supreme aircraft passenger service
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Air passenger services means that portion of an airport dedicated to passenger check- in and ticketing, cargo handling, and distribution of passenger to appropriate terminals.
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Principles of airline and airport management
Sushan Pradhan
Sushan Pradhan
Roll no: 27 ( BBA 2nd Year 4th Semester)
Institute: Agragami Group of Institutions
Topic: 1) Flight Information Display System
2) Reservation and Ticketing
3)Check in and Issue of Boarding Pass
4) Customs and immigration formalities
www.jetlinemarvel.net
AIRLINE TERMINAL MANAGEMENT
The document discusses air terminal management. It provides an overview of airport terminals and their functions. It then discusses the services provided by air terminal management companies, which include transportation, baggage handling, wheelchair assistance, passenger services, security, and more. The goal is to resolve issues, improve efficiency and customer satisfaction. Air terminal management in India prioritizes speed and safety in cargo handling and flight operations management. Their tasks involve cargo acceptance, examination, unitization, documentation, transportation, and storage.
Airport.handling
The document discusses various aspects of airport handling procedures. It describes the check-in process where passengers hand over baggage and receive boarding passes. It then covers different check-in options and discusses passenger identity registration, baggage registration, seating registration, and other operations like baggage handling, airport communications and infrastructure, passenger operations, and transportation security. Finally, it provides details on flight operations, maximizing asset utilization while minimizing costs, and ensuring real-time data exchange.
Recent Trends in Airport Operations
Airports world over are increasingly getting more and more automated. Customer oriented functions are fast becoming self serviced, such as, Check-in process, Bag Drop, Boarding, immigration, etc., etc. are now self serviced.
Airports are also designed keeping self sustainability and going green as prime concern.
I have also tried to list out initiatives taken up by some of the prestigious institutions/organizations in aviation industry.
Baggage Handling
This document discusses Vanderlande Industries, a company that specializes in baggage handling systems. It summarizes that Vanderlande has implemented over 500 baggage handling systems worldwide, tailored to each customer's specific needs. It also describes Vanderlande's focus on reliability, cost efficiency, and being a long-term partner for operations and maintenance. Finally, it highlights Vanderlande's broad range of products and integration capabilities to meet any airport's baggage handling demands.
AIRPORT OPERATIONS AND AIRPORT FUNCTIONS
This document discusses airport operations and functions. It describes the key aspects of airport operations which include landside operations (terminal and concourses), airside operations (airfield and runways), billing and invoicing, and information management. It then provides more details on landside operations which focuses on customer service, and airside operations which oversees safety and security on the airfield. The document also outlines several roles at the airport including security, passenger service, fire service, air traffic control, airside operations, cleaning services, aviation development, and other support functions like engineering and finance.
Types of Ground Handling Operations
Ground handling services include all the services an aircraft needs while on the ground at an airport. These services include passenger handling at check-in and arrival, ramp services like aircraft and baggage handling, de-icing, and towing, load control and flight operations support before and after flights, cargo and mail warehouse services, security services throughout travel, and various support services required for successful aircraft handling. It is important to hire an experienced ground handling company, such as Transworld Aviation in Zanzibar, to ensure quality airport services.
Ramp Handling
The document discusses ramp security procedures at airports, including responsibilities of employees to prevent accidents, modern technology used for injury prevention, and services provided during aircraft turnarounds. Specifically, it outlines security measures like airport passes, high-visibility vests, and personal protective equipment that employees must follow, as well as procedures for safe towing, fueling, and parking of aircraft. New identification systems, alarms, and electronic security systems aim to establish effective security globally.
Recommended
Principles of airline and airport management
Sushan Pradhan
Sushan Pradhan
Roll no: 27 ( BBA 2nd Year 4th Semester)
Institute: Agragami Group of Institutions
Topic: 1) Flight Information Display System
2) Reservation and Ticketing
3)Check in and Issue of Boarding Pass
4) Customs and immigration formalities
www.jetlinemarvel.net
AIRLINE TERMINAL MANAGEMENT
The document discusses air terminal management. It provides an overview of airport terminals and their functions. It then discusses the services provided by air terminal management companies, which include transportation, baggage handling, wheelchair assistance, passenger services, security, and more. The goal is to resolve issues, improve efficiency and customer satisfaction. Air terminal management in India prioritizes speed and safety in cargo handling and flight operations management. Their tasks involve cargo acceptance, examination, unitization, documentation, transportation, and storage.
Airport.handling
The document discusses various aspects of airport handling procedures. It describes the check-in process where passengers hand over baggage and receive boarding passes. It then covers different check-in options and discusses passenger identity registration, baggage registration, seating registration, and other operations like baggage handling, airport communications and infrastructure, passenger operations, and transportation security. Finally, it provides details on flight operations, maximizing asset utilization while minimizing costs, and ensuring real-time data exchange.
Recent Trends in Airport Operations
Airports world over are increasingly getting more and more automated. Customer oriented functions are fast becoming self serviced, such as, Check-in process, Bag Drop, Boarding, immigration, etc., etc. are now self serviced.
Airports are also designed keeping self sustainability and going green as prime concern.
I have also tried to list out initiatives taken up by some of the prestigious institutions/organizations in aviation industry.
Baggage Handling
This document discusses Vanderlande Industries, a company that specializes in baggage handling systems. It summarizes that Vanderlande has implemented over 500 baggage handling systems worldwide, tailored to each customer's specific needs. It also describes Vanderlande's focus on reliability, cost efficiency, and being a long-term partner for operations and maintenance. Finally, it highlights Vanderlande's broad range of products and integration capabilities to meet any airport's baggage handling demands.
AIRPORT OPERATIONS AND AIRPORT FUNCTIONS
This document discusses airport operations and functions. It describes the key aspects of airport operations which include landside operations (terminal and concourses), airside operations (airfield and runways), billing and invoicing, and information management. It then provides more details on landside operations which focuses on customer service, and airside operations which oversees safety and security on the airfield. The document also outlines several roles at the airport including security, passenger service, fire service, air traffic control, airside operations, cleaning services, aviation development, and other support functions like engineering and finance.
Types of Ground Handling Operations
Ground handling services include all the services an aircraft needs while on the ground at an airport. These services include passenger handling at check-in and arrival, ramp services like aircraft and baggage handling, de-icing, and towing, load control and flight operations support before and after flights, cargo and mail warehouse services, security services throughout travel, and various support services required for successful aircraft handling. It is important to hire an experienced ground handling company, such as Transworld Aviation in Zanzibar, to ensure quality airport services.
Ramp Handling
The document discusses ramp security procedures at airports, including responsibilities of employees to prevent accidents, modern technology used for injury prevention, and services provided during aircraft turnarounds. Specifically, it outlines security measures like airport passes, high-visibility vests, and personal protective equipment that employees must follow, as well as procedures for safe towing, fueling, and parking of aircraft. New identification systems, alarms, and electronic security systems aim to establish effective security globally.
overview on airport operation
The document provides an overview of airport operations at Kuala Lumpur International Airport. It discusses the objectives and roles of the Airport Operations Division, which consists of the Airport Operation Centre, Terminal Operation Services, Flight Operation Centre, and Landside Operations. It also summarizes KLIA's achievements in customer satisfaction surveys between 1999-2003, where it regularly ranked in the top 5 or 10 airports worldwide.
Competing information systems used in emirates
Emirates relies heavily on Airbus aircraft and software systems to manage its large international fleet. Airbus develops support software like AIRMAN, AIRN@V, and AIRTAC to monitor aircraft health and provide maintenance assistance. Emirates also utilizes Airbus's advanced landing software ELISE and air traffic management systems to increase efficiency and safety. Emirates supplements these systems with its own mobile app, loyalty program, and in-flight entertainment options to provide customers with a seamless travel experience from booking to arrival.
Airport organization chart
The document outlines the typical organization structure at airports. It begins with an airport director who oversees assistant directors of finance and administration, planning and engineering, operations, and maintenance. Each assistant director then manages various department heads such as personnel managers, accountants, facility managers, and operations or maintenance chiefs. The document provides job descriptions and responsibilities for the different roles in an airport's organizational chart.
Airline operational management
Passengers prefer airlines because the people want to reach destination faster and safer. Aviation industry is dependent on a number of industries. It is dependent on smooth and effective functioning’s of the different departments. The airlines are dependent on fuel, cabin crew, weather, flight crew, freight, load of the airplanes, flight dispatch scheduling. The Operational Control Centre (OCC) of the airplanes controls the different aspects and oversees the smooth functioning of the different organizations
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This document is a project report submitted by Amisha Kumari for her aviation industry course. It includes an introduction discussing the current aviation sector scenario and safety equipment. It also acknowledges the teacher Jaskiran Bhatia for guidance. The report contains sections on aviation news, aircraft parts, passenger embarkation and disembarkation procedures, and emergency equipment. It concludes that the project helped learn about the industry and safety aspects.
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This document provides a theoretical analysis of the passenger handling process from when a passenger enters an airport terminal until they exit, linking it to the value chains of airports and airlines. It establishes the concepts of Porter's value chain and applies it to analyze the aviation industry value chain, airport value chain, and airline value chain. Empirical research is cited to support the passenger handling process as occurring where passengers interact with ground staff within the airport and airline value chains. The document concludes that further optimizing existing passenger processes will provide limited improvements, and that deploying mobile technologies for check-in/boarding, baggage handling, and flight disruption management could better improve value for passengers, airlines, and airports.Airline Industry
An airline provides air transport services for passengers and freight. Airlines operate aircraft and may partner with other airlines. They require licenses from government aviation bodies. Airlines vary in size from small cargo carriers to large international airlines operating hundreds of aircraft across scheduled domestic, regional, international, and charter services. The first airline was founded in Germany in 1909. Key airline personnel include pilots, flight attendants, engineers, dispatchers, agents, and other ground crew who ensure safe and efficient airline operations.
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Emirates Airlines is an airline based in Dubai that operates over 3,300 flights per week. The airline aims to continue its explosive annual growth of over 20%. While strengths include its reputation and competitive advantages, weaknesses include high costs and competition. Opportunities lie in expanding destinations, while threats include changes in government policy and competitive regional airlines. The airline uses various IT systems at strategic, tactical, operational, and knowledge levels to support decision making.
Aircraft ground handling
Ground handling involves servicing an aircraft while it is parked at an airport terminal. It includes tasks like cleaning the cabin, refueling, de-icing, catering, marshaling the plane into and out of the gate, and providing passenger services. Many airlines outsource some or all ground handling to airports, other airlines or third-party handling agents to reduce costs and resources needed at each location. Efficiency is important to minimize aircraft turnaround times between flights.
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This Powerpoint presentation provides a brief insight of Airport management in terms of a business modeling architecture. It can be used for educational as well as management purposes.
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Ground handling involves servicing aircraft while on the ground and parked at terminals. It includes cabin services like cleaning, catering like loading meals, and ramp services like marshaling aircraft, refueling, and luggage handling. A variety of equipment is used like passenger stairs, catering loaders, refuelers, tractors, and deicing vehicles. Operations aim to perform tasks simultaneously to reduce aircraft turnaround times. Major global ground handlers were listed.
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An airline provides air transport services for passengers and freight. Airlines operate aircraft and may partner with other airlines. They require licenses from government aviation bodies. Airlines vary in size from small cargo carriers to large international airlines operating hundreds of aircraft across scheduled domestic, regional, international, and charter services. The first airline was founded in Germany in 1909. Key airline personnel include pilots, flight attendants, engineers, dispatchers, agents, and other ground crew who ensure safe and efficient airline operations.
Management information system in emirates airlines
Emirates Airlines is an airline based in Dubai that operates over 3,300 flights per week. The airline aims to continue its explosive annual growth of over 20%. While strengths include its reputation and competitive advantages, weaknesses include high costs and competition. Opportunities lie in expanding destinations, while threats include changes in government policy and competitive regional airlines. The airline uses various IT systems at strategic, tactical, operational, and knowledge levels to support decision making.
Aircraft ground handling
Ground handling involves servicing an aircraft while it is parked at an airport terminal. It includes tasks like cleaning the cabin, refueling, de-icing, catering, marshaling the plane into and out of the gate, and providing passenger services. Many airlines outsource some or all ground handling to airports, other airlines or third-party handling agents to reduce costs and resources needed at each location. Efficiency is important to minimize aircraft turnaround times between flights.
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This Powerpoint presentation provides a brief insight of Airport management in terms of a business modeling architecture. It can be used for educational as well as management purposes.
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This document defines many common aviation terms used in the airline industry. It explains terms related to different areas of an airport and roles of people who work there, such as air traffic controllers, flight attendants, and baggage handlers. Abbreviations used in airline operations and different types of in-flight meals are also defined. Being familiar with these industry terms is important for anyone working in air transportation.
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Training Slides of Aviation Preparatory Operations Management discussing the importance of Aviation.
Some Key-Points:
- The Framework of Aviation
- Operational Management of Aviation
- Rules & Regulations
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
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Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
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Management Information System
Air Asia India is a leading low-cost airline launched in 1996 that currently operates in 7 destinations. Air Asia's success stems from CEO Tim Fernades' purchase and leadership of the company implementing a no-frills, hassle-free business model. This model aimed to reduce operational expenses without compromising safety by amending basic facilities and implementing an effective information system using a yield management system, customer reservation system, and operator management software to optimize costs.
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Ground handling involves servicing aircraft while on the ground at an airport terminal. It includes cabin cleaning, catering by unloading used and loading fresh food, ramp services like guiding aircraft into position and refueling, passenger services like check-in and boarding, and field operations like dispatching flights. A variety of equipment is used like tractors, stairs, carts, and trucks to provide power, transport passengers and supplies, and service lavatories and food. Efficient ground operations are important to decrease aircraft turnaround times and increase productivity.
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The document provides information about the routine duties of cabin crew on an international flight from sign-in to sign-out. It describes the pre-flight briefing where crews meet to plan service and assign positions. It outlines pre-takeoff service duties like welcoming passengers and storing luggage. It also mentions the important safety task of properly closing and locking the aircraft door before takeoff.
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The Airport Infrastructure Management business modle has been experiencing robust growth recently. While the interest for third party management continues to expand, asset owners remain concerned with the rising costs of infrastructure maintenance and upkeep.
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Waterproofing Melbourne and beyond, the Australian Institute of Waterproofing (AIW) is proud to introduce an innovative commercial waterproofing course. Developed in collaboration with the Master Builders Association Vic, this course, led by Andrew Golle, is tailored for project managers overseeing balcony waterproofing, roof waterproofing, and concrete repair. Paul Evans emphasizes the critical nature of these roles in preventing costly post-construction issues. Private sessions for building supervisors are now available, addressing common mistakes due to poor applications and cost-cutting measures.
The course covers essential topics, including product selection, surface preparation, and the importance of basement waterproofing. Paul Evans highlights the recurring problems seen in the industry, where inadequate training and oversight lead to significant issues, from retaining wall waterproofing to lift pit waterproofing.
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Waterproofing Melbourne and the entire construction industry must stay updated with the latest amendments to the Australian Standard AS3740 and the National Construction Code (NCC). Recent changes emphasize floor waste requirements and fall requirements in bathrooms, which are crucial for maintaining high standards of commercial waterproofing and other waterproofing practices.
Scope
The amendments clarify the waterproofing of wet areas within residential buildings across various states, including New South Wales, Queensland, and Western Australia. The NCC, a performance-based code, includes Volumes 1 and 2 (Building Code of Australia) and Volume 3 (Plumbing Code of Australia).
Legislation Overview
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BCA Volume 1
F1.7 Waterproofing of Wet Areas: Ensures wet areas in buildings are adequately waterproofed to prevent damage and maintain safety.
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BCA Volume 2
Performance Requirement P2.4.1: Addresses waterproofing of wet areas in Class 1 and 10 buildings, specifying that these areas must meet specific performance criteria to ensure effective waterproofing.
Floor Waste and Grading Requirements
The NCC Volume 1 and 2, along with the Australian Standard, provide performance requirements for waterproofing elements in wet areas. However, the BCA Volume 2 does not mandate floor waste installation in Class 1 buildings, such as single dwelling houses, except for rooms with wall-hung urinals. The floor in these buildings does not need to be graded to a floor waste gully, even if one is present.
In contrast, Class 2, 3, or 4 buildings with bathrooms or laundries located above other sole occupancy units or public spaces require floor waste installations to prevent water from entering the spaces below. The floors in these areas must be graded to the floor waste.
Importance of Compliance
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