Staff ideas / Syniadau staff
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This free webinar discussed engaging staff through ideas schemes, sharing helpful advice, lessons learnt and approaches. Fe wnaeth y weminar rhad ac am ddim hon trafod ymgysylltu â staff drwy gynlluniau syniadau, a rhannu cyngor defnyddiol am ddulliau gwahanol a’r gwersi a ddysgwyd.
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Staff ideas / Syniadau staff
- 1. Staff Ideas Shared Learning Webinar Gweminar Dysgu a Rennir ar Syniadau Staff
- 2. If you are having trouble with sound, please check the volume on your laptop is turned up (see picture >>) If you still cannot hear us, please email sharedlearningevent@wao.gov.uk or call Bethan on 07891 050075
- 3. Website www.wao.gov.uk/goodpractice Twitter @GoodPracticeWAO #WAOideas Blog goodpracticeexchange.wordpress.com Vimeo vimeo.com/walesauditoffice Pinterest pinterest.com/goodpracticewao Email good.practice@wao.gov.uk Storify storify.com/GoodPracticeWAO Sharing information Rhannu gwybodaeth
- 4. Chris Bolton Good Practice Exchange Manager, Wales Audit Office Rheolwr y Gyfnewidfa Arfer Da, Swyddfa Archwilio Cymru 029 2032 0662 chris.bolton@wao.gov.uk @whatsthepont http://whatsthepont.com/ Introductions Cyflwyniadau
- 5. Zufi Yousaf Operations Manager, ideasUK Rheolwr Gweithrediadau, ideasUK Introductions Cyflwyniadau 029 20320662 zufi@ideasuk.com http://blog.ideasuk.com/
- 6. Steff Griffiths All Wales Continuous Improvement Community Cymuned Gwelliant Parhaus Cymru Gyfan 01639 686284 s.l.griffiths@npt.gov.uk Introductions Cyflwyniadau
- 7. Stuart Laws Ministry of Defence Y Weinyddiaeth Amddiffyn 020 72184950 Stuart.laws368@mod.uk Introductions Cyflwyniadau
- 8. Why is it important to gather ideas from your staff? Pam mae’n bwysig i gasglu syniadau eich staff?
- 9. Chris Bolton Good Practice Exchange Manager, Wales Audit Office Rheolwr y Gyfnewidfa Arfer Da, Swyddfa Archwilio Cymru • “Many hands make light work” • There is often more that one ‘best answer • Gellir ysgafnhau’r baich drwy ei rannu • Yn aml, mae mwy nag un ateb cywir Why is it important to gather ideas from your staff? Pam mae’n bwysig i gasglu syniadau eich staff?
- 10. • To help improve the productivity and efficiency within your organisation • Who knows more about your organisation than your own staff (front-line and back-house) • I helpu i wella cynhyrchiant ac effeithlonrwydd o fewn eich sefydliad • Does neb yn gwybod mwy am eich sefydliad nag eich staff eich hun (rheng flaen a chynorthwyol) Zufi Yousaf Operations Manager, ideasUK Rheolwr Gweithrediadau, ideasUK Why is it important to gather ideas from your staff? Pam mae’n bwysig i gasglu syniadau eich staff?
- 11. Steff Griffiths All Wales Continuous Improvement Community Cymuned Gwelliant Parhaus Cymru Gyfan Why is it important to gather ideas from your staff? Pam mae’n bwysig i gasglu syniadau eich staff? • Staff are best placed to know what changes need to be done – they are at the ‘coal-face’ of the service • Staff will own the change if it has been generated by them • Mae staff yn y sefyllfa orau i wybod pa newidiadau sydd angen gwneud - nhw yw ‘rheng flaen' y gwasanaeth • Os mai staff sy’n creu’r newid, byddan nhw’n berchen ar y newid
- 12. Stuart Laws Ministry of Defence Y Weinyddiaeth Amddiffyn • Engagement – Where employees are listened to and valued for their ideas, their engagement with the employer increases • Ymgysylltu – Bydd gweithwyr yn ymgysylltu’n well â’u cyflogwyr os bydd eu llais yn cael ei glywed a’u syniadau’n cael eu gwerthfawrogi Why is it important to gather ideas from your staff? Pam mae’n bwysig i gasglu syniadau eich staff?
- 13. What methods do you use? Pa ddulliau ydych chi'n defnyddio?
- 14. What methods do you use? Pa ddulliau ydych chi'n defnyddio? Chris Bolton Good Practice Exchange Manager, Wales Audit Office Rheolwr y Gyfnewidfa Arfer Da, Swyddfa Archwilio Cymru • Tried many, would prefer ‘action workshops’ • Currently testing ‘social media’ - Yammer • Wedi rhoi cynnig ar lawer, ond byddai’n well gen i ‘weithdai gweithredu’ • Yn arbrofi â chyfryngau cymdeithasol ar hyn o bryd - Yammer
- 15. • This really depends on the need of your organisation • An online idea scheme and database, which can all be run in-house • Mae hyn yn dibynnu ar beth sydd angen ar eich mudiad • Cynllun syniadau a basdata ar-lein, sy’n gallu cael ei redeg yn fewnol Zufi Yousaf Operations Manager, ideasUK Rheolwr Gweithrediadau, ideasUK What methods do you use? Pa ddulliau ydych chi'n defnyddio?
- 16. Steff Griffiths All Wales Continuous Improvement Community Cymuned Gwelliant Parhaus Cymru Gyfan What methods do you use? Pa ddulliau ydych chi'n defnyddio? • Variety of ways from basic suggestion boxes to more structured change interventions • What ever the method, it is essential to have buy in from the top of the organisation • Ffyrdd amrywiol, o flychau awgrymiadau sylfaenol i ymyriadau newid mwy strwythuredig • Beth bynnag yw'r dull, rhaid cael cefnogaeth o frig y sefydliad
- 17. Stuart Laws Ministry of Defence Y Weinyddiaeth Amddiffyn • There isn’t a silver bullet, it differs from organisation to to organisation. • For the Ministry of Defence I’ve developed an Ideas Management Strategy, which combines a number of key supporting and enabling activities to drive improvement. • Does dim un ffordd gywir, mae’n amrywio o sefydliad i sefydliad. • Dwi wedi datblygu Strategaeth Reoli Syniadau i’r Weinyddiaeth Amddiffyn, sy’n cyfuno nifer o weithgareddau allweddol i gefnogi a galluogi’r broses o hybu gwelliant. What methods do you use? Pa ddulliau ydych chi'n defnyddio?
- 18. What benefits do you get? Pa fuddion ydych chi'n cael?
- 19. What benefits do you get? Pa fuddion ydych chi'n cael? Chris Bolton Good Practice Exchange Manager, Wales Audit Office Rheolwr y Gyfnewidfa Arfer Da, Swyddfa Archwilio Cymru • Different points of view and experiences • Staff feel engaged and part of the solution • Safbwyntiau a phrofiadau gwahanol • Staff yn teimlo’n rhan o’r datrysiad ac wedi’u hymgysylltu
- 20. • Return On Investment is dependant on what investment / energy you put in to your scheme • Financial savings, improved customer / employee experience and more productivity / efficiency • Enillion ar Fuddsoddiad yn dibynnu ar ba fuddsoddiad / egni sy’n cael ei roi i’ch cynllun • Arbedion ariannol, profiad gwell i gwsmeriaid / gweithwyr a mwy o gynhyrchiant / effeithlonrwydd Zufi Yousaf Operations Manager, ideasUK Rheolwr Gweithrediadau, ideasUK What benefits do you get? Pa fuddion ydych chi'n cael?
- 21. Steff Griffiths All Wales Continuous Improvement Community Cymuned Gwelliant Parhaus Cymru Gyfan What benefits do you get? Pa fuddion ydych chi'n cael? • ‘-ility’:- Sustainability, Responsibility, Accountability, Acceptability, Adaptability • Employee growth and increased morale • Cynaladwyedd, Cyfrifoldeb, Atebolrwydd, Derbynioldeb, Hyblygrwydd • Gwelliant personol staff a gwell morâl
- 22. Stuart Laws Ministry of Defence Y Weinyddiaeth Amddiffyn • Implementing staff ideas result in small to medium level changes & reduce (and possibly remove) the need to a formal change programme. • Return on Investment, In 2014-15 the MoD realised £6M in cashable savings & £35.5M in efficiency savings from our ideas scheme. • Mae gweithredu syniadau staff yn golygu newid ar lefel bach/canolig a lleihau (neu ddiddymu, o bosib) yr angen am raglen newid ffurfiol. • Enillion ar Fuddsoddiad, yn 2014-15 fe wnaeth y Weinyddiaeth Amddiffyn sicrhau £6M mewn arbedion arian parod a £35.5M mewn arbedion effeithlonrwydd, gyda’n rhaglen syniadau. What benefits do you get? Pa fuddion ydych chi'n cael?
- 23. What advice would you give to anyone thinking about gathering staff ideas? Pa gyngor fyddech chi'n rhoi i rywun sy'n meddwl am gasglu syniadau staff?
- 24. What advice would you give to anyone thinking about gathering staff ideas? Pa gyngor fyddech chi'n rhoi i rywun sy'n meddwl am gasglu syniadau staff? Chris Bolton Good Practice Exchange Manager, Wales Audit Office Rheolwr y Gyfnewidfa Arfer Da, Swyddfa Archwilio Cymru • Look for small wins, they fuel the engine • Build upon what works, stop what doesn’t • Chwiliwch am gyfleoedd i gyflawni’n gyflym, dyma sy’n rhoi hwb i’r broses • Adeiladwch ar yr hyn sy’n gweithio, a stopio’r hyn sydd ddim yn gweithio
- 25. • Do the right research to establish the right needs for your organisation • Have the right processes in place and most importantly, the right buy-in from the organisation • Gwnewch yr ymchwil cywir er mwyn ffeindio’r anghenion cywir ar gyfer eich sefydliad • Rhaid cael y prosesau cywir ac yn bwysicaf oll, bod eich sefydliad yn prynu i mewn yn y modd iawn Zufi Yousaf Operations Manager, ideasUK Rheolwr Gweithrediadau, ideasUK What advice would you give to anyone thinking about gathering staff ideas? Pa gyngor fyddech chi'n rhoi i rywun sy'n meddwl am gasglu syniadau staff?
- 26. Steff Griffiths All Wales Continuous Improvement Community Cymuned Gwelliant Parhaus Cymru Gyfan What advice would you give to anyone thinking about gathering staff ideas? Pa gyngor fyddech chi'n rhoi i rywun sy'n meddwl am gasglu syniadau staff? • Just Do It! • Do something with the ideas • Gwnewch e! • Gwnewch rywbeth gyda’r syniadau
- 27. Stuart Laws Ministry of Defence Y Weinyddiaeth Amddiffyn • Work with the existing culture, keep it simple, don’t just rely on an IT Solution • Manage expectations from the start • Gweithiwch gyda’r diwylliant sy’n bodoli eisoes, cadwch o’n syml, a pheidiwch dibynnu ar TG • Mae angen rheoli disgwyliadau o’r cychwyn What advice would you give to anyone thinking about gathering staff ideas? Pa gyngor fyddech chi'n rhoi i rywun sy'n meddwl am gasglu syniadau staff?
- 29. Website www.wao.gov.uk/goodpractice Twitter @GoodPracticeWAO #WAOideas Blog goodpracticeexchange.wordpress.com Vimeo vimeo.com/walesauditoffice Pinterest pinterest.com/goodpracticewao Email good.practice@wao.gov.uk Storify storify.com/GoodPracticeWAO Thank you / Diolch