StL is specialist in providing services like litigation coding and EDD.

1. SUPRAWIN TECHNOLOGIES LTD An ISO/ IEC 27001: 27005 Certified Company LITIGATION SUPPORT SERVICES PRESENTATION Nurturing and Growing Customer Relationships Suprawin Technologies Ltd #364, 19th Main, 1st Block, Rajajinagar, Bangalore - 560010 India Tel: +91 80 23520229/30/31 Fax: +91 80 23429119 E-mail: info@suprawin.com www.suprawin.com

3. STL OVERVIEW

7. Litigation Support Service offerings at STL

10. Bibliographic Coding Nurturing and Growing Customer Relationships Bibliographic Coding- Locating important facts about a document’s origin can be time consuming and frustrating. Litigation Outsource uses bibliographic coding techniques to help expedite your sort and review process. We capture the creation date, author, recipients, document type, document title, signature and organization of origin. Based on your needs, fields can be added or deleted. We can also customize your database with codes that apply specifically to your case.

12. Objective Coding Nurturing and Growing Customer Relationships For objective data (such as social security numbers, check numbers, preprinted invoice numbers, etc.) the indexer is trained to find the correct data and enter it accurately into the appropriate field, with the necessary validation followed by verifying to ensure accuracy

15. Training and Production Process Flow Diagram Nurturing and Growing Customer Relationships Start Orientation of Manual with Images Trained? Receipt of Instruction / Images Project Training Live Unitization required? Generate data files Unitization / batching Quality Control Coding Corporate QA Coding QC End Consolidation / Cleanup Final export file Project Planning / Batching Yes No

21. Screen Shots - Process ( QA Process Screen) Nurturing and Growing Customer Relationships During this process a team of experienced Quality Analysts review the consolidated list of documents through a sampling methodology and check for the Quality of the output files. Feedback is given to concern team members when errors are found. Incase of major errors the batch is rejected for reprocessing.

22. Screen Shots - Process ( Consolidation and Final Clean up) Nurturing and Growing Customer Relationships During this process the consistency checks are done on the Names fields ( Author, Recipient, CC/BCC & names in text ). Duplicates are removed. Title consistency is also checked for during this process Automated options are present to in this process for easier & error free consolidation. Up on completion a spell check is run on the Title field

23. Screen Shots - Process ( Consolidation and Final Clean up –options to view images) Nurturing and Growing Customer Relationships During the final consistency checks the tool has options to view the images in case the QA is not sure of which title is correct. Helps to give faster and accurate output data

24. Restricted characters are validated and not allowed to be entered – e.g. “(double quotes) in the Title field Nurturing and Growing Customer Relationships

25. Tricker – A status review tool, helps the Team Leaders have a control of the production & helps in planning. Nurturing and Growing Customer Relationships

27. Summary Nurturing and Growing Customer Relationships Title Field: If the customer requests to capture the title field only with Title Case, the tool automatically puts in title case for the field irrespective of the capture. This helps to improve quality and productivity. Tool validates for the multiple entries and automatically generate in specified formats.

28. Features Included Nurturing and Growing Customer Relationships Menu Based entries for all pre-defined fields like Doc. Type, Doc. Characteristics etc. No manual entry is allowed for such fields Easy customization for project specific requirements. Rules for each field are set for each project and validated as per the customer requirement Tool does not accept Enter (hard-return) character, double spaces in-between words and other non-permissible characters within the output Tool does not allow keying the field separators, text qualifiers such as Pipe, Carat Symbols within the field entries as specified by clients Tool automatically generates the output based on the Capitalization rules defined by customer such as Title case, All CAPS, lower-case etc. Validates for GAPS in sequence numbering of bates and generate a log for customer review. Output exporting feature for any customer defined layouts

29. INFRASTRUCTURE

35. Thank You For Your Valuable Time The elusive key to a successful Offshore Outsourcing venture resides in a twelve-letter word - relationship. Nurturing and Growing Customer Relationships