Unilever is a global consumer goods company with 400 brands in home, personal care, and food products. Some of their most popular brands include Dove, Lipton, Knorr, Sunsilk, and Omo. Sunsilk is Unilever's hair care brand that was first launched in 1954 and is now available in over 50 countries. In Pakistan, Sunsilk was introduced in 1989 with three variants and has since expanded its range with products targeted at different hair types and conditions. Head & Shoulders is Procter & Gamble's leading anti-dandruff shampoo brand, first introduced in Pakistan in 1991. Both Sunsilk and Head & Shoulders aim their products at consumers in

1. In The Name Of ALLAH

2. Project on FMCG’SV/s

4. Introduction To

5. Introduction to unilever160 million times a day, someone somewhere chooses a Unileverproduct. From feeding your family to keeping your home clean and fresh, our brands are part of everyday life.With 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways

6. Introduction to unileverAlthough Unileverwasn't formed until 1930, the companies that joined forces to create the business we know today were already well established before the start of the 20th century.Unilever'sfounding companies produced products made of oils and fats, principally soap and margarine. At the beginning of the 20th century their expansion nearly outstrips the supply of raw materials.

7. Brand PortfolioTheir brand portfolio has made them leaders in every field in which they work. It ranges from much-loved world favourites including Lipton, Knorr, SunSilk, Dove and Omo, to trusted local brands such as Blue Band and Suave.

8. Unilever’s MissionTheir mission is to add Vitality to life. “We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good, and get more out of life”.

10. Unilever’s Strategic PrioritiesPersonal CareDeveloping & Emerging MarketsVitality

11. LEVER BROTHERS PAKISTAN LIMITEDLBPL, the largest consumer goods producing company in PakistanIncorporated here in 1948 Started building their factory at RahimYar KhanInaugurated formally in 1951 by the Governor General of Pakistan.

12. Introduction to

13. Product HistoryIt was launched in 1954in the United Kingdom.By 1959, it was available in eighteen different countries worldwide.Currently, Sunsilkproducts are available in over 50 countries throughout Asia, The Middle East, NorthAfricaand , where is known as Sedal.In Brazil, this brand is known as Seda. In Turkeythe brand is sold under the name Elidor.

14. Product HistorySunsilkwas introduced in 1989 in Pakistan with three variants related to hair types.With the competition from local and multinational companies due to rationalization of excise duties, Sunsilk has not been able to gain the desired share in the market. To strengthen the brand, LBPL decided to re-launch Sunsilkwith a premium range consisting of four variants in January 2000. In 2001, due to the constant research of their affiliated hair care institutes, the need of a shampoo for oily hair was observed and they launched a new variant of Sunsilkhaving citrus extracts.

15. It Aims At (Mission Statement)The Sunsilk Shampoo aims at fulfilling the needs of its target market by offering a high quality, assessment of the concept in terms of its acceptability, credibility and perceived benefits, that it offers a healthy choice shampoo alternative to the targeted consumer. The theme of the product shall be anchored around the motto.

16. Target MarketTheir main target market is females between the age group 16-40belonging to the two upper income classes. But in their promotional activities, they cover the whole market irrespective of these classes.

17. Competitor’s ReviewIn urban areas, Sunsilkis acting as a market challenger against P&G. Sunsilk has got the advantage of keeping their prices lower than P&Gshampoos but P&G has captured a bigger share of the market due to its intense promotional activities.

18. Range Consists OfYellow Sunsilk with Bio Proteins from Vegetable Extracts.Black Sunsilk with Melanin from Plant Extracts.Green Sunsilk with Fruitamins Vitamins from fruit Extracts.Pink Sunsilk with essential Oils from Flower Extracts.Orange Sunsilk with active nutrients from Citrus Extracts.

19. The New CollectionAnti-DandruffThick and LongSoft and SmoothHair Fall SolutionBlack Shine

20. Ingredients Of SunsilkThe ingredients used in SunsilkShampoo are:Sodium Lauryl Ether SulphateGHTC (Conditioner) FragranceHeenaLotus Extracts

21. Introduction To

22. Introduction to Procter & GambleIn 1837, Procter and Gamble was founded in Cincinnati by William Procter, a candle maker, and brother-in-law Gamble, a soap maker. Their joint venture started one of the most influential companies in all American industry. The company's first product was Ivory soap, introduced in 1879. Several products were developed during the time period when William Procter's son, William Alexander Procter, took over the company (1890-1907). Began working in the company in 1883 and served as president of the company from 1907-1930.

23. Purpose, Values & PrinciplePurpose:Provide branded products and services of superior quality

24. Value that improve the lives of the world's consumers, now and for generations to come.Values:Attract and recruit the finest people in the world

25. We build their organization from within, promoting and rewarding people without regard to any difference unrelated to performance.Purpose, Values & Principle (contd) Principle:Show respect for all individuals

26. Strategically focused on work

27. Value Personal Mastery

28. Seek to Be the Best

29. Innovation Is the Cornerstone of Our Success

30. Mutual Interdependency Is a Way of Life

31. Externally FocusedGlobal OperationsThe P&G community consists of over 138,000 employees working in over 80 countries worldwide. What began as a small, family-operated soap and candle company now provides products and services of superior quality and value to consumers in over 180 countries.

32. Brands Offered By P&G

33. Introduction To

34. Product HistoryHead & Shoulders is world's No.1 anti-dandruff shampoo. A power brand from P&G , this brand made its debut in Pakistan in 1991. In Pakistan, H&S has a 65% market share of Anti -Dandruff shampoo segment. It has consolidated this position since the new Renaissance launch.

35. Product DefinitionCleanness and Remove dandruff Its new best ever anti-dandruff formula provides better scalp coverage to get rid of even the tiniest dandruff flakes.What's more it gives you soft, beautiful hair that's closer to the look you want.The brand used the Markonym ZPT ( Zinc Pyrithine)Formula which has anti-fungal properties as its differentiator.

36. Target MarketThe target market for Head & Shoulders are the Higher middle class people who are brand conscious, early adaptors and who care about the overall health of their hair.

37. ObjectivesUnderstanding and analyzing research for Head & ShoulderDeveloping the STP+ Marketing Mix Strategies of Head & ShoulderResearching penetration of Head & Shoulder

38. The Brand… Head & Shoulders was successful in establishing itself as a strong brand.It is under the umbrella of P & G.It’s branding strategy includes:Firstly, it was able to differentiate itself from other anti- dandruff shampoos by the means of introduction of new element ZPT. Secondly, Head & Shoulders was able to create a strong appeal as a mild, caring Anti-dandruff shampoo with lots of variants based upon consumer needs.

39. The Brand…Thirdly, belonging to P & G gives Head & Shoulders an esteem in consumers mind and the quality maintenance with appropriate pricing gave Head & Shoulders strong respect.Fourthly, it’s innovative campaigns and pervasive ways of promotion made the consumers well aware about Head & Shoulders.

40. Distribution ChannelThe distribution channel of Head & Shoulders follows the conventional route of FMCG goods marketing, viz. Factory to distributor to whole-seller to retailer to consumer.

41. The New CollectionSoothing CareSilky Black Hair Fall DefenceLively & SilkyClassic cleanRefreshing

42. IngredientsActive ingredient: Pyrithione zinc 1%Inactive ingredients: Water, Sodium lauryl sulfate, Cocamide MEA, Zinc carbonate, Glycol distearate, Dimethicane, Fragrance, Cetyl alcohol, etc.,

43. AnalysisThrough Charts

44. Gender:

47. Hair Conditioning:

49. Which product do you use for your hair?

50. Do you use shampoo regularly?

51. If yes, then what brand of shampoo do you use?

52. If you are a shampoo user then, how often do you use it?

53. Is shampoo a necessity for you?

54. In what quantity do you buy shampoo?

55. How many members of your family use shampoo?

56. What features do you look for in a shampoo?

57. Do you have a dandruff problem?

58. When buying a shampoo, do you check ingredients at the back?

59. In your opinion, what is the most important attribute in a shampoo?

60. What do you look for while buying a shampoo?

61. How easily is shampoo available to you?

62. Are you easily swayed by the advertisements of shampoos?

63. If your income increases, will you increase the consumption of shampoo?

64. Do you find any additional utility by using shampoo?

65. Please describe your hair loss, Does this brand effect?

66. Has your hair become thinner during the past, when you have used this shampoo?

67. Do you notice access hair fall?

68. &In International Perspective

69. Sunsilk Extends its Empire in Colour Care Market SegmentationLaunches new SunSilkcolour Shine System to broaden customer base The hair care market remains dynamic. SunSilk, the leader in the hair care marketThis product launch is a major milestone for SunSilk and reflects the “Dare to Shine” concept.

70. Sunsilk on the moveHistory of launching Sunsilkin Philpines and in UKIn the early years, Sunsilk focused much of its marketing attention on gaining international presence. Life Can't Wait campaign clearly gave a boost in the demand for Sunsilkphilippines by Filipinos all over the world.

71. Unilever Brings Sunsilk to American ConsumerSunsilk has been available in 80 countries on other continents Sunsilkis a fresh, new way to deal with hair, for American womenWomen just want straight talk, and they want what the stuff in the bottle works for their hair problem--and that's exactly what Sunsilk delivers."

72. Behind the Label Head and ShoulderAnti-dandruff shampoos are nothing but advertising puff and chemicals Shampoos belonging to the P&G stable occupy the top three spots Dandruff shampoos are made with detergents, Essential oils of tea tree, and rosemary can apply as alternative of shampoo

73. Gets Make Over Head and ShoulderP&G will unveil a new Head & Shoulders that features a new formula, fragrance and bottle design. The new shampoo line includes classic clean, classic clean 2-in-1, extra fullness, smooth & silky 2-in-1, dry scalp care, refresh and intensive treatment .

74. P&G Uncaps $ 60M for Head & ShoulderProcter & Gamble relaunchits Head & Shoulders brand of dandruff shampoos with an estimated $60 million in marketing support. More than half of consumers get dandruff, but far fewer actually buy dandruff shampoo.

75. CONSUMER MODEL BEHAVIOURENVIRONMENTAL FACTORSBUYER'S BLACK BOXBUYER'S RESPONSE

76. Consumer Behavior Model

77. Suggestions Maintain it’s quality with constant improvements.To come up with new varieties according to market needs.To maintain a competitive pricing.Promotion in rural and semi-urban areas.Special offers , discounts to consumers as well as distributors.Innovative means of promotions like forming a special association or some distinct group which will help maintain it’s brand equity and loyalty.

78. RecommendationAccording to the research done on consumer behaviour by us consumer are happy with the brand but the company need to increase more community based awareness and also by using blogs. Innovation, implementation, cost reduction to offer best competitive price and execution should be the strategy for continuation to be the market leader.But price of head & shoulder is little bit high, so they should try to reduce cost.

79. Thank You…