This document is a resume for Stacy M. Robinson. She has over 20 years of experience interacting with clients and salespeople. She is currently pursuing a Master's degree in Information Technology with a 3.9 GPA from Colorado Technical University, having previously earned a Bachelor's degree in IT from the same institution with a 3.7 GPA. Her work experience includes an IT internship maintaining office equipment and troubleshooting software and hardware issues, as well as various administrative and food service coordinator roles utilizing skills like database management, computer troubleshooting, and account reconciliation.
1. STACY M. ROBINSON
364 RamblingRidge Ct 443-623-6115
Pasadena,MD 21122 s_robinson325@yahoo.com
KEY QUALIFICATIONS
20 plus years of experience in professionally interactingwith new and current clients as well as sales people
Strong desirefor a Career in IT
Proficientin prioritizingand managingmultipleresponsibilities in a time sensitivesetting
Proficientin MicrosoftOffice
Effectively ableto communicate with clients faceto face, over the phone, or via email
Knowledge of SQL and JAVA
EDUCATION
Master of Science in Information Technology Anticipated January 2017
Colorado Technical University, Colorado Springs,CO
Current GPA: 3.90/4.0
Bachelor of Science in Information Technology August 2015
Colorado Technical University, Colorado Springs,CO
GPA: 3.7/4.0
Relevant Coursework:
Fundamentals of DatabaseSystems- learned basicsof SQL
Introduction to Programming- worked on creatingprograms usingJAVA
Fundamentals of Networking- basicsof creation and setup of network infrastructure
Information Technology Architectures- studied all the different setups availableto set up networks and offices
Microcomputer Operations July 1996
Fleet Business School, Annapolis,MD
GPA: 4.0/4.0
National Honor Society
Total Quality management
Computerized and Manual Accounting
WORK EXPERIENCE
IT Intern August 2015 - Present
American Pest, Fulton, MD
Maintain and repair officeequipment includingprinters,and hand held devices
AssistITmanager with troubleshooting equipment and software
Food Service Coordinator March 1994 – August 2015
Crofton Care & Rehab Center, Crofton, MD
Earned employee of the month award for hard work and dedication to residents
Compiled and maintain residentmeal preference databaseusingMenu Mizar
Create and publish all dietary memos on MicrosoftWord
Assistco-workers with programtroubleshooting
Compile and report billinginformation for residentmonthly billingstatement
Aide co-workers when and where needed in computer related troubleshooting
Administrative Assistant July 1997-June 2000
US Foodservice, Severn, MD
Performed all aspects of clerical administration for the credit department
Trained in accounts receivables,driver check-in,and data entry of inventory, and postingand reconcilingdaily account
balances to assistin other departments when needed
Contributed to an increasein money collected from pastdue accounts by learningthe credit and collection process and
earningaccounts to be responsiblefor.
Earned employee of the month honors for willingnessto go the extra mile and cross train in several departments to
increaseproductivity when departments are behind or short staffed.
Created and maintained all new accounts that had to be processed in company databases