew Research Center undertook the first national survey to measure U.S. adults' own health tracking habits and found that they vary according to someone's chronic condition and caregiver status.
Patient Engagement & the Matrix: How plugged in are we?Greenway Health
Americans are plugged in to "the Matrix" more than ever. Read about the digital and mobile habits of the American patient and how this has crossed over into health care.
SheSpeaks asked women age 18+ across the US to share their thoughts and experiences related to the Coronavirus.
The survey was fielded on March 9th and 10th 2020 and 1,369 women completed the survey.
Topline findings follow.
COVID19 REPORT: Consumer Consumption Changes SheSpeaks Inc.
In an effort to better understand how women are reacting to and feeling about the impact of the Coronavirus, SheSpeaks asked women age 18+ across the US to share their thoughts and experiences related to the Coronavirus.
This is the 3rd survey that we have conducted on Coronavirus and was fielded between March 31st- April 4th 2020. 1,629 respondents completed this survey.
As Americans acclimate to Shelter in Place orders, their use of social media, online and cable news as well as online shopping have all increased.
Respondents are experiencing an overwhelming sense of Uncertainty which is driving perceptions.
Our findings are included.
For questions or more information, please contact carol@shespeaks.com
Amanda Lenhart's presentation to the New York Department of Health and Mental Hygiene talk presents an overview of Pew Internet project data on teens and social media, including teen tech tool ownership, communication patterns over social networks and mobile phones as well analysis of how young adults 18-29 seeking health information online.
Lee Rainie, Director of the Pew Internet Project, will describe the Project’s research on how patients and caregivers seek health information in the digital age and he will describe how people fit librarians into their general information needs as well as their specific health needs.
U.S. adults living with chronic disease are significantly less likely than healthy adults to have access to the internet (62% vs. 81%). The internet access gap creates an online health information gap. However, lack of internet access, not lack of interest in the topic, is the primary reason for the difference. Once online, having a chronic disease increases the probability that someone will take advantage of social media to share what they know and learn from their peers.
This presentation to the IU School of Medicine Department of Public Health looks at the gap in internet usage of people with chronic illnesses and the direction of online health content in the future.
Weighing in on Social Media
Hands-On Social Media Workshop
ADEU -- Association of Diabetes Educators of Utah
Update Pre-Conference Workshop
November 4, 2009
Presented by Nancy Lombardo, MLS;
Todd Vandenbark, MLS/TM;
Ginny Burns, CDE, RN, MEd;
Grant Sunada, MPH
Director Lee Rainie presented to physicians, administrators, and staff at Providence St. Joseph Medical Center in Burbank, California on January 12 on understanding social networking and online health information seeking.
In this presentation at NIH, Mary Madden and Susannah Fox discuss the rise of participatory medicine within the context of key internet demographics and emerging online trends. 6/10/2008
In this talk to medical librarians (conference website: https://3bythesea.pbworks.com/Program), Lee Rainie covered how e-patients and their caregivers have become a force in the medical world. In addition, he looked at the many ways that e-patients are using the internet to research and respond to their health needs and to share their stories using social networking sites, blogs, Twitter, and other social media.
Lee also discussed how medical librarians can exploit Pew Internet’s tech-user typology to find new ways for engaging e-patients and their families.
Aquent/AMA Webcast: Healthcare Social Media: The Conversation That Is Definin...Aquent
Active healthcare social media discussions cover all aspects of healthcare, from a full range of disease states to specific treatment strategies. These conversations can shape consumers’ view of your brand – and pharmaceutical companies are sometimes the only voice absent from the conversation. Within online discussion, which healthcare topics drive the conversation? Who is talking? How much of the discussion is about therapeutic areas – and how much is brand-specific? What do patients and caregivers share in this environment? What can we learn by using social media as a market research input? Find out more in this webcast presented by Melissa Davies, Strategic Account Director, Healthcare of NM Incite (A Nielsen/McKinsey Company).
Patients’ own expectations for technology are growing and they have shared that digital technologies need to become more integral in the care delivery process. In the U.S., nearly half of Americans would opt for online capabilities vs. handling over the phone, such as getting lab test results, filling out paperwork ahead of a doctor’s appointment, accessing their medical records, and filling prescriptions. Given the increasing desire for a tech-driven care experience, patients are helping to spur technology adoption by their providers.
As the population ages, technology adoption and information exchange within the long term and post-acute care settings becomes increasingly more important. How can post-acute care agencies overcome challenges of limited resources (financial and workforce) to bring patient care delivery into the 21st century? Patients who take prescription medications for chronic conditions are also feeling the pain from a lack of tech-adoption when their doctors typically don’t offer them access to online condition management tools or make themselves available online or via email for questions. Dr. Van Terheyden will discuss what needs to happen to break down these barriers.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 29, 2020 to scholars, policy makers and civil society advocates convened by New York University’s Governance Lab (GovLab). He described findings from two canvassings of hundreds of technology and democracy experts that captured their views about the future of democracy and the future of social and civic innovation by the year 2030. Among other subjects, the experts looked at the impact of misinformation, “techlash” and trust in government institutions.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 14, 2020 at a gathering sponsored by the International Institute of Communications. He described the most recent Center public opinion surveys since mid-March, covering the impact of the COVID-19 outbreak, racial justice protests that began in the summer, and the final stages of the 2020 presidential election campaign. He particularly examined how and why people are using the internet in the midst of multiple national crises and their concerns about digital divide and homework gap issues. And he covered how the Center has researched the impact of misinformation in recent years.
More Related Content
Similar to Susannah Fox at Einstein College of Medicine October 2013
Lee Rainie, Director of the Pew Internet Project, will describe the Project’s research on how patients and caregivers seek health information in the digital age and he will describe how people fit librarians into their general information needs as well as their specific health needs.
U.S. adults living with chronic disease are significantly less likely than healthy adults to have access to the internet (62% vs. 81%). The internet access gap creates an online health information gap. However, lack of internet access, not lack of interest in the topic, is the primary reason for the difference. Once online, having a chronic disease increases the probability that someone will take advantage of social media to share what they know and learn from their peers.
This presentation to the IU School of Medicine Department of Public Health looks at the gap in internet usage of people with chronic illnesses and the direction of online health content in the future.
Weighing in on Social Media
Hands-On Social Media Workshop
ADEU -- Association of Diabetes Educators of Utah
Update Pre-Conference Workshop
November 4, 2009
Presented by Nancy Lombardo, MLS;
Todd Vandenbark, MLS/TM;
Ginny Burns, CDE, RN, MEd;
Grant Sunada, MPH
Director Lee Rainie presented to physicians, administrators, and staff at Providence St. Joseph Medical Center in Burbank, California on January 12 on understanding social networking and online health information seeking.
In this presentation at NIH, Mary Madden and Susannah Fox discuss the rise of participatory medicine within the context of key internet demographics and emerging online trends. 6/10/2008
In this talk to medical librarians (conference website: https://3bythesea.pbworks.com/Program), Lee Rainie covered how e-patients and their caregivers have become a force in the medical world. In addition, he looked at the many ways that e-patients are using the internet to research and respond to their health needs and to share their stories using social networking sites, blogs, Twitter, and other social media.
Lee also discussed how medical librarians can exploit Pew Internet’s tech-user typology to find new ways for engaging e-patients and their families.
Aquent/AMA Webcast: Healthcare Social Media: The Conversation That Is Definin...Aquent
Active healthcare social media discussions cover all aspects of healthcare, from a full range of disease states to specific treatment strategies. These conversations can shape consumers’ view of your brand – and pharmaceutical companies are sometimes the only voice absent from the conversation. Within online discussion, which healthcare topics drive the conversation? Who is talking? How much of the discussion is about therapeutic areas – and how much is brand-specific? What do patients and caregivers share in this environment? What can we learn by using social media as a market research input? Find out more in this webcast presented by Melissa Davies, Strategic Account Director, Healthcare of NM Incite (A Nielsen/McKinsey Company).
Patients’ own expectations for technology are growing and they have shared that digital technologies need to become more integral in the care delivery process. In the U.S., nearly half of Americans would opt for online capabilities vs. handling over the phone, such as getting lab test results, filling out paperwork ahead of a doctor’s appointment, accessing their medical records, and filling prescriptions. Given the increasing desire for a tech-driven care experience, patients are helping to spur technology adoption by their providers.
As the population ages, technology adoption and information exchange within the long term and post-acute care settings becomes increasingly more important. How can post-acute care agencies overcome challenges of limited resources (financial and workforce) to bring patient care delivery into the 21st century? Patients who take prescription medications for chronic conditions are also feeling the pain from a lack of tech-adoption when their doctors typically don’t offer them access to online condition management tools or make themselves available online or via email for questions. Dr. Van Terheyden will discuss what needs to happen to break down these barriers.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 29, 2020 to scholars, policy makers and civil society advocates convened by New York University’s Governance Lab (GovLab). He described findings from two canvassings of hundreds of technology and democracy experts that captured their views about the future of democracy and the future of social and civic innovation by the year 2030. Among other subjects, the experts looked at the impact of misinformation, “techlash” and trust in government institutions.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 14, 2020 at a gathering sponsored by the International Institute of Communications. He described the most recent Center public opinion surveys since mid-March, covering the impact of the COVID-19 outbreak, racial justice protests that began in the summer, and the final stages of the 2020 presidential election campaign. He particularly examined how and why people are using the internet in the midst of multiple national crises and their concerns about digital divide and homework gap issues. And he covered how the Center has researched the impact of misinformation in recent years.
Lee Rainie, director of internet and technology research, presented a synthesis of the Pew Research Center’s growing explorations of issues related to trust, facts and democracy at a forum hosted by the International Institute of Communications on December 5, 2018. His presentation covered Center findings related to declining trust in institutions, increasing challenges tied to misinformation and the ways in which concerns about trust and truth are linked to public attitudes about democracy.
Lee Rainie, Director of Internet and Technology research, spoke about the skills requirements for jobs in the future at the International Telecommunications Union’s “capacity building symposium” for digital technologies. He discussed the changing structure of jobs and the broad labor force and the attitudes of Americans about the likely changes that robots, artificial intelligence (AI) and other advances in digital life will create in workplaces. The session took place in Santo Domingo on June 18, 2018.
Lee Rainie, director of Internet and Technology research at the Pew Research Center, gave the Holmes Distinguished Lecture at Colorado State University on April 13, 2018. He discussed the research the Center conducted with Elon University’s Imagining the Internet Center about the future of the internet and the way digital technologies will spread to become the “internet of everywhere” and “artificial intelligence” everywhere. He also explored the ways in which experts say this will create improvements in people’s lives and the new challenges – including privacy, digital divides, anti-social behavior and stress tests for how human social and political systems adapt.
Lee Rainie, director of internet and technology research at Pew Research Center, discussed recent findings about the prevalence and impact of online harassment at the Cyber Health and Safety Virtual Summit: 41% of American adults have been harassed online and 66% have witnessed harassment. The findings come from the Center’s recent report on these issues.
Lee Rainie, director of internet and technology research at Pew Research Center, presented these findings at the International Monetary Fund/World Bank’s Youth Dialogue and its program, “A World Without Work?” The findings tie to several pieces of research at the Center, including reports on the state of American jobs, automation in everyday life, and the future of jobs training programs.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, described the Center’s research about public views related to facts and trust after the 2016 election at UPCEA's “Summit on Online Leadership.” He explored how education is affected as students face challenges finding and using knowledge. In addition, he covered the Center’s latest research about how ubiquitous technology shapes the new information landscape for students.
Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center, spoke on May 10, 2017 to the American Bar Association’s Section of Science and Technology Law about the rise of the Internet of Things and its implications for privacy and cybersecurity. The velocity of change today is remarkable and increasingly challenging to navigate. Rainie discussed Pew Research Center’s reports about “Digital Life in 2025” and “The Internet of Things Will Thrive by 2025,” which present the views of hundreds of “technology builders and analysts” on the future of the internet. He also highlighted the implications of the Center’s reports on “Americans and Cybersecurity” and “What the Public Knows about Cybersecurity.”
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed the Center's latest findings at the Mid-Atlantic Marketing Summit in Washington. He talked about how people use social media, how they think about news in the Trump Era, how they try to establish and act on trust and where they turn for expertise in a period where so much information is contested.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed his group’s latest findings about the role of libraries and librarians on April 3 at Innovative Users Group conference. The latest work shows that many people struggle to find the most trustworthy information and they express a clear hope that librarians can help them. He explored recent research about how people are becoming “lifelong learners” and that library services are an element of how they hope to stay relevant in their jobs, as well as find ways to enrich their lives. He drew on Pew Research Center studies about the information and media sources people use and how they decide what to trust.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, presented at the Computers in Libraries 2017 conference on March 30 new findings about how people have shifted to the mindset of lifelong learners and the implications of that for librarians. He discussed how people’s disposition towards information and knowledge – are they engaged or are they wary? – shapes how they use library resources. He also discussed future technology trends and how librarians will have to adjust to them.
Lee Rainie, director of internet, science and technology research at Pew Research Center, gave this speech at Flagler College in St. Augustine, Florida on Feb. 16, 2017, about the new age of politics and media. He described what Donald Trump's campaign and the dawn of the Trump presidency have taught us about the historic shifts in politics and media that have occurred in the last generation.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed the Center’s latest findings on digital divides based a survey conducted from Sept. 29 to Nov. 6, 2016. The presentation was to the board of Feeding America. Rainie looked at differences tied to internet access, home broadband ownership, and smartphone ownership by several demographic measures, including household income, educational attainment, race and ethnicity, age, and community type. He also discussed the Center’s research related to “digital readiness gaps” among technology users.
Lee Rainie, Director of Internet, Science, and Technology research at the Pew Research Center, presented this material on December 12, 2016 to a working group at the National Academy of Sciences. The group is exploring how to think about creating an academic discipline around "data science."
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, presented the Center’s latest findings about the use of digital technology and its future at the Federal Reserve Board’s Editors and Designers conference in Philadelphia on October 6, 2016. During the keynote he discussed the impact of social media, collaboration, and future trends in technology with a special focus on the issues tied to security and reputational risk that face the Federal Reserve System. He described how the Center’s research can help communicators:
-Disseminate their messages across multiple digital and traditional media channels
-Engage their audience and encourage amateur evangelism
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Lee Rainie, director of Internet, Science and Technology Research at the Pew Research Center will cover the latest findings of the center’s public opinion polling about Americans use of libraries and their feelings about the role that libraries play in their lives and in their communities at the American Library Association Conference in Orlando. The new findings will cover the latest library-usage trends, book-reading trends, and insights into the ways more and more Americans hope libraries will offer community-oriented and educational services.
Lee Rainie will present findings from Pew Research Center’s report titled "The Internet of Things Will Thrive by 2025" to the American Bar Association Section of Science & Technology law on March 30, 2016. The report presents the views of hundreds of “technology builders and analysts” on the question of whether Internet of Things will have widespread and beneficial effects on the everyday lives of the public.
Innovation and technology go hand in hand in developing the vision and strategy for the business solutions these leaders employ to engage current and new customers (boomers and beyond), and to establish new business models. Explore the best practices in innovation that drive new revenue generation. How is innovation affected by the adoption of technology by older consumers? Lee Rainie and Andrew Perrin present what works and what doesn’t when innovating in large public and nonprofit organizations at the Boomer Summit in Washington.
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Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
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Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
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6. What do we mean by “lower income”?
• Based on reported annual household income
• Categories collected: <10k, 10-20k, 20-30k, 30-40k,
40-50k, 50-75k, 75-100k, 100-150k, and 150k+
• Around 10-20% of respondents typically don’t report
(or don’t know) income
• Limited ability to subdivide the lower-income
population. But it tends to skew towards non-white;
youth and seniors; low education; urban/rural
7. National averages:
• 85% of U.S. adults are internet users
• 70% of U.S. adults have some sort of high-speed
home internet connection (DSL, cable, FIOS, etc)
Which means that…
• 15% of U.S. adults do not go online from any
device/location (Group 1)
• 15% of U.S. adults go online, but do not have
broadband at home (Group 2)
17. U.S.: 45% of adults live with chronic conditions
• 25% high blood pressure
• 13% asthma, bronchitis, emphysema, or other lung
conditions
• 11% diabetes
• 7% heart disease, heart failure, or heart attack
• 3% cancer
• 16% any other chronic problem or condition
• 24% live with 1 condition; 20% live with 2+ conditions
• 80% of adults living with 1 condition have internet access,
compared with 61% of those living with 2+ conditions
25. Thank you!
Susannah Fox
Pew Research Center
sfox@pewinternet.org
@SusannahFox
Reports, data sets: pewinternet.org
Blog: susannahfox.com
Editor's Notes
{"16":"Caregivers turn up the volume on every information resource.\nFull report: http://pewinternet.org/Reports/2013/Family-Caregivers.aspx\n","5":"Demographics of internet users: http://pewinternet.org/Trend-Data-(Adults)/Whos-Online.aspx \n","22":"The New York Times Well blog held a 7-word wisdom contest in 2008. This was my personal favorite.\n","11":"Based on surveys conducted in U.S., Britain, France, Germany, Poland, Russia, Turkey, Jordan, Lebanon, China, Pakistan, and Mexico.\nUpdated data from the Pew Research Center: http://www.pewglobal.org/topics/mobile-devices/ \n","17":"Full report will be published on pewinternet.org \n","23":"Also in 2008, I gave a speech at a Health 2.0 conference and boiled down all the evidence I’d collected thus far about how health care was changing because of technology. The advice still stands.\n","12":"Updated data from the Pew Research Center: http://www.pewglobal.org/topics/mobile-devices/ \n","18":"Full report: http://pewinternet.org/Reports/2011/Social-Life-of-Health-Info.aspx \nFor example: http://66roses.blogspot.com/2013/06/creating-and-sustaining-collaborative.html\nAlso: http://e-patients.net/archives/2012/07/health-care-hackers.html\nAnd: http://www.sciencedirect.com/science/article/pii/S1525505011005609\n","24":"Now, in 2013, for this audience of clinicians – faculty and students at the Albert Einstein College of Medicine and related institutions – I have crafted a new summary phrase.\nThe tools are in place. The culture is changing. People expect to be connected to information and to each other. We are still at the beginning. This is all about being human: talking, learning, sharing. \n","2":"To answer, I’ll share stories, like: http://66roses.blogspot.com/2013/06/creating-and-sustaining-collaborative.html\nAnd I’ll share data from the Pew Research Center’s national and international surveys because the findings serve as a mirror (to see yourselves as you really are) and a window (to see into other people’s lives and situations).\n","8":"Full presentation: http://pewinternet.org/Presentations/2013/Oct/Technology-Adoption-by-Lower-Income-Populations.aspx \n","14":"Clinicians are still central – and most of the conversation and care is still happening offline. It is not too late for you to join in.\nFull report: http://pewinternet.org/Reports/2013/Health-online.aspx \n","3":"Focus on the top line: 9 in 10 U.S. adults have a cell phone. Most use text messaging. There is copious evidence that text messaging can be used for effective health interventions, such as for “nudges” like smoking cessation and other wellness reminders, medication reminders, appointment setting and reminders, etc.\nFor example: http://innovations.ahrq.gov/issue.aspx?id=102 \nAlso: http://mobihealthnews.com/26432/text2quit-hits-75000-users-32-percent-quit-rate/\nUpdated version of this chart: http://pewinternet.org/Trend-Data-(Adults)/Device-Ownership.aspx\n","20":"Slide courtesy of E-patient Dave deBronkart: http://epatientdave.com/ and Lucien Engelen: http://www.linkedin.com/in/lucienengelen\nInsight from Dave: connections among people are like capillaries, carrying nutrients and creating new processes. There is no substitute for the trained mind to put information in context but there is also no shame in a clinician not knowing a piece of information found by a layman.\n","9":"Video is an opportunity to reach low-literacy populations with effective health education messages.\n50% of online video watchers say they watch educational videos.\nFull report: http://pewinternet.org/Reports/2013/Online-Video.aspx \n","15":"Caregivers often provide second-degree internet access for people who are offline. \nFull report: http://pewinternet.org/Reports/2013/Family-Caregivers.aspx\n","4":"Non-whites: Among those who use their phone to go online, six in ten Hispanics and 43% of African-Americans are cell-mostly internet users, compared with 27% of whites. \nYoung adults: Half of cell internet users ages 18-29 mostly use their cell phone to go online. \nThe less-educated: Some 45% of cell internet users with a high school diploma or less mostly use their phone to go online, compared with 21% of those with a college degree.\nThe less-affluent: Similarly, 45% of cell internet users living in households with an annual income of less than $30,000 mostly use their phone to go online, compared with 27% of those living in households with an annual income of $75,000 or more.\n","21":"Michael Pollan is one of my favorite authors because he collects all the complicated evidence we need to take into account when making choices about what we eat, but then he boils it down to a simple 7 word phrase to help guide us.\n","10":"Updated fact sheet on social networking site use in the U.S.: http://pewinternet.org/Commentary/2012/March/Pew-Internet-Social-Networking-full-detail.aspx \n"}