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Employee Performance Management
Dashboard Implementation Advisory
By
Sebin K Xavier, ISO 27001 LA, CEH
Principal Business Management Advisor
SR Business Services
IT Oriented Business Advisory Services
Jul-2015
PEOPLE PERFORMANCE
Boosting and Managing
www.srbusinessservices.com
2
We will guide
to create
Individual
performance
dashboards
correlated to
Team wise &
Departmental &
Organizational
Objective.
We will guide to define, design, implement
Measurement systems; Measurements and
Metrics that is relevant to Business/Organization
You are Unique; Compete with You
Evolution
A formal definition of performance management:
“A scientifically based, data-oriented management system”.
It consists of three primary elements
Dr. Aubrey Daniels, 1970s
Behaviour + Results = Performance
Measurement Feedback Positive reinforcement
People
Performance
What to Measure? How to Measure?
Process
Performance
Develop Performance Measurement
Management Dashboard
 Mapping Objectives with Multiple
Parameters
 Ideally dynamic and involving
 Critical to success factors as
components
Business DashBoard
Mapping
Organizational
Objective Verses
Performance
Dashboard
Performance Appraisal vs Performance Management
If an employee
improves 1% per day,
then his/her
performance will be
6 time to 10 times
end of the year
Managing Performance
Average Employee
Performance Per Year
Boosted to 50 to 100%
consistently for
consecutive years
A Quick Look at Balanced Score Card
Stages of Implementation
www.srbusinessservices.com
11
Stages of Implementation
Performance
Management
(4 to 6 months)
1st
2nd
3rd
Nth
Macro Strategy
(1 - 2 Months)
Confidence
Building
(Next 3 months)
Dashboard
Management
(6 to 12 Months)
www.srbusinessservices.com
Innovation
Management
(After 12 Months)
12
ENGAGEMENT DIRECTOR
Background Of
www.srbusinessservices.com
13
Background – Sebin K Xavier
 More than 20 years of experience in IT and
Business Solutions and more than 10 years in the
leadership role.
 Around 5 years served as Global Chief Operating
Officer of New Jersey based IT Company with more
than 300 employees
 Experience in building companies, sales team,
delivery team, ops team, business development,
account management, solution architecting and
competency building, quality assurance, Portfolio-
Program-Project management and IT infrastructure
management
 Expertise in building high performance business
systems
 Has extensive experience across diverse industries
 IT, Pharmaceutical, Healthcare, Hospitality, Education,
Manufacturing, Telecommunications, Financial
Services, Insurance, Reality, Logistics, Retail, etc.
www.srbusinessservices.com
14
www.srbusinessservices.com
Background – Sebin K Xavier
 Worked for Fortune 500 companies like
 KPMG, Citi Group, GM, AXA Financials, AIG
 Johnson & Johnson, Duke University Hospital, Jackson
Memorial University Hospital, Texas Methodist Hospital, LG
and Neiman Marcus
 Good understanding of standards like ISO, SEI-
CMMI, Six Sigma, PMBoK, ITIL, CoBIT, ValIT, Lean
etc..
 Certifications
 Six Sigma Black Belt
 ISO 9001 Lead Auditor (Quality Management System)
 ISO 27001 Lead Auditor (Information Security
Management System)
 CEH (Certified Ethical Hacker)
 Qualification
 MCA (Master of Computer Application)
 MS - Psychotherapy & Counseling
15
Sebin K Xavier
Six Sigma Black Belt, ISO 9001 LA, ISO 27001 LA, CEH
Principal Business Management Advisor
SR Business Services
IT Oriented Business Advisory Services
www.srbusinessservices.com

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SRBS-EmployeePerformanceMgmt-DashBoard-2015-01-02

  • 1. Employee Performance Management Dashboard Implementation Advisory By Sebin K Xavier, ISO 27001 LA, CEH Principal Business Management Advisor SR Business Services IT Oriented Business Advisory Services Jul-2015
  • 2. PEOPLE PERFORMANCE Boosting and Managing www.srbusinessservices.com 2
  • 3. We will guide to create Individual performance dashboards correlated to Team wise & Departmental & Organizational Objective. We will guide to define, design, implement Measurement systems; Measurements and Metrics that is relevant to Business/Organization You are Unique; Compete with You
  • 4. Evolution A formal definition of performance management: “A scientifically based, data-oriented management system”. It consists of three primary elements Dr. Aubrey Daniels, 1970s Behaviour + Results = Performance Measurement Feedback Positive reinforcement
  • 5. People Performance What to Measure? How to Measure? Process Performance Develop Performance Measurement Management Dashboard  Mapping Objectives with Multiple Parameters  Ideally dynamic and involving  Critical to success factors as components
  • 7. Performance Appraisal vs Performance Management If an employee improves 1% per day, then his/her performance will be 6 time to 10 times end of the year
  • 8. Managing Performance Average Employee Performance Per Year Boosted to 50 to 100% consistently for consecutive years
  • 9. A Quick Look at Balanced Score Card
  • 10.
  • 12. Stages of Implementation Performance Management (4 to 6 months) 1st 2nd 3rd Nth Macro Strategy (1 - 2 Months) Confidence Building (Next 3 months) Dashboard Management (6 to 12 Months) www.srbusinessservices.com Innovation Management (After 12 Months) 12
  • 14. Background – Sebin K Xavier  More than 20 years of experience in IT and Business Solutions and more than 10 years in the leadership role.  Around 5 years served as Global Chief Operating Officer of New Jersey based IT Company with more than 300 employees  Experience in building companies, sales team, delivery team, ops team, business development, account management, solution architecting and competency building, quality assurance, Portfolio- Program-Project management and IT infrastructure management  Expertise in building high performance business systems  Has extensive experience across diverse industries  IT, Pharmaceutical, Healthcare, Hospitality, Education, Manufacturing, Telecommunications, Financial Services, Insurance, Reality, Logistics, Retail, etc. www.srbusinessservices.com 14
  • 15. www.srbusinessservices.com Background – Sebin K Xavier  Worked for Fortune 500 companies like  KPMG, Citi Group, GM, AXA Financials, AIG  Johnson & Johnson, Duke University Hospital, Jackson Memorial University Hospital, Texas Methodist Hospital, LG and Neiman Marcus  Good understanding of standards like ISO, SEI- CMMI, Six Sigma, PMBoK, ITIL, CoBIT, ValIT, Lean etc..  Certifications  Six Sigma Black Belt  ISO 9001 Lead Auditor (Quality Management System)  ISO 27001 Lead Auditor (Information Security Management System)  CEH (Certified Ethical Hacker)  Qualification  MCA (Master of Computer Application)  MS - Psychotherapy & Counseling 15
  • 16. Sebin K Xavier Six Sigma Black Belt, ISO 9001 LA, ISO 27001 LA, CEH Principal Business Management Advisor SR Business Services IT Oriented Business Advisory Services www.srbusinessservices.com