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SPONTANEOUS
COMBUSTION
The Learning Commons
SERVICE DESK: SUMA
BUILDING USAGE
 People counter software counts the
number of people entering/exiting the
Main Library & the Library Collections
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
200000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Main Library
Library Collection
Main Lib Lib Coll.
Oct, 13 145597 171972
Nov, 13 110328 128529
Dec, 13 113419 156517
Jan, 14 56234 53449
Feb, 14 151476 141768
Mar, 14 127730 144077
BUILDING USAGE
 What are they doing?
0
10000
20000
30000
40000
50000
60000
70000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Tech
Study
Groups
Smartphone
Month Tech Study Groups Smartphone
Oct, 2013 61245 50677 17230
Nov, 2013 44802 26284 13886 3372
Dec, 2013 45868 28512 15901 3082
Jan, 2014 14707 8787 2838 922
Feb, 2014 40876 30418 9606 2866
Mar, 2014 32379 23586 7233 2280
BUILDING USAGE
 When are they doing it?
0 20000 40000 60000 80000 100000 120000 140000
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014
Total
Total
Month Total Peak
Time
Low
Time
Oct, 2013 137325 8pm 6am
Nov, 2013 91076 8pm 6am
Dec, 2013 96124 4pm 7am
Jan, 2014 28344 1pm 6am
Feb, 2014 86106 5pm 6-7am
Mar, 2014 67206 2pm 6am
OPEN HOUSE
 On Iowa! Open House
 Open House
 LC Late Night
 Grand Opening
EXPRESS WORKSHOPS
STUDIO TALKS
FINALS WEEK
PROGRAMMING: VIDEO SHOW
SOCIAL MEDIA BOOTCAMP
PROGRAMMING: LIBRARY
 Edible Book Festival
 Pi Day
 Valentine’s Day Activities
 Love in the Stacks
 Shakespeare Live-Stream
 Book History
 Archives Alive!
 Ghosts in the Stacks
TUTORING
 Writing Center
 SWAT
 Statistics Tutoring Lab
 Fall 2013: Sept 23-Oct 4; December 2-Dec 13
BRAIN GAIN
CLASSES
 Library Strategies for International Research
 Class: Perspectives in Leadership – 2
 Rhetoric Classes
 Organizational Management
 Introduction to Leadership
 Organizational Communication
 Class Presentations
 On Iowa! Academic Support Group
PROGRAMMING: ISSUES
 Attendance
 Marketing
 Logistics
 Signage
 TAKES A LOT OF TIME
 Tabling
TOURS
 University of Nebraska – Lincoln
 UNI
 Monmouth College
 ICPL
 STAR student tour (admissions)
 Hawkeye Caucus
CAMPUS PARTNERS
 SITAs
 IDEAL
 On Purpose: A Conversation about Assignments
 Center for Teaching
 Faculty Institute
 Learning By Gaming Institute
 SWAT
 SWAT/Financial Aid workshops
 SWAT Study Groups
 Rhetoric/Writing Center
 Statistics Tutoring Lab
FOOD FOR THOUGHT CAFE
Month, Year Total Transactions
Oct, 2013 33551
Nov, 2013 22894
Dec, 2013 24468
Jan, 2014 8182
Mar, 2014 24146
• FFT serves about 1600-1800 people M-Th
• FFT serves about 600-800 people F & Sun
SERVICE DESK: TRAINING
 ITS Help Desk Technology
 Print Queue Management
 Endnote & Refworks
 Special Collections & IWA
 Map Collections
 Campus Partners
 Learning Commons
Training
 Government Information
 Circulation
 Aleph
 Tours of storage
 Microfilm Readers
 Springshare products
 Community Borrowers
SERVICE DESK: NEW SERVICES
 Laptop Chargers
 Computer Mice
 HDMI and VGA Cables
 Slide Advancers
 Print refunds for jobs up to $1.00
 Reset HawkID Passwords
 Campus Partner Referrals
SERVICE DESK: CUSTOMER SERVICE
 Ask Me Booths vs. Roving
 Welcome Volunteers
0 100 200 300 400
Direction
Tech
Circ
Ref
Campus
Jan, 2014
Feb, 2014
Mar, 2014
SERVICE DESK
Month Total
Oct, 2013 11771
Nov, 2013 10979
Dec, 2013 8653
Jan, 2014 7736
Feb, 2014 9469
Mar, 2014
0 5000 10000 15000 20000 25000 30000 35000 40000
Book/Media Checkout
Circulation
Direction
Technology
Reference
Interlibrary Loan
Laptop Checkout
Campus Partners
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014
DIGITAL SIGNAGE
 AxisTV
GROUP STUDY SPACES
GROUP STUDY SPACES
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Total
Total
Month Total
Oct, 2013 4529
Nov, 2013 3064
Dec, 2013 3266
Jan, 2014 985
Feb, 2014 1672
Mar, 2014 3126
GROUP STUDY SPACES
0 50 100 150 200
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014
Ave/Room
Ave/Room
Month Average per room
Oct, 2013 188
Nov, 2013 128
Dec, 2013 136
Jan, 2014 41
Feb, 2014 70
Mar, 2014 130
GROUP STUDY SPACES
Month Most used Total Least Used Total
Oct, 2013 1130 Green 266 Area F 14
Nov, 2013 1133 Green 182 Area E 5
Dec, 2013 1133 Green; 1111 Red 190 Area E 10
Jan, 2014 1115 Orange 76 Area E 0
Feb, 2014 1110 Red 206 Area E 6
Mar, 2014 1131 Green 184 Area F 9
GROUP STUDY SPACES
0
500
1000
1500
2000
2500
3000
3500
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Online
Onsite
Month Online Onsite
Oct, 2013 2891 1638
Nov, 2013 1923 1141
Dec, 2013 2412 854
Jan, 2014 296 686
Feb, 2014 1023 647
Mar, 2014 2213 913
FUTURE: DIGITAL BADGES

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Spontaneous Combustion: Learning Commons

  • 3. BUILDING USAGE  People counter software counts the number of people entering/exiting the Main Library & the Library Collections 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 200000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Main Library Library Collection Main Lib Lib Coll. Oct, 13 145597 171972 Nov, 13 110328 128529 Dec, 13 113419 156517 Jan, 14 56234 53449 Feb, 14 151476 141768 Mar, 14 127730 144077
  • 4. BUILDING USAGE  What are they doing? 0 10000 20000 30000 40000 50000 60000 70000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Tech Study Groups Smartphone Month Tech Study Groups Smartphone Oct, 2013 61245 50677 17230 Nov, 2013 44802 26284 13886 3372 Dec, 2013 45868 28512 15901 3082 Jan, 2014 14707 8787 2838 922 Feb, 2014 40876 30418 9606 2866 Mar, 2014 32379 23586 7233 2280
  • 5. BUILDING USAGE  When are they doing it? 0 20000 40000 60000 80000 100000 120000 140000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Total Total Month Total Peak Time Low Time Oct, 2013 137325 8pm 6am Nov, 2013 91076 8pm 6am Dec, 2013 96124 4pm 7am Jan, 2014 28344 1pm 6am Feb, 2014 86106 5pm 6-7am Mar, 2014 67206 2pm 6am
  • 6. OPEN HOUSE  On Iowa! Open House  Open House  LC Late Night  Grand Opening
  • 12. PROGRAMMING: LIBRARY  Edible Book Festival  Pi Day  Valentine’s Day Activities  Love in the Stacks  Shakespeare Live-Stream  Book History  Archives Alive!  Ghosts in the Stacks
  • 13. TUTORING  Writing Center  SWAT  Statistics Tutoring Lab  Fall 2013: Sept 23-Oct 4; December 2-Dec 13
  • 15. CLASSES  Library Strategies for International Research  Class: Perspectives in Leadership – 2  Rhetoric Classes  Organizational Management  Introduction to Leadership  Organizational Communication  Class Presentations  On Iowa! Academic Support Group
  • 16. PROGRAMMING: ISSUES  Attendance  Marketing  Logistics  Signage  TAKES A LOT OF TIME  Tabling
  • 17. TOURS  University of Nebraska – Lincoln  UNI  Monmouth College  ICPL  STAR student tour (admissions)  Hawkeye Caucus
  • 18. CAMPUS PARTNERS  SITAs  IDEAL  On Purpose: A Conversation about Assignments  Center for Teaching  Faculty Institute  Learning By Gaming Institute  SWAT  SWAT/Financial Aid workshops  SWAT Study Groups  Rhetoric/Writing Center  Statistics Tutoring Lab
  • 19. FOOD FOR THOUGHT CAFE Month, Year Total Transactions Oct, 2013 33551 Nov, 2013 22894 Dec, 2013 24468 Jan, 2014 8182 Mar, 2014 24146 • FFT serves about 1600-1800 people M-Th • FFT serves about 600-800 people F & Sun
  • 20. SERVICE DESK: TRAINING  ITS Help Desk Technology  Print Queue Management  Endnote & Refworks  Special Collections & IWA  Map Collections  Campus Partners  Learning Commons Training  Government Information  Circulation  Aleph  Tours of storage  Microfilm Readers  Springshare products  Community Borrowers
  • 21. SERVICE DESK: NEW SERVICES  Laptop Chargers  Computer Mice  HDMI and VGA Cables  Slide Advancers  Print refunds for jobs up to $1.00  Reset HawkID Passwords  Campus Partner Referrals
  • 22. SERVICE DESK: CUSTOMER SERVICE  Ask Me Booths vs. Roving  Welcome Volunteers 0 100 200 300 400 Direction Tech Circ Ref Campus Jan, 2014 Feb, 2014 Mar, 2014
  • 23. SERVICE DESK Month Total Oct, 2013 11771 Nov, 2013 10979 Dec, 2013 8653 Jan, 2014 7736 Feb, 2014 9469 Mar, 2014 0 5000 10000 15000 20000 25000 30000 35000 40000 Book/Media Checkout Circulation Direction Technology Reference Interlibrary Loan Laptop Checkout Campus Partners Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
  • 26. GROUP STUDY SPACES 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Total Total Month Total Oct, 2013 4529 Nov, 2013 3064 Dec, 2013 3266 Jan, 2014 985 Feb, 2014 1672 Mar, 2014 3126
  • 27. GROUP STUDY SPACES 0 50 100 150 200 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Ave/Room Ave/Room Month Average per room Oct, 2013 188 Nov, 2013 128 Dec, 2013 136 Jan, 2014 41 Feb, 2014 70 Mar, 2014 130
  • 28. GROUP STUDY SPACES Month Most used Total Least Used Total Oct, 2013 1130 Green 266 Area F 14 Nov, 2013 1133 Green 182 Area E 5 Dec, 2013 1133 Green; 1111 Red 190 Area E 10 Jan, 2014 1115 Orange 76 Area E 0 Feb, 2014 1110 Red 206 Area E 6 Mar, 2014 1131 Green 184 Area F 9
  • 29. GROUP STUDY SPACES 0 500 1000 1500 2000 2500 3000 3500 Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014 Online Onsite Month Online Onsite Oct, 2013 2891 1638 Nov, 2013 1923 1141 Dec, 2013 2412 854 Jan, 2014 296 686 Feb, 2014 1023 647 Mar, 2014 2213 913