This document is a curriculum vitae for Surender Khanchi. He has worked as a Customer Service Executive for Avery Dennison India Pvt. Ltd. since August 2012. His responsibilities include sample order processing, maintaining inventory, invoicing, order processing, and coordinating with customers and internal teams. He has a bachelor's degree and professional qualifications in computer networking and Microsoft Office. He is seeking a new opportunity with negotiable compensation.

1. CURRICULUM VITAE
Surender Khanchi
Mobile:+91-9813576155
Email: surenderkhanchi614@yahoo.com
PRESENT JOB PROFILE:
 Presentlyworkingfrom 06th
Aug -2012 to till date as a Customer Service Executive (SCM) with Avery Dennison
India Pvt. Ltd.
Position : CUSTOMER SERVICE EXSICUTIVE (SCM)
Industry : Manufacturing/Operations
Duration : 6 Aug 2012 – Till date.
CTC : INR: 3 L P/A.
Company Profile:
 Avery Dennison (India) Pvt. Ltd. is an US based MNC. Avery Dennison Corporation produces pressure-
sensitivematerials,office products,tickets,tags,labels,andotherconvertedproducts.The companyoperates
in three segments: Pressure-sensitive Materials, Retail Information Services, and Office and Consumer
Products.
KEY RESPONSIBILITY AREA
 Sampling - Sample order processing and dispatch co-ordination of Roll, Sheet and Sheet Folders.
 MIS and Information sharing - Update sample file and provide dispatch details to sales/customer on daily basis.
 Inventory maintenance - Safety stock maintenance of sample inventory of Roll and Sheet. Also, make and dispatch
Offset sheet item folder.
 Invoicing - LPM, GRS, Tape, Export, Scarp, Sample-all
 Order processing - Process regular orders andFollow up/co-ordinate/highlight order related query/information with
customer/sales.
 Performa Invoice - Prepare and mail PI to customer and sales.
 Follow-ups and co-ordination - Follow up with the customers and sales team for variety of road permits and also
provide invoice/shipment/dispatch related information.
 Road Permit maintenance - Maintain road permits of all customer and update the file. Also, inform customer as and
when required in advance.
 Co-ordination - Co-ordinate with internal team like, production, dispatch, logistics etc for shipment/invoice related
concerns.
 Answer customer and internal calls promptly & communicate with customers in a timely manner.
 Maintain appropriate documentation and reporting to enable and monitor corrective actions and measure
key performance metrics
EDUCATIONAL QUALIFICATION
 10th passed from B.S.E.H Bhiwani.
 12th passed from B.S.E.H Bhiwani.

2.  B.A Passed from MDU Rohtak.
PROFESSIONAL QUALIFICATION
 Diploma in Computer Software 1 year
 CCNA (Diploma in computer Networking Application)
 MCSE (Diploma in computer Networking Application)
 Ms-Office (Ms-Word & Ms-Excel)
Exposure to work in fully computerized LAN environment.
STRENGTH:
 Key Team Player.
 Positive Attitude.
 Accepting Challenge.
PERSONAL DETAILS:
Father’s Name : Sh Dharam Singh
Date of Birth : 1 June 1986
Marital Status : Married
Known Language : English & Hindi.
OTHER DETAILS:
Present CTC : 3 Lakh/ Annum
Expected CTC : Negotiable.
Joining timing : 15 working days after getting offer letter of Appointment.
INTEREST:
 Physical Activities & Sport
DECLARATION:
I herebyconfirmthatstatementsgivenbyme istrue, complete and correct in the best of my knowledge and
belief.
(Surender Khanchi)