Stephen C. Lennartz has over 7 years of experience providing IT support and computer repair services. He has strong skills in troubleshooting both hardware and software issues with Windows, Linux, and Microsoft Office applications. He is proficient in desktop and laptop configuration, installation of operating systems and software, and end user training. Lennartz has an IT certificate from St. Louis Community College and coursework in computer networking, programming, and web design from Marquette High School. His work history includes positions in retail technology repair, landscaping services, and as a manager and delivery driver for Papa John's.

1. Stephen C. Lennartz
636-399-0236 ● steve.lennartz@hotmail.com
316 Fox Briar Lane, Ballwin, MO, 63021
IT Repair & Troubleshooting ● Logistics & Operations ● Customer Service
HANDS ON IT EXPERIENCE
• 7+ years of computer troubleshooting and servicing.
• Demonstrated ability to diagnose and repair computer hardware and software issues.
• Provide technical support (phone, email, etc.).
• Analyze and troubleshoot software hardware and workstation issues.
• Identify and resolve issues pertaining to web hosting and domain registration.
• Resolve issues with email configurations and search engines.
• Experience installing operating systems, software, antivirus software and patches on multiple platforms,
including Windows and Linux.
• Provide Microsoft Office Applications support.
• Desktop and laptop builds for a variety of private clients.
o Selection and installation of appropriate O.S., software—such as MS Office.
o Antivirus and security applications.
o Multimedia editing, gaming, and communication software such as Skype.
• End user training.
IT SKILLS
● Windows Operating Systems ●Maintenance – Server/Desktop ●LAN/WAN Config and Support
●Windows Productivity Software ● System Backup and Recovery
●Desktop Troubleshooting ●Wireless/VPN support
● Networking – Server/Desktop ●Server and Desktop Builds
EDUCATION
St. Louis Community College – Meramec – South County Campus
 Awarded Certificate in Web Page Development –2011
o Created websites using HTML, Java Script, and C++.
o Deployed programs and applications using Adobe CS5.
o Published web page to Internet.
Marquette High School – Chesterfield MO–Graduated 2011
 IT Coursework:
o Computer Networking—Server setup/DNS and IP configuration.
o Computer Programming—Java, coding, and user based applications.
o Computer Programming—C++ and coding of large scale applications.
o Web Page Design—incorporating skill set above.

2. Stephen C. Lennartz resume continued …
636-399-0236 ● steve.lennartz@hotmail.com
EMPLOYMENT
 Camryn Outdoor Services – 2016 to Current.
o Owner – Landscape Specialist
o Built full client list in an aggressive period of time.
- Included corporate and homeowner accounts.
o Corporate clients included Drury Property Management, a division of Drury Hotels, a recognized
leader in creating the ultimate client experience and customer service.
 Retail Technology Group- 2015-2016.
o Tier I repair Technician.
o Diagnosed and repaired issues with Point Of Sale systems including: hardware, software, and
connectivity problems.
 Papa John’s – 2013
o Shift Manager 2014-2015
o Delivery Driver