The document provides a summary of the author's shopping experiences at various stores. It discusses the layouts of Macy's and Ikea being maze-like to keep customers interested. It also discusses experiences at Bed Bath & Beyond, a laundromat, Baked by Melissa, and a bag store. The author notes issues with lack of seating and cupcake options at Baked by Melissa and feeling watched at the bag store. Recommendations are provided for improvements to the shopping experiences.

1. Shop Till You Drop
LaTashaGrunden
Crash Course on Creativity

2. The List
• Macy’s
• Ikea
• Bed Bath and Beyond
• Laundromat
• Baked by Melissa
• Bag Man

3. I’m No Dummy
Stores get you lost on purpose
Maze like layouts

4. Get You Hooked
• Cute products keep me interested

5. Baked by Melissa
• This was a walk through cupcake place.
• There was NO WHERE to eat your cupcakes
• No option for bigger cupcakes-they were all mini

6. Baked by Melissa
• Small and Convenient
• Made me feel like I wasn’t wanted though-Get in get
out
• “Fast Food” cupcakes

7. Well Lookie There
• Interesting insights I
found was the escalator
for the shopping carts
at Bed Bath and Beyond
• The Laundromat had
these handy cards to
load your money on-
bye bye quarters!

8. Not happy
• Macy’s- the only
thing that was cool
was the old
escalators that they
still had
• No one asked if I
needed help

9. Not Happy
• Actually no one
talked to me at all
• I went up ALL 8
floors!!
• The only way to go
up a floor was to go
through the one
you were on

10. Not Happy
• The Bag Man did have GREAT deals but
EVERYONE in there kept asking me if I needed
help and were way too pushy
• They watched me like a hawk like I was going
to steal something
• I just wanted to leave. Wasn’t worth hunting
for deals

11. What would I change?
• Baked by Melissa needs at least stand up
tables-no chairs needed. What if its raining…
I’d have a soggy cupcake
• Macy’s- layout is too spread out so getting
help isnt at your hand
• Bag Man- Stop hounding the customers and
organize a little better

12. You get an A+
• Open door or have the door be opened by
doorman
• Tall open ceilings
• Organized and clean shopping
• Friendly helpful employees
• Make a place feel like “home”