The document is a presentation by Tanvi Sharma on her summer training project at HDFC Standard Life Insurance Company (HDFC-SLIC). The presentation includes an introduction to insurance and HDFC-SLIC, their organizational structure, a SWOT analysis, and details of Tanvi's research project analyzing customer buying behavior in the insurance industry based on a survey conducted in Amritsar. The presentation provides analysis of the survey results including customer demographics, insurance awareness and preferences, satisfaction levels, and more.

1. Presentation On Summer Training project SAR UTHA KE JIYO Presented by: Tanvisharma 94972238243

3. HDFC-SLIC

4. Organizational Chart

5. SWOT Analysis

6. Research Methodology

7. Data Interpretation

8. Findings

9. Conclusion By: Tanvi Sharma

10. What Is Insurance? Insurance is a :- Contract between two parties one party called insurer in exchange for a fixed sum called premiums to pay the other party happening of a certain event By: Tanvi Sharma

12. It is under the head of the central government.

13. It was established to end the monopoly in the Insurance sector.By: Tanvi Sharma

14. Housing Development Finance Corporation By: Tanvi Sharma

15. Standard Life Assurance Company By: Tanvi Sharma

16. HDFC-SLIC By: Tanvi Sharma

17. HDFC Standard Life Insurance(Joint Venture) + = Shareholding - HDFC 76 % Standard Life 24 % By: Tanvi Sharma

18. Vision The most successful and admired Life Insurance Company, which means that we are the most trusted company, the easiest to deal with, offer the best values for money, and set the standards in the industry, In short,:- “The most obvious choice for all” By: Tanvi Sharma

19. MISSION To reach out and influence our target customer. In the most Competitive manner, providing the customers with access to world class insurance based solutions. By: Tanvi Sharma

21. Innovation

22. Customer Centric

23. People Care “One for all and all for one”

24. Team Work

25. Joy & SimplicityBy: Tanvi Sharma

26. HDFC GROUP COMPANIES By: Tanvi Sharma

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28. Swot analysis By: Tanvi Sharma

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31. PRODUCT PORTFOLIO By: Tanvi Sharma

32. PROTECTION PLAN Protect your family against the loss of income or the burden of the event of the unfortunate demise, disability or sickness. By: Tanvi Sharma

33. CHILDREN PLAN This plan is designed to secure a child’s future by giving the child (the beneficiary) a guaranteed lump sum, on maturity or in case of any need arose at the time like education or marriage or unfortunate demise. By: Tanvi Sharma

34. HEALTH PLAN This plan offers the security of the policy holder to aid him financially at the time of any illness or bad health problems. By: Tanvi Sharma

35. SAVING PLAN It offer you flexible options to build savings for your future needs such as buying a dream home or fulfilling one’s child’s immediate and future needs. By: Tanvi Sharma

36. ORGANISATIONAL CHART By: Tanvi Sharma

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39. RESEARCH PROJECT By: Tanvi Sharma

40. TITLE Customer-buying behavior in Insurance Industry: A survey in Amritsar By: Tanvi Sharma

41. OBJECTIVES By: Tanvi Sharma

42. RESEARCH METHODOLOGY By: Tanvi Sharma

43. SAMPLING By: Tanvi Sharma

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47. Limitations of the Study By: Tanvi Sharma

48. Data Analysis and Interpretation By: Tanvi Sharma

49. N=105 Table 4.1Respondents who know about Insurance By: Tanvi Sharma

50. N=105 Table 4.2 Age group of the Respondents By: Tanvi Sharma

51. N=105 Table 4.3 Income group of the Respondents By: Tanvi Sharma

52. N=105 Table 4.4 Appropriate age for buying an Insurance Plan By: Tanvi Sharma

53. N=100 Table 4.6 Buying process for an Insurance By: Tanvi Sharma

54. N=100 Table 4.7 Insurance Company Preferred by the Respondents By: Tanvi Sharma

55. N=100 Table 4.8 Awareness of plans offered by the respective insurer By: Tanvi Sharma

56. N=100 Table 4.9 Type of policy being preferred By: Tanvi Sharma

57. N=100 Table 4.10 Preference of plan by the Respondents

58. N=100 Table 4.11 Benefits expected by the Respondents By: Tanvi Sharma

59. N=100 Table 4.12 Ranking of different benefits intend to gain while opting for an insurance plan by the Respondents By: Tanvi Sharma

60. N=100 Table 4.13 Satisfaction level of the Respondents from benefits they are getting from their respective policy plans By: Tanvi Sharma

61. N=100 Table 4.14 Satisfaction level of the Respondents from services provided by their respective Insurer By: Tanvi Sharma

62. N=100 Table 4.15 a Satisfaction level for Full disclosure of terms and conditions By: Tanvi Sharma

63. N=100 Table 4.15 b Satisfaction level for Claim Settlement By: Tanvi Sharma

64. N=100 Table 4.15 c Satisfaction level for Fund Management By: Tanvi Sharma

65. N=100 Table 4.15 d Satisfaction level for Flexibility

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67. By: Tanvi Sharma