SlideShare a Scribd company logo
Bus 305
Suzanne Souva, Ricardo Contreras, Kristina
Saich, Albert Brown, Annette Ortiz,Josh Kern
Agenda
● Company Introduction
● Mission Statement
● Company Strategy
● Company Timeline
● Market Growth
● Strengths/Weaknesses
● Opportunities/Threats
● Conclusion
Company Introduction
● Founded in 1971
o Jerry Baldwin
o Zer Siegl
o Gordon Bowker
● First store was located in Seattle's Pike Place
Market
● Headquarters based in Seattle, Washington
● Largest coffeehouse company in the world
o 17,651 stores in 60 countries
Starbucks Map
Mission Statement
● "Our mission is to inspire and nurture the
human spirit- one person, one cup, and one
neighborhood at a time."
Video Clip
Company Timeline
1971- First store opens in Seattle
1983- Italian influence
1988- Offers benefits to full and part time employees
1994- Opens first drive-thru location
2006- Launches the first paper beverage cup
Company Strategy
● International Expansion
● Innovative Approaches
● Scenario Building
● Evolution Fresh
Goal Characteristics
Specific and measurable
Define time period
Cover key result areas
Challenging but realistic
Linked to rewards
Market Growth
● 6/26/92 open @ $17/share
● End of day @ $21/share
Growth
Employee Benefits
Vs.
Company Weaknesses
● Expensive cup of coffee.
● Over 3/4 of stores in U.S.A.
● Being too innovative
Opportunities
● Expansion into retail operations
● New products
● Rewards Card
Company Threats
● Increased Competition
● Consumer Trends
Conclusion
● Fosters customer-focused culture
● Provides good employee benefits
● Strong global following
● Continued expansion
References
● http://online.wsj.com/article/BT-CO-
20121205-
707654.html?mod=WSJ_Retailing_middle
Headlines
● http://www.princeton.edu/~ina/infographic
s/starbucks.html
● http://www.rappler.com/business/1413-
why-starbucks-chose-to-expand-in-
philippines

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starbucks.pptx