From a survey about soap operas, the following key points were found:
1) Hollyoaks was considered the most relatable soap opera for ages 17-21 due to its focus on teen-oriented themes.
2) The top interests in soap opera storylines were conflict and romance.
3) Viewers preferred a strong female lead character and multiple concurrent storylines rather than just one.
4) The target audience was identified as female adults and teens.