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♥ Individual workers cannot be treated in isolation, but must be seen
as members of a group.

♥ Monetary incentives and good working conditions are less important
to the individual than the need to belong to a group.

♥ Informal or unofficial groups formed at work have a strong influence
on the behavior of those workers in a group0

♥ Managers must be aware of these 'social needs' and cater for them
to ensure that employees collaborate with the official organization
rather than work against it.

♥ Mayo's simple instructions to industrial interviewers set a template
and remain influential to this day
.




    As you listen, plot out tentatively and for subsequent correction
the pattern that is being set before you. To test, summarize what
 has been said and present for comment. Always do this with caution
- that is, clarify but don't add or twist.

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student report on io history 3

  • 1. ♥ Individual workers cannot be treated in isolation, but must be seen as members of a group. ♥ Monetary incentives and good working conditions are less important to the individual than the need to belong to a group. ♥ Informal or unofficial groups formed at work have a strong influence on the behavior of those workers in a group0 ♥ Managers must be aware of these 'social needs' and cater for them to ensure that employees collaborate with the official organization rather than work against it. ♥ Mayo's simple instructions to industrial interviewers set a template and remain influential to this day
  • 2. . As you listen, plot out tentatively and for subsequent correction the pattern that is being set before you. To test, summarize what has been said and present for comment. Always do this with caution - that is, clarify but don't add or twist.