The document appears to be a presentation from David Phillips of Faster Glass Consulting on identifying opportunities for innovation. Some of the key points discussed in the presentation include looking for things that are not usually seen, questioning assumptions, seeking diverse perspectives beyond usual sources, and reflecting on how to redefine one's business. The presentation provides tips and examples on how to approach problems differently to enable new innovative solutions.

1. Spo$ng
Opportuni-es
Hidden
in
Plain
Sight
The
Financial
Execu.ves
Networking
Group
(Charlo<e)
December
8th,
2014

2. 2
©
2014
Faster
Glass
Consul.ng
LLC

3. Barriers
to
innova-on
Fear
Frames
Focus
on
Efficiency
3
©
2014
Faster
Glass
Consul.ng
LLC

4. Barriers
to
innova-on
Fear
Frames
Focus
on
Efficiency
4
©
2014
Faster
Glass
Consul.ng
LLC

5. 5
©
2014
Faster
Glass
Consul.ng
LLC

6. 1
How
we
see
the
world
6
©
2014
Faster
Glass
Consul.ng
LLC

7. Click
bu<on
to
view
video
on
YouTube
7
©
2014
Faster
Glass
Consul.ng
LLC

8. It’s
easy
to
miss
something
you’re
not
looking
for.
8
©
2014
Faster
Glass
Consul.ng
LLC

9. 9
©
2014
Faster
Glass
Consul.ng
LLC

10. 10
©
2014
Faster
Glass
Consul.ng
LLC

11. Click
bu<on
to
view
video
on
YouTube
11
©
2014
Faster
Glass
Consul.ng
LLC

12. It’s
easy
to
miss
something
you’re
not
looking
for.
12
©
2014
Faster
Glass
Consul.ng
LLC

13. Human-­‐Centered
Design
Source:
Stanford
d.school
13
©
2014
Faster
Glass
Consul.ng
LLC

14. 14
©
2014
Faster
Glass
Consul.ng
LLC

15. Click
bu<on
to
view
video
on
YouTube
15
©
2014
Faster
Glass
Consul.ng
LLC

16. It’s
easy
to
miss
something
you’re
not
looking
for.
16
©
2014
Faster
Glass
Consul.ng
LLC

17. 2
How
we
see
ourselves
17
©
2014
Faster
Glass
Consul.ng
LLC

18. Tom
Hussey
Photography
18
©
2014
Faster
Glass
Consul.ng
LLC

19. What
business
are
you
REALLY
in?
19
©
2014
Faster
Glass
Consul.ng
LLC

20. 20
©
2014
Faster
Glass
Consul.ng
LLC

21. 21
©
2014
Faster
Glass
Consul.ng
LLC

22. 1. When it absolutely, positively has to be there overnight.
2. It’s not just a package, it’s your business.
3. Be absolutely sure.
4. This is a job for FedEx.
5. Don’t worry, there’s a FedEx for that.
6. Relax, it’s FedEx.
7. The world on time.
22
©
2014
Faster
Glass
Consul.ng
LLC

23. What
business
are
YOU
really
in?
23
©
2014
Faster
Glass
Consul.ng
LLC

24. 3
Experience
can
be
limi.ng
24
©
2014
Faster
Glass
Consul.ng
LLC

25. 25
©
2014
Faster
Glass
Consul.ng
LLC

26. Experience
can
be
limi.ng
26
©
2014
Faster
Glass
Consul.ng
LLC

27. Click
bu<on
to
view
video
on
YouTube
27
©
2014
Faster
Glass
Consul.ng
LLC

28. 4
Illusions
of
knowledge
28
©
2014
Faster
Glass
Consul.ng
LLC

29. “The
greatest
enemy
of
knowledge
is
not
ignorance,
it
is
the
illusion
of
knowledge.”
Daniel
Boors5n
29
©
2014
Faster
Glass
Consul.ng
LLC

30. Driving
Habits
at
Suburban
T-­‐Intersec-on
#
Vehicle
Doors
Color
Stop
Gender
Age
1
Sports
Coupe
2
Silver
No
Female
30-­‐34
2
SUV
(Large)
4
Red
Yes
Female
40-­‐44
3
Family
Sedan
4
Black
No
Male
45-­‐49
4
Family
Sedan
4
Silver
No
Female
35-­‐39
5
Minivan
4
Red
No
Male
35-­‐39
6
Prius
4
Silver
No
?
?
7
SUV
(Small)
4
Red
Yes
Female
40-­‐44
8
SUV
(Small)
4
Black
No
Male
20-­‐24
9
Sports
Coupe
2
Silver
No
Female
20-­‐24
10
Sport
Sedan
2
Blue
Yes
Male
55-­‐59
30
©
2014
Faster
Glass
Consul.ng
LLC

31. Click
bu<on
to
view
video
on
YouTube
31
©
2014
Faster
Glass
Consul.ng
LLC

32. So
what
should
we
do
differently?
32
©
2014
Faster
Glass
Consul.ng
LLC

33. What
should
we
do
differently?
1. Look
for
what
you’re
not
seeing.
33
©
2014
Faster
Glass
Consul.ng
LLC

34. What
should
we
do
differently?
1. Look
for
what
you’re
not
seeing.
2. Reflect
on
what
business
you’re
really
in.
34
©
2014
Faster
Glass
Consul.ng
LLC

35. 35
©
2014
Faster
Glass
Consul.ng
LLC

36. What
should
we
do
differently?
1. Look
for
what
you’re
not
seeing.
2. Reflect
on
what
business
you’re
really
in.
3. Iden.fy
and
ques.on
assump.ons.
36
©
2014
Faster
Glass
Consul.ng
LLC

37. 37
©
2014
Faster
Glass
Consul.ng
LLC

38. 38
©
2014
Faster
Glass
Consul.ng
LLC

39. 39
©
2014
Faster
Glass
Consul.ng
LLC

40. What
should
we
do
differently?
1. Look
for
what
you’re
not
seeing.
2. Reflect
on
what
business
you’re
really
in.
3. Iden.fy
and
ques.on
assump.ons.
4.
Seek
out
“zero-­‐gravity
thinkers.”
(Go
beyond
the
Usual
Suspects.)
40
©
2014
Faster
Glass
Consul.ng
LLC

41. Diversity
of
thought
41
©
2014
Faster
Glass
Consul.ng
LLC

42. What
should
we
do
differently?
1. Look
for
what
you’re
not
seeing.
2. Reflect
on
what
business
you’re
really
in.
3. Iden.fy
and
ques.on
assump.ons.
4.
Seek
out
“zero-­‐gravity
thinkers.”
(Go
beyond
the
Usual
Suspects.)
5. Become
a
dot
collector.
42
©
2014
Faster
Glass
Consul.ng
LLC

43. 43
©
2014
Faster
Glass
Consul.ng
LLC

44. Knowledge
doesn’t
change
behavior.
44
©
2014
Faster
Glass
Consul.ng
LLC

45. “It
is
not
necessary
to
change.
Survival
is
not
mandatory.”
W.
Edwards
Deming
45
©
2014
Faster
Glass
Consul.ng
LLC

46. Who
do
I
contact
for
more
informa-on?
David
Phillips
Innova.on
Provocateur
Office
/
Mobile
704-­‐904-­‐0499
david.phillips@fasterglass.com
www.fasterglass.com
LinkedIn
Profile
46
©
2014
Faster
Glass
Consul.ng
LLC

47. Clients
/
Tes-monials
“David
is
a
deep
expert
in
the
idea.on
process.
He
is
constantly
scanning
the
business
landscape
to
integrate
new
insights
and
concepts
into
his
methodologies.
He
is
also
a
tremendous
facilitator
and
ac.vely
engages
other
in
process.”
Michael
Arena
General
Motors
Head
of
Organiza-onal
Capability
“David
is
one
of
the
best
facilitators
of
collabora.ve
innova.on-­‐related
workshops
that
I
have
had
the
pleasure
of
working
with
both
as
a
co-­‐
producer
as
well
as
a
par.cipant.
He
has
the
skills
to
enable
others
to
approach
their
business
challenges
from
insighkul
new
perspec.ves
to
drive
posi.ve
change
and
innova.on.”
Jeff
Grant
InVue
Security
Products
Director
of
Product
Innova-on
David
lived
up
to
his
billing
as
a
"provocateur"
by
challenging
us
to
think
differently.
He
invited
us
to
consider
what
we
would
do
differently
and
shared
stories
of
what
other
nonprofit
organiza.ons
were
doing
differently
to
enhance
the
experience
of
their
board
members.
Chris
McLeod
Giving
Ma[ers
Inc
President
“David
is
an
expert
facilitator,
and
does
an
incredible
job
of
inspiring
crea.vity
and
promo.ng
innova.on
across
all
levels
of
an
organiza.on.
One
of
David's
dis.nguishing
quali.es
as
a
business
leader
is
his
ability
to
engage
the
heads
and
hearts
of
a
diverse
audience
of
stakeholders.”
Felix
Mon
Bank
of
America
Cash
Strategy
&
Innova-on
Execu-ve
47
©
2014
Faster
Glass
Consul.ng
LLC