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Chapter 1
The Nature of Strategic Management

    Presented By:
      Jatin Vaid




                                Ch 1 -1
Strategic Management –
Defined


  Art & science of formulating,
  implementing, and evaluating, cross-
  functional decisions that enable an
  organization to achieve its objectives



                                           Ch
                                           1 -2
Strategic Management




 In essence, the strategic plan is a company’s
 game plan.




                                                 Ch
                                                 1 -3
Strategic management
achieves a firm’s success
through integration ––


         Management               Marketing

      Finance/Accounting     Production/Operations

    Research & Development           MIS




                                                     Ch
                                                     1 -4
Strategy Formulation

                              Vision & Mission

                       External Opportunities & Threats

                       Internal Strengths & Weaknesses

                            Long-Term Objectives

                            Alternative Strategies

                              Strategy Selection




                                                          Ch
                                                          1 -5
Issues in Strategy
Formulation

                New business
                opportunities
                Businesses to abandon
                Allocation of resources
                Expansion or
                diversification
                International markets
                Mergers or joint ventures
                Avoidance of hostile
                takeover




                                             Ch
                                             1 -6
Strategy Implementation



                           Annual Objectives


                               Policies


                          Employee Motivation


                          Resource Allocation




                                                Ch
                                                1 -7
Strategy
Implementation

                 Action Stage of Strategic
                 Management

                 Most difficult stage
                 Mobilization of
                 employees & managers
                 Interpersonal skills
                 critical
                 Consensus on goal
                 pursuit




                                             Ch
                                             1 -8
Strategy Evaluation



                        Internal Review


                        External Review


                      Performance Metrics


                      Corrective Actions




                                            Ch
                                            1 -9
Strategy
Evaluation
             Final Stage of Strategic
             Management

             Subject to future
             modification
             Today’s success no
             guarantee of future success
             New & different problems
             Complacency leads to
             demise




                                           Ch
                                           1-
                                           10
Prime Task of
Strategic Management


  Peter Drucker: Think through the
  overall mission of a business. Ask the
  key question: “What is our Business?”




                                           Ch
                                           1-
                                           11
Integrating Intuition &
Analysis



  The strategic management process
  attempts to organize quantitative and
  qualitative information under conditions of
  uncertainty.


                                                Ch
                                                1-
                                                12
Integrating Intuition &
Analysis

  Intuition is based on:
   ◦ Past experiences
   ◦ Judgment
   ◦ Feelings



  Intuition is useful for decision making in:
    Conditions of great uncertainty

    Conditions with little precedent




                                                Ch
                                                1-
                                                13
Integrating Intuition &
Analysis

   Intuition & Judgment



         Involve management at all levels



              Influence all analyses




                                            Ch
                                            1-
                                            14
Integrating Intuition &
Analysis

            Analytical Thinking




             Intuitive Thinking




                                  Ch
                                  1-
                                  15
Adapting to Change



  Organizations must monitor events
     Ongoing process
     Internal and external events
     Timely changes




                                      Ch
                                      1-
                                      16
Strategic Management is
Gaining and Maintaining
Competitive Advantage



  “Anything that a firm does especially
  well compared to rival firms”




                                          Ch
                                          1-
                                          17
Achieving Sustained
Competitive Advantage

  1. Adapting to change in external trends,
  internal capabilities, and resources



  2. Effectively formulating, implementing, and
  evaluating strategies



                                                  Ch
                                                  1-
                                                  18
Adapting to Change


  Rate & magnitude of change increasing
  dramatically

                E-commerce


                Demographics


                 Technology

                                          Ch
                                          1-
                                          19
Adapting to Change


  Effective Adaptation



    Requires long-term focus




                               Ch
                               1-
                               20
Adapting to Change – Key
Strategic Management
Questions
     What kind of business should we
      become?
     Are we in the right fields?
     Are there new competitors?
     What strategies should we
      pursue?
     How are our customers changing?



                                        Ch 1 -21
Key Terms

Strategists – Firm’s success/failure

  Various Job Titles:

     •Chief Executive Officer (CEO)
     •Chief Strategy Officer (CSO)
     •President
     •Owner
     •Board Chair
     •Executive Director

                                       Ch
                                       1-
                                       22
Key Terms


 Vision Statement –
  What do we want to become?


 Mission Statement –
  What is our business?



                               Ch 1 -23
Key Terms


Opportunities & Threats (External)


  Largelybeyond the control of a single
   organization




                                           Ch 1 -24
Key Terms

 Opportunities & Threats (External)
Analysis of Trends:
   •   Economic
   •   Social
   •   Cultural
   •   Demographic/Environmental
   •   Political, Legal, Governmental
   •   Technological
   •   Competitors


                                        Ch 1 -25
Key Terms
Opportunities & Threats


Environmental Scanning (Industry Analysis)


  ◦ Process of conducting research and gathering
    and assimilating external information




                                           Ch 1 -26
Key Terms
Opportunities & Threats

Basic Tenet of Strategic Management

                           Take advantage of
                             External Opportunities

    Strategy Formulation



                           Avoid/minimize impact of
                                External Threats



                                           Ch 1 -27
Key Terms


Strengths & Weaknesses (Internal)


  Controllable   activities performed especially well
  or poorly




                                               Ch 1 -28
Key Terms

 Strengths & Weaknesses (Internal)

Typically located in functional areas of the firm
   •   Management
   •   Marketing
   •   Finance/Accounting
   •   Production/Operations
   •   Research & Development
   •   Computer Information Systems



                                                    Ch 1 -29
Key Terms
Strengths & Weaknesses
Assessing the Internal Environment

                        Financial Ratios


                      Performance Metrics
   Internal Factors
                       Industry Averages


                         Survey Data



                                           Ch 1 -30
Key Terms


Long-term Objectives


  Mission-driven pursuit of specified results more
   than one year out




                                            Ch 1 -31
Key Terms

 Long-term Objectives

Essential for ensuring the firm’s success
   •   Provide direction
   •   Aid in evaluation
   •   Create synergy
   •   Focus coordination
   •   Basis for planning, motivating, and
       controlling




                                             Ch 1 -32
Key Terms


Strategies

  Means by which long-term objectives are
  achieved




                                             Ch 1 -33
Key Terms

 Strategies
 Some Examples
    •   Geographic expansion
    •   Diversification
    •   Acquisition
    •   Market penetration
    •   Retrenchment
    •   Liquidation
    •   Joint venture


                               Ch 1 -34
Key Terms


Annual Objectives

  Short-term  milestones that firms must achieve
  to attain long-term objectives




                                           Ch 1 -35
Key Terms


Policies

  Means by which annual objectives will be
  achieved




                                              Ch 1 -36
Figure 1.1 Comprehensive Strategic-Management Model
          External
           Audit




                             Generate,    Implement                     Measure &
                Long-Term                                Implement
                             Evaluate,     Strategies:                   Evaluate
Vision          Objectives                               Strategies:   Performance
                               Select     Mgmt Issues
   &                                                     Marketing,
Mission                      Strategies
                                                          Fin/Acct,
                                                          R&D, CIS




          Internal
           Audit




                                                                                 Ch
                                                                                 1-
                                                                                 37
Strategic Management Model


Strategic Management Process

  Dynamic & continuous
  More formal in larger organizations




                                         Ch 1 -38
Strategic Management Model

 1.   Identify Existing

  •     Vision
  •     Mission
  •     Objectives
  •     Strategies




                             Ch 1 -39
Strategic Management Model


 1.   Audit external environment
 2.   Audit internal environment
 3.   Establish long-term objectives
 4.   Generate, evaluate, and select strategies
 5.   Implement selected strategies
 6.   Measure & evaluate performance




                                          Ch 1 -40
Benefits of Strategic
Management

• Proactive in shaping firm’s future
• Initiate and influence firm’s activities
• Formulate better strategies
  •Systematic, logical, rational




                                         Ch 1 -41
Benefits of Strategic
Management

Financial Benefits

 • Improvement in sales
 • Improvement in profitability
 • Productivity improvement




                                  Ch
                                  1-
                                  42
Benefits of Strategic
Management

Nonfinancial Benefits

• Improved understanding of competitors’ strategies
• Enhanced awareness of threats
• Reduced resistance to change
• Enhanced problem-prevention capabilities


                                                      Ch
                                                      1-
                                                      43
Benefits of Strategic
Management (Greenley)

1. Identification of opportunities
2. Objective view of management problems
3. Improved coordination & control
4. Minimizes adverse conditions & changes
5. Decisions that better support objectives



                                       Ch 1 -44
Benefits of Strategic
Management (Greenley – cont’d)

1. Effective allocation of time & resources
2. Internal communication among personnel
3. Integration of individual behaviors
4. Clarify individual responsibilities
5. Encourage forward thinking



                                         Ch 1 -45
Benefits of Strategic
Management (Greenley – cont’d)



 11. Encourages favorable attitude toward
    change
 12. Provides discipline and formality to the
    management of the business




                                      Ch 1 -46
Why Some Firms Do No
Strategic Planning

Poor reward structures
Fire-fighting
Waste of time
Too expensive
Laziness
Content with success

                          Ch 1 -47
Why Some Firms Do No
Strategic Planning

Fear of failure
Overconfidence
Prior bad experience
Self-interest
Fear of the unknown
Suspicion

                        Ch 1 -48
Business Ethics & Strategic
Management


Business ethics defined –

  Principlesof conduct within organizations that
   guide decision making and behavior




                                            Ch 1 -49
Business Ethics & Strategic
Management


Good business ethics –

  Prerequisite   for good strategic management




                                            Ch 1 -50
Business Ethics & Strategic
Management


Code of business ethics –

  Provides basis on which policies can be devised
   to guide daily behavior and decisions in the
   workplace



                                            Ch 1 -51
Business Ethics & Strategic
Management

Business practices always considered unethical –

   Misleading advertising
   Misleading labeling
   Harm to the environment
   Insider trading
   Dumping flawed products on foreign   markets
   Poor product or service safety
   Padding expense accounts



                                            Ch 1 -52
Thank You!

jatinvaid@gmail.com




                      Ch
                      1-
                      53

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Strategic management

  • 1. Chapter 1 The Nature of Strategic Management Presented By: Jatin Vaid Ch 1 -1
  • 2. Strategic Management – Defined Art & science of formulating, implementing, and evaluating, cross- functional decisions that enable an organization to achieve its objectives Ch 1 -2
  • 3. Strategic Management In essence, the strategic plan is a company’s game plan. Ch 1 -3
  • 4. Strategic management achieves a firm’s success through integration –– Management Marketing Finance/Accounting Production/Operations Research & Development MIS Ch 1 -4
  • 5. Strategy Formulation Vision & Mission External Opportunities & Threats Internal Strengths & Weaknesses Long-Term Objectives Alternative Strategies Strategy Selection Ch 1 -5
  • 6. Issues in Strategy Formulation New business opportunities Businesses to abandon Allocation of resources Expansion or diversification International markets Mergers or joint ventures Avoidance of hostile takeover Ch 1 -6
  • 7. Strategy Implementation Annual Objectives Policies Employee Motivation Resource Allocation Ch 1 -7
  • 8. Strategy Implementation Action Stage of Strategic Management Most difficult stage Mobilization of employees & managers Interpersonal skills critical Consensus on goal pursuit Ch 1 -8
  • 9. Strategy Evaluation Internal Review External Review Performance Metrics Corrective Actions Ch 1 -9
  • 10. Strategy Evaluation Final Stage of Strategic Management Subject to future modification Today’s success no guarantee of future success New & different problems Complacency leads to demise Ch 1- 10
  • 11. Prime Task of Strategic Management Peter Drucker: Think through the overall mission of a business. Ask the key question: “What is our Business?” Ch 1- 11
  • 12. Integrating Intuition & Analysis The strategic management process attempts to organize quantitative and qualitative information under conditions of uncertainty. Ch 1- 12
  • 13. Integrating Intuition & Analysis Intuition is based on: ◦ Past experiences ◦ Judgment ◦ Feelings Intuition is useful for decision making in:  Conditions of great uncertainty  Conditions with little precedent Ch 1- 13
  • 14. Integrating Intuition & Analysis Intuition & Judgment Involve management at all levels Influence all analyses Ch 1- 14
  • 15. Integrating Intuition & Analysis Analytical Thinking Intuitive Thinking Ch 1- 15
  • 16. Adapting to Change Organizations must monitor events  Ongoing process  Internal and external events  Timely changes Ch 1- 16
  • 17. Strategic Management is Gaining and Maintaining Competitive Advantage “Anything that a firm does especially well compared to rival firms” Ch 1- 17
  • 18. Achieving Sustained Competitive Advantage 1. Adapting to change in external trends, internal capabilities, and resources 2. Effectively formulating, implementing, and evaluating strategies Ch 1- 18
  • 19. Adapting to Change Rate & magnitude of change increasing dramatically E-commerce Demographics Technology Ch 1- 19
  • 20. Adapting to Change Effective Adaptation Requires long-term focus Ch 1- 20
  • 21. Adapting to Change – Key Strategic Management Questions  What kind of business should we become?  Are we in the right fields?  Are there new competitors?  What strategies should we pursue?  How are our customers changing? Ch 1 -21
  • 22. Key Terms Strategists – Firm’s success/failure Various Job Titles: •Chief Executive Officer (CEO) •Chief Strategy Officer (CSO) •President •Owner •Board Chair •Executive Director Ch 1- 22
  • 23. Key Terms Vision Statement – What do we want to become? Mission Statement – What is our business? Ch 1 -23
  • 24. Key Terms Opportunities & Threats (External)  Largelybeyond the control of a single organization Ch 1 -24
  • 25. Key Terms Opportunities & Threats (External) Analysis of Trends: • Economic • Social • Cultural • Demographic/Environmental • Political, Legal, Governmental • Technological • Competitors Ch 1 -25
  • 26. Key Terms Opportunities & Threats Environmental Scanning (Industry Analysis) ◦ Process of conducting research and gathering and assimilating external information Ch 1 -26
  • 27. Key Terms Opportunities & Threats Basic Tenet of Strategic Management Take advantage of External Opportunities Strategy Formulation Avoid/minimize impact of External Threats Ch 1 -27
  • 28. Key Terms Strengths & Weaknesses (Internal)  Controllable activities performed especially well or poorly Ch 1 -28
  • 29. Key Terms Strengths & Weaknesses (Internal) Typically located in functional areas of the firm • Management • Marketing • Finance/Accounting • Production/Operations • Research & Development • Computer Information Systems Ch 1 -29
  • 30. Key Terms Strengths & Weaknesses Assessing the Internal Environment Financial Ratios Performance Metrics Internal Factors Industry Averages Survey Data Ch 1 -30
  • 31. Key Terms Long-term Objectives  Mission-driven pursuit of specified results more than one year out Ch 1 -31
  • 32. Key Terms Long-term Objectives Essential for ensuring the firm’s success • Provide direction • Aid in evaluation • Create synergy • Focus coordination • Basis for planning, motivating, and controlling Ch 1 -32
  • 33. Key Terms Strategies  Means by which long-term objectives are achieved Ch 1 -33
  • 34. Key Terms Strategies Some Examples • Geographic expansion • Diversification • Acquisition • Market penetration • Retrenchment • Liquidation • Joint venture Ch 1 -34
  • 35. Key Terms Annual Objectives  Short-term milestones that firms must achieve to attain long-term objectives Ch 1 -35
  • 36. Key Terms Policies  Means by which annual objectives will be achieved Ch 1 -36
  • 37. Figure 1.1 Comprehensive Strategic-Management Model External Audit Generate, Implement Measure & Long-Term Implement Evaluate, Strategies: Evaluate Vision Objectives Strategies: Performance Select Mgmt Issues & Marketing, Mission Strategies Fin/Acct, R&D, CIS Internal Audit Ch 1- 37
  • 38. Strategic Management Model Strategic Management Process  Dynamic & continuous  More formal in larger organizations Ch 1 -38
  • 39. Strategic Management Model 1. Identify Existing • Vision • Mission • Objectives • Strategies Ch 1 -39
  • 40. Strategic Management Model 1. Audit external environment 2. Audit internal environment 3. Establish long-term objectives 4. Generate, evaluate, and select strategies 5. Implement selected strategies 6. Measure & evaluate performance Ch 1 -40
  • 41. Benefits of Strategic Management • Proactive in shaping firm’s future • Initiate and influence firm’s activities • Formulate better strategies •Systematic, logical, rational Ch 1 -41
  • 42. Benefits of Strategic Management Financial Benefits • Improvement in sales • Improvement in profitability • Productivity improvement Ch 1- 42
  • 43. Benefits of Strategic Management Nonfinancial Benefits • Improved understanding of competitors’ strategies • Enhanced awareness of threats • Reduced resistance to change • Enhanced problem-prevention capabilities Ch 1- 43
  • 44. Benefits of Strategic Management (Greenley) 1. Identification of opportunities 2. Objective view of management problems 3. Improved coordination & control 4. Minimizes adverse conditions & changes 5. Decisions that better support objectives Ch 1 -44
  • 45. Benefits of Strategic Management (Greenley – cont’d) 1. Effective allocation of time & resources 2. Internal communication among personnel 3. Integration of individual behaviors 4. Clarify individual responsibilities 5. Encourage forward thinking Ch 1 -45
  • 46. Benefits of Strategic Management (Greenley – cont’d) 11. Encourages favorable attitude toward change 12. Provides discipline and formality to the management of the business Ch 1 -46
  • 47. Why Some Firms Do No Strategic Planning Poor reward structures Fire-fighting Waste of time Too expensive Laziness Content with success Ch 1 -47
  • 48. Why Some Firms Do No Strategic Planning Fear of failure Overconfidence Prior bad experience Self-interest Fear of the unknown Suspicion Ch 1 -48
  • 49. Business Ethics & Strategic Management Business ethics defined –  Principlesof conduct within organizations that guide decision making and behavior Ch 1 -49
  • 50. Business Ethics & Strategic Management Good business ethics –  Prerequisite for good strategic management Ch 1 -50
  • 51. Business Ethics & Strategic Management Code of business ethics –  Provides basis on which policies can be devised to guide daily behavior and decisions in the workplace Ch 1 -51
  • 52. Business Ethics & Strategic Management Business practices always considered unethical –  Misleading advertising  Misleading labeling  Harm to the environment  Insider trading  Dumping flawed products on foreign markets  Poor product or service safety  Padding expense accounts Ch 1 -52