This document discusses project stakeholders, their responsibilities, and the importance of communication. It defines stakeholders as individuals and organizations actively involved in or affected by a project. Project managers must keep all stakeholders informed, involved and motivated. There are internal stakeholders like team members and managers, and external stakeholders like customers and suppliers. The document states that poor communication is a major risk for projects, costing companies $135 million for every $1 billion spent. It lists reasons for communication failures like inadequate planning and lack of transparency. Finally, it outlines the key steps in project communication management.