Steven Ching has over 20 years of experience in operations management and financial oversight roles. He holds an MBA in Accounting and Finance and a BA in Economics and Psychology. Most recently, he was the District Manager for Impark, where he oversaw 23 parking facilities with $12 million in annual revenues. He is seeking a new management position with an emphasis on operations management and customer service.

1. STEVEN CHING
230 East 27 Street, Apt. 20
New York, New York 10016
(917) 622-1552
OBJECTIVE: To obtain a management position in a private sector company with emphasis on operations
management and quality customer service.
EDUCATIONAL BACKGROUND
BARUCH COLLEGE New York, New York
M.B.A Degree, ACCOUNTING and FINANCE June 1996
BROOKLYN COLLEGE Brooklyn, New York
B.A. Degree, ECONOMICS and PSYCHOLOGY June 1992
Minor: SOCIOLOGY
WORK EXPERIENCE
District Manager Impark, New York, New York
Directs P&L function for 23 parking facilities in the metropolitan New York area with revenues of over $12 million
dollars; handles all major accounts and serves as corporate liaison; evaluates business environment to identify
opportunities such as rate increases and potential challenges; oversees all hiring, training, evaluation and training of
over 150 union and non-union staff including 23 facility managers; implements and executes business plans, policies
and standard operating procedures. May 2005-October 2015
Terminal Manager TNT, Long Island City, New York
Managed P&L for the NYC terminal with revenues of over $10 million dollars; restructured and developed a more
cost-efficient delivery service of over one million packages annually; managed three assistant managers, 35 route
drivers and messengers,and 6 office staff; provided analysis,reports,and recommendations to address areas ofconcern
and potential revenue streams. November 2003-May 2005
Comptroller Sunline Express, Brooklyn, New York
Oversaw the corporate accounting division consisting ofsenior manager and six administrative staff; provided weekly,
monthly and annual financial statements and productivity reports; handled accounts payables and receivables, billing,
claims processing and administration, bank reconciliations; provided senior management with productivity studies and
analysis. March 2000-November 2003
Senior Operations Manager Brinks, Brooklyn, New York
Directed a 135-member staff; analyzed, implemented and evaluated cost reduction strategies and route efficiency;
directed P&L for borough operations; developed short-and long-termproductivity and performance standards; handled
corporate accounts; monitored performance, hiring and operational needs; provided timely reports and counselto senior
management. November 1998-March 2000
SKILLS & ABILITIES
Excellent technical, analytical, human relations, and communications skills; strong organizational management skills
and work ethic; proven ability to work independently and in teams; fluency in Cantonese; thorough working knowledge
of computer spreadsheets and word processing using multiple platforms and systems; valid NYS driver’s license;
United States citizen.
EXTRACURRICULAR ACTIVITIES
Mentor for the Asian Professional Extension-Big Brother, Big Sister Program; volunteer parent coordinator for the
Shuang Wen Academic Network Bilingual Education Program; avid golfer, basketball and baseball player.