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The Connected Leader
Improving Results
Through Conversation
2
3 © Copyright 2005-2013 Fierce, Inc. All rights reserved.
Business is...
3
4 © Copyright 2005-2013 Fierce, Inc. All rights reserved.4
Transformational Idea 1
Our careers, our companies,
our relationships, and our very lives
succeed or fail gradually, then suddenly,
one conversation at a time.
1
5 © Copyright 2005-2013 Fierce, Inc. All rights reserved.
Definition of a Fierce Conversation
5
A Fierce Conversation is one in which
we come out from behind ourselves,
into the conversation, and make it real.
6 © Copyright 2005-2013 Fierce, Inc. All rights reserved.6
The 4 Objectives
1 Interrogate Reality
2 Provoke Learning
3 Tackle Tough Challenges
4 Enrich Relationships
7 © Copyright 2005-2013 Fierce, Inc. All rights reserved.7
Transformational Idea 1
Where do you need to do a better job in
tracking “gradually” to avoid a negative
or hasten a positive “suddenly”?
?
8 © Copyright 2005-2012 Fierce, Inc. All rights reserved.8
The conversation is the relationship.2
Transformational Idea 2
9 © Copyright 2005-2012 Fierce, Inc. All rights reserved.9
The relationships are the culture.2
Transformational Idea 2
10 © Copyright 2005-2013 Fierce, Inc. All rights reserved.10
Transformational Idea 2
The conversation is the relationship.
So what do you need to start doing,
stop doing, and continue doing to
improve, repair, or enhance the
relationships integral to your success?
?
11 © Copyright 2005-2013 Fierce, Inc. All rights reserved.11
Transformational Idea 3
All conversations are with myself, and
sometimes they involve other people.
3
12 © Copyright 2005-2013 Fierce, Inc. All rights reserved.12
Context
13 © Copyright 2005-2013 Fierce, Inc. All rights reserved.13
The Results Cycle
14 © Copyright 2005-2013 Fierce, Inc. All rights reserved.14
Transformational Idea 3
Any context can be justified. The
question is, “Is my context working for
me?” What context is no longer working
for you?
What beliefs about your team, your
organization, and people’s capabilities
get in your way of happiness and
success?
?
?
15 © Copyright 2005-2012 Fierce, Inc. All rights reserved.15
16 © Copyright 2005-2013 Fierce, Inc. All rights reserved.16
The 7 Principles
Master the Courage to Interrogate Reality
®
1
2
3
4
5
6
7
Come Out From Behind Yourself,
Into the Conversation, and Make it Real
®
Be Here, Prepared to Be Nowhere Else
®
Tackle Your Toughest Challenge Today
®
Obey Your Instincts
®
Take Responsibility For Your Emotional Wake
®
Let Silence Do the Heavy Lifting
®
17 © Copyright 2005-2013 Fierce, Inc. All rights reserved.17
The 7 Principles
Which Principle would most improve
your relationships if you were to focus
on it for the next 30 days?
?
thank you.
www.fierceinc.com
info@fierceinc.com
1.206.787.1100

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The Connected Leader: How To Improve Results Through Conversations - Halley Bock

  • 1. The Connected Leader Improving Results Through Conversation
  • 2. 2
  • 3. 3 © Copyright 2005-2013 Fierce, Inc. All rights reserved. Business is... 3
  • 4. 4 © Copyright 2005-2013 Fierce, Inc. All rights reserved.4 Transformational Idea 1 Our careers, our companies, our relationships, and our very lives succeed or fail gradually, then suddenly, one conversation at a time. 1
  • 5. 5 © Copyright 2005-2013 Fierce, Inc. All rights reserved. Definition of a Fierce Conversation 5 A Fierce Conversation is one in which we come out from behind ourselves, into the conversation, and make it real.
  • 6. 6 © Copyright 2005-2013 Fierce, Inc. All rights reserved.6 The 4 Objectives 1 Interrogate Reality 2 Provoke Learning 3 Tackle Tough Challenges 4 Enrich Relationships
  • 7. 7 © Copyright 2005-2013 Fierce, Inc. All rights reserved.7 Transformational Idea 1 Where do you need to do a better job in tracking “gradually” to avoid a negative or hasten a positive “suddenly”? ?
  • 8. 8 © Copyright 2005-2012 Fierce, Inc. All rights reserved.8 The conversation is the relationship.2 Transformational Idea 2
  • 9. 9 © Copyright 2005-2012 Fierce, Inc. All rights reserved.9 The relationships are the culture.2 Transformational Idea 2
  • 10. 10 © Copyright 2005-2013 Fierce, Inc. All rights reserved.10 Transformational Idea 2 The conversation is the relationship. So what do you need to start doing, stop doing, and continue doing to improve, repair, or enhance the relationships integral to your success? ?
  • 11. 11 © Copyright 2005-2013 Fierce, Inc. All rights reserved.11 Transformational Idea 3 All conversations are with myself, and sometimes they involve other people. 3
  • 12. 12 © Copyright 2005-2013 Fierce, Inc. All rights reserved.12 Context
  • 13. 13 © Copyright 2005-2013 Fierce, Inc. All rights reserved.13 The Results Cycle
  • 14. 14 © Copyright 2005-2013 Fierce, Inc. All rights reserved.14 Transformational Idea 3 Any context can be justified. The question is, “Is my context working for me?” What context is no longer working for you? What beliefs about your team, your organization, and people’s capabilities get in your way of happiness and success? ? ?
  • 15. 15 © Copyright 2005-2012 Fierce, Inc. All rights reserved.15
  • 16. 16 © Copyright 2005-2013 Fierce, Inc. All rights reserved.16 The 7 Principles Master the Courage to Interrogate Reality ® 1 2 3 4 5 6 7 Come Out From Behind Yourself, Into the Conversation, and Make it Real ® Be Here, Prepared to Be Nowhere Else ® Tackle Your Toughest Challenge Today ® Obey Your Instincts ® Take Responsibility For Your Emotional Wake ® Let Silence Do the Heavy Lifting ®
  • 17. 17 © Copyright 2005-2013 Fierce, Inc. All rights reserved.17 The 7 Principles Which Principle would most improve your relationships if you were to focus on it for the next 30 days? ?