STEPHANIE MCINTYRE
                 5033 Cleves Street   Round Rock, TX 78681   512-291-6093   smcintyre5033@gmail.com
SUMMARY

Leadership focused project operations, change management, and program management
professional with highly adaptable business acumen seeking a transformative, challenging
opportunity with an innovative startup venture, enterprise, or B2C organization in the Austin
area. I bring 15+ years experience refining processes and milestones, communicating with
key business stakeholders, and ensuring project portfolios meet organizational goals.

      Strong leadership and communication skills, with a high attention to detail and
      demonstrated ability to get things done.
      Budget oversight and experience making changes as new projects are added or
      existing projects change.
      Adept leading project teams to maximized efficiency, communication, and collaboration.
      Contract and P&L savvy.

I pride myself in developing strong client relationships and internal teams; considered a high-
energy leader with a reputation for integrity and quality.

EDUCATION
  American International College, Springfield, MA                                           1993
      Masters in Business Administration
  Stonehill College, North Easton, MA                                                       1990
      Bachelor of Arts

RELEVANT COURSEWORK
   Project Management Certificate Program Graduate                                          2005
      University of Texas at Austin

EXPERIENCE
  Johnson Controls (JCI), Austin, TX                                            01/10 – present
  Service Operations Agent, HVAC Service
      Project resource deployment for assigned Service Operations team. Operations
      management includes effective partnership with service foremen and Chiller team
      management. My work is focused on ensuring technical service work is completed on
      time and on budget, to customer expectations. Scheduling, dispatching, and analysis &
      assessment of team performance; making adjustments as needed to ensure highest
      customer satisfaction.
  Selected Achievements:
      Member - 2nd place winning team, June 2010 WIP Competition
      Austin Branch award for most improved in Customer Satisfaction, 2011

  Bank of Bermuda HSBC, Hamilton, Bermuda                                      02/05 – 06/07
  Project Manager, Corporate Real Estate
      I oversaw high-profile construction and renovation projects while leading a team of 30+
      internal and external members through very challenging client requirements. Directed
      and oversaw budget and schedule for multiple, simultaneous projects for internal retail
clients. As a primary problem solver, I resolved coordination issues between trades,
        internal staff, and overlapping project schedules. Responsibilities included monitoring
        Health & Safety requirements and maintaining project integrity in occupied, client
        environments.

Selected Achievements:
        Successfully delivered over $9M in construction projects within budget and on schedule
        Winner of HSBC Bank of Bermuda “VP Challenge” 2005
.
    Brighton Commercial Furnishings, Sarasota, FL                              05/02 – 02/04
    Operations Manager
        Project operations for a 3 location commercial furniture venture, increasing market
        share and community visibility. With general management oversight for each location
        and 12 full time employees, I held P&L and budget responsibilities, organized and lead
        company business development, organized sponsorship events, headed HR functions
        and procurement, and handled contract negotiations with vendors and clients.
Selected Achievements:
        Slashed expenses by 10% and consistently streamlined operational functions
        Chosen for “Top 40 Under 40” Businesspeople, Gulf Coast Business Review, Sarasota,
        FL 2003

    Summerhouse Restaurant Group, Sarasota, FL                                 08/01 – 05/02
    Catering and Special Events Director
        Oversaw catering events for this 5-star, “Golden Spoon” Award-winning Summerhouse
        Group of Restaurants. Aggressively managed business development and promotion of
        the catering department, with P&L and budget oversight. Lead and developed a team of
        15-20 outstanding catering staff.
Selected Achievements:
        Increased revenue 400%

ORGANIZATIONS
        “Top 40 Under 40” Gulf Coast Business Review, Sarasota, FL 2003
        Sarasota Junior League, 2002-2004
        Girl Scout Leader, 2009 – Present
        International Facility Managers Association (IFMA)

SKILLS
    Fluency in Project Management Software Tools, Microsoft Office, QuickBooks, Database
    Research, Report and Presentation Creation, Strong Interpersonal and Composition Skills,
    Corporate Event Planning

Stephanie Mc Intyre Resume 2012

  • 1.
    STEPHANIE MCINTYRE 5033 Cleves Street Round Rock, TX 78681 512-291-6093 smcintyre5033@gmail.com SUMMARY Leadership focused project operations, change management, and program management professional with highly adaptable business acumen seeking a transformative, challenging opportunity with an innovative startup venture, enterprise, or B2C organization in the Austin area. I bring 15+ years experience refining processes and milestones, communicating with key business stakeholders, and ensuring project portfolios meet organizational goals. Strong leadership and communication skills, with a high attention to detail and demonstrated ability to get things done. Budget oversight and experience making changes as new projects are added or existing projects change. Adept leading project teams to maximized efficiency, communication, and collaboration. Contract and P&L savvy. I pride myself in developing strong client relationships and internal teams; considered a high- energy leader with a reputation for integrity and quality. EDUCATION American International College, Springfield, MA 1993 Masters in Business Administration Stonehill College, North Easton, MA 1990 Bachelor of Arts RELEVANT COURSEWORK Project Management Certificate Program Graduate 2005 University of Texas at Austin EXPERIENCE Johnson Controls (JCI), Austin, TX 01/10 – present Service Operations Agent, HVAC Service Project resource deployment for assigned Service Operations team. Operations management includes effective partnership with service foremen and Chiller team management. My work is focused on ensuring technical service work is completed on time and on budget, to customer expectations. Scheduling, dispatching, and analysis & assessment of team performance; making adjustments as needed to ensure highest customer satisfaction. Selected Achievements: Member - 2nd place winning team, June 2010 WIP Competition Austin Branch award for most improved in Customer Satisfaction, 2011 Bank of Bermuda HSBC, Hamilton, Bermuda 02/05 – 06/07 Project Manager, Corporate Real Estate I oversaw high-profile construction and renovation projects while leading a team of 30+ internal and external members through very challenging client requirements. Directed and oversaw budget and schedule for multiple, simultaneous projects for internal retail
  • 2.
    clients. As aprimary problem solver, I resolved coordination issues between trades, internal staff, and overlapping project schedules. Responsibilities included monitoring Health & Safety requirements and maintaining project integrity in occupied, client environments. Selected Achievements: Successfully delivered over $9M in construction projects within budget and on schedule Winner of HSBC Bank of Bermuda “VP Challenge” 2005 . Brighton Commercial Furnishings, Sarasota, FL 05/02 – 02/04 Operations Manager Project operations for a 3 location commercial furniture venture, increasing market share and community visibility. With general management oversight for each location and 12 full time employees, I held P&L and budget responsibilities, organized and lead company business development, organized sponsorship events, headed HR functions and procurement, and handled contract negotiations with vendors and clients. Selected Achievements: Slashed expenses by 10% and consistently streamlined operational functions Chosen for “Top 40 Under 40” Businesspeople, Gulf Coast Business Review, Sarasota, FL 2003 Summerhouse Restaurant Group, Sarasota, FL 08/01 – 05/02 Catering and Special Events Director Oversaw catering events for this 5-star, “Golden Spoon” Award-winning Summerhouse Group of Restaurants. Aggressively managed business development and promotion of the catering department, with P&L and budget oversight. Lead and developed a team of 15-20 outstanding catering staff. Selected Achievements: Increased revenue 400% ORGANIZATIONS “Top 40 Under 40” Gulf Coast Business Review, Sarasota, FL 2003 Sarasota Junior League, 2002-2004 Girl Scout Leader, 2009 – Present International Facility Managers Association (IFMA) SKILLS Fluency in Project Management Software Tools, Microsoft Office, QuickBooks, Database Research, Report and Presentation Creation, Strong Interpersonal and Composition Skills, Corporate Event Planning