The document is a professional profile highlighting 7.10 years of experience as a mainframe developer and production support analyst in the banking and financial services sector, with expertise in COBOL, JCL, DB2, and various ITIL-compliant tools. The individual has extensive experience in software development, maintenance, production support, and process improvement, along with knowledge in Agile and DevOps methodologies. They hold certifications in DB2 fundamentals and Scaled Agile Framework, and have received multiple awards for outstanding performance.

1. MainframeDeveloper/Production Support Analyst- 7.10 Yrs.Expd. looking job in India. 
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Professional Summary:
An overall7.10 years of experience in IT industry working on Agile, Waterfall and DevOps models in
Developing Software, Maintenance and Productionsupport (24/7) using technologies like COBOL,JCL, DB2,
IMS-DB, VSAM, SORT, SQL, CONTROL-Min Credit Card and Banking domainalong with functionalutilities like
Servicenow,Managenow, Infoman & Changeman to manage critical application processes as per ITIL standards
for American Express Technologies. Extensive experience in process improvement/Automation in Banking &
Financial services (Credit card industry).
 7.10 Years of expertise in mainframeDevelopment, Maintenance, Enhancement, Remediation, Support
and Migration projects for Banking and Financial Sector.
 Expertise in Developing Software, Maintenance and Production support (24/7) using technologies like
COBOL, JCL, DB2, IMS-DB, VSAM, SORT, SQL, CONTROL-M in Credit Card and Banking & Financial
domain along with functional utilities like Servicenow, Managenow, Infoman & Changeman to
manage critical application processes as per ITIL standards for American Express Technologies.
 Extensive experience with requirement capturing, impact analysis, design, development,
customizations and implementation of software.
 Expertise in problem solving and production fixes within SLA (Service Level Agreement).
 In-depth knowledge of SQL and required tools like QMF and SPUFI forDatabase analysis.
 Well experienced in REXX based mainframe tool.
 Basic knowledge of CICS.
 Extensive experience inProduction Support, Incident Management, Root cause analysis, Problem
Management,Change Management, break fix (level 2 and 3 support), adhoc reporting, code walk-
through and core processing internal wellness checks.
 Proficientin development methodologies such as Waterfall,Agile and DevOps.
 Expertise on application Re-engineering (Demand Management and process tuning) to cut down
system cost and automates the manual work.
 Entry level knowledge of HDFS, PIG,HIVE and HBASE by completing training on Big Data & Hadoop
technologies.
 Having basic knowledge of CoreJavaprogramming, Python,UNIX & Shell Scripting.
 Application coordinator for Semi-Annual Disaster Recovery exercise foraccount payable applications.
 Playedlead role coordinating Data Centre migration activity foraccount payable Applications.
 Experience in leading and managing teams. Handled multiple roles - Programmer analyst, Onsite
coordinator as well as Onsite Team leader, ProjectLead, Resource mentor and Subject Matter Expert.
 Good communication skills, interpersonal skills, quicklearner, self-motivated, and team player.
Technical Skills:
Platforms IBM Mainframe –z/OS, Microsoft Windows
Programming Languages COBOL,JCL, SORT, Easytrieve
Database DB2, IMS-DB, VSAM
Utilities Changeman, Infoman, Jobtrac,Control-M, CA-7, BMC Utilities,
Fileaid,FTP,Xpeditor,Spufi,QMF,Apptune
Tools Rally, Service-Now (Incident/Problem management)
Microsoft Tech. MS Officesuite (Word,Excel,PowerPoint)
Domain Banking & Financial Service
Methodologies Waterfall,Agile
Other Technologies Basic knowledge in Core Java and Hadoop ecosystem

2. Certification:
 IBM Certified Database Associate DB2 10.1 Fundamentals .
 SAFe (Scaled Agile Framework) 4.0 Practitioner.
 ITILand AGILE certification fromSyntel.
Awards:
 SPOTrecognition – SYNTEL6times (Dec 2017, Oct2017, May 2017, Mar 2017, April 2016, July 2015)
Syntel's Internal Award foroutstanding performance.
 Certificate of appreciation from SYNTEL(October 2016)
Certificate of appreciation from SYNTELforSME knowledge and saving potential impact to merchants.
 Certificate of appreciation from American Express (December 2015)
Certificate of appreciation from American Express for outstanding performance & lasting contribution.
 Individual SIMPLE Award – SYNTEL(April 2012)
Individual SIMPLE Award from Syntel for demonstrating simple solution for complex problem, keeping
quality and costs in mind, Apr-2012.
Educational Qualification:
Education Specialization College University Percentage
B.Tech Electronics &
Communication
Asansol Engineering
College
W.B.U.T. 79.9%
H.S.(12th) Science Asansol Chelidanga
High School
W.B.C.H.S.E. 75.1%
Madhyamik(10th) All Subject Subhas Pally Vidya
Niketan
W.B.B.S.E. 75%