1. Stephanie McLauchlin
10481 Butterfield Street #13
Manassas, VA 20109
703-943-6011
Stephanie.mclauchlin@gmail.com
PROFESSIONAL EXPERIENCE
Leasing Consultant MARCH 2013 – PRESENT
THE POINT AT BULL RUN MANASSAS, VIRGINIA
Takes and resolves resident complaints in an efficient manner
Projects a professional image and demeanor while exercising integrity and empowerment
Maintains a professional atmosphere within the sales center
Establishes a rapport with customers that exhibits a desire to assist them in their search for a new
apartment home, developing trust, and confidence in the relationship
Establishes and maintains relationships with vendors and residents
Event Coordinator JANUARY 2011 – PRESENT
STEPHANIE YOUNG EVENTS MANASSAS, VIRGINIA
Assisting brides with budgeting, seating charts, and vendor selection such as florist, DJ,
photographer, etc.
Serving as liaison between clients and vendors, negotiating contracts as needed
Planning and executing weddings for parties of up to 200 guests, many of them taking place
simultaneously
Creating timelines for each wedding to include instructions for each vendor, wedding party member,
and my assistants as well as rain plans for outdoor events
Consistently demonstrating effective interpersonal skills including the ability to communicate clearly
both verbally and written
Service Network Intern SEPTEMBER 2012 – FEBRUARY 2013
CARFAX CENTREVILLE, VIRGINIA
Planned activities, booth prizes, restaurants for team dinners and vendor meetings, tours and
excursions as well as informational binders for conferences and tradeshows
Compiled itemized expense reports for managers and other team members interfacing with the
finance department
Updated metrics for sales team daily
Owner’s Assistant 2005, 2010 – 2012
BOWS AND BEAUS CHANTILLY, VIRGINIA
Provided support with all day-to-day office needs undertaking a proactive approach to developing a
systematic function with all projects.
Implemented processes and procedures to achieve high-level efficiencies
Received, prioritized, and fulfilled orders ensuring that customer message specifications were
monogrammed correctly
Developed and maintained customer and business relationships through email communications
General administrative duties, including but not limited to, filing; order office supplies; arrange for
messengers, lunches, etc.
2. Service Manager 2008 - 2010
CHIPOTLE MEXICAN GRILL SPRINGFIELD, MISSOURI
Completed weekly crew schedules and inventory
Managed crew breaks, shift changes, shift meetings, and line schedules
Conducted interviews of prospective employees and assisted in training and development of all
employees
Assisted with Crew performance reviews and the resolution of performance issues
Regularly evaluated what other tasks need to be completed, and assist others with those tasks
Resolved food quality issues immediately
Resolved customer incidents and working to ensure positive customer experiences
Assisted with miscellaneous office administration duties such as: banking, cash handling policies and
responsibilities, and office paperwork
Assisted with the execution of marketing promotions
EDUCATION
Evangel University SPRINGFIELD, MISSOURI
Bachelor of Science in Business Management, Minor in Leadership Expected August 2015
LEADERSHIP EXPERIENCE
Secretary, Class Representative
EVANGEL UNIVERSITY STUDENT GOVERNMENT 2006 – 2009
Planned the 2009 annual banquet and fund raisers each semester including location scouting,
entertainment, and prizes
Executed three annual banquets during sophomore, junior and senior years
Managed annual class budget and annual banquet budget
New Student Orientation Leader and Trainer
EVANGEL UNIVERSITY 2006 – 2009
Provided training in problem-solving, team building, and personal issues for freshmen
students
Introduced new students to the college and community and aided them in developing
networking resources
Developed a new training program and implemented it with future leaders
SOFTWARE SKILLS
Excel, Access, Word, Concur Travel and Expense Software
