The document summarizes statistics about usage of the Main Library and Library Collections from October 2013 to March 2014. It shows the number of people entering each location each month, as well as statistics on what patrons were doing (tech help, studying, using smartphones), when they were visiting, and peak usage times. Other sections provide information on programming, tutoring, classes, tours, campus partnerships, and services at the service desk like transactions and training. Group study room usage and most popular rooms are also detailed.

1. SPONTANEOUS
COMBUSTION
The Learning Commons

2. SERVICE DESK: SUMA

3. BUILDING USAGE
 People counter software counts the
number of people entering/exiting the
Main Library & the Library Collections
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
200000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Main Library
Library Collection
Main Lib Lib Coll.
Oct, 13 145597 171972
Nov, 13 110328 128529
Dec, 13 113419 156517
Jan, 14 56234 53449
Feb, 14 151476 141768
Mar, 14 127730 144077

4. BUILDING USAGE
 What are they doing?
0
10000
20000
30000
40000
50000
60000
70000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Tech
Study
Groups
Smartphone
Month Tech Study Groups Smartphone
Oct, 2013 61245 50677 17230
Nov, 2013 44802 26284 13886 3372
Dec, 2013 45868 28512 15901 3082
Jan, 2014 14707 8787 2838 922
Feb, 2014 40876 30418 9606 2866
Mar, 2014 32379 23586 7233 2280

5. BUILDING USAGE
 When are they doing it?
0 20000 40000 60000 80000 100000 120000 140000
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014
Total
Total
Month Total Peak
Time
Low
Time
Oct, 2013 137325 8pm 6am
Nov, 2013 91076 8pm 6am
Dec, 2013 96124 4pm 7am
Jan, 2014 28344 1pm 6am
Feb, 2014 86106 5pm 6-7am
Mar, 2014 67206 2pm 6am

6. OPEN HOUSE
 On Iowa! Open House
 Open House
 LC Late Night
 Grand Opening

7. EXPRESS WORKSHOPS

8. STUDIO TALKS

9. FINALS WEEK

10. PROGRAMMING: VIDEO SHOW

11. SOCIAL MEDIA BOOTCAMP

12. PROGRAMMING: LIBRARY
 Edible Book Festival
 Pi Day
 Valentine’s Day Activities
 Love in the Stacks
 Shakespeare Live-Stream
 Book History
 Archives Alive!
 Ghosts in the Stacks

13. TUTORING
 Writing Center
 SWAT
 Statistics Tutoring Lab
 Fall 2013: Sept 23-Oct 4; December 2-Dec 13

14. BRAIN GAIN

15. CLASSES
 Library Strategies for International Research
 Class: Perspectives in Leadership – 2
 Rhetoric Classes
 Organizational Management
 Introduction to Leadership
 Organizational Communication
 Class Presentations
 On Iowa! Academic Support Group

16. PROGRAMMING: ISSUES
 Attendance
 Marketing
 Logistics
 Signage
 TAKES A LOT OF TIME
 Tabling

17. TOURS
 University of Nebraska – Lincoln
 UNI
 Monmouth College
 ICPL
 STAR student tour (admissions)
 Hawkeye Caucus

18. CAMPUS PARTNERS
 SITAs
 IDEAL
 On Purpose: A Conversation about Assignments
 Center for Teaching
 Faculty Institute
 Learning By Gaming Institute
 SWAT
 SWAT/Financial Aid workshops
 SWAT Study Groups
 Rhetoric/Writing Center
 Statistics Tutoring Lab

19. FOOD FOR THOUGHT CAFE
Month, Year Total Transactions
Oct, 2013 33551
Nov, 2013 22894
Dec, 2013 24468
Jan, 2014 8182
Mar, 2014 24146
• FFT serves about 1600-1800 people M-Th
• FFT serves about 600-800 people F & Sun

20. SERVICE DESK: TRAINING
 ITS Help Desk Technology
 Print Queue Management
 Endnote & Refworks
 Special Collections & IWA
 Map Collections
 Campus Partners
 Learning Commons
Training
 Government Information
 Circulation
 Aleph
 Tours of storage
 Microfilm Readers
 Springshare products
 Community Borrowers

21. SERVICE DESK: NEW SERVICES
 Laptop Chargers
 Computer Mice
 HDMI and VGA Cables
 Slide Advancers
 Print refunds for jobs up to $1.00
 Reset HawkID Passwords
 Campus Partner Referrals

22. SERVICE DESK: CUSTOMER SERVICE
 Ask Me Booths vs. Roving
 Welcome Volunteers
0 100 200 300 400
Direction
Tech
Circ
Ref
Campus
Jan, 2014
Feb, 2014
Mar, 2014

23. SERVICE DESK
Month Total
Oct, 2013 11771
Nov, 2013 10979
Dec, 2013 8653
Jan, 2014 7736
Feb, 2014 9469
Mar, 2014
0 5000 10000 15000 20000 25000 30000 35000 40000
Book/Media Checkout
Circulation
Direction
Technology
Reference
Interlibrary Loan
Laptop Checkout
Campus Partners
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014

24. DIGITAL SIGNAGE
 AxisTV

25. GROUP STUDY SPACES

26. GROUP STUDY SPACES
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Total
Total
Month Total
Oct, 2013 4529
Nov, 2013 3064
Dec, 2013 3266
Jan, 2014 985
Feb, 2014 1672
Mar, 2014 3126

27. GROUP STUDY SPACES
0 50 100 150 200
Oct, 2013
Nov, 2013
Dec, 2013
Jan, 2014
Feb, 2014
Mar, 2014
Ave/Room
Ave/Room
Month Average per room
Oct, 2013 188
Nov, 2013 128
Dec, 2013 136
Jan, 2014 41
Feb, 2014 70
Mar, 2014 130

28. GROUP STUDY SPACES
Month Most used Total Least Used Total
Oct, 2013 1130 Green 266 Area F 14
Nov, 2013 1133 Green 182 Area E 5
Dec, 2013 1133 Green; 1111 Red 190 Area E 10
Jan, 2014 1115 Orange 76 Area E 0
Feb, 2014 1110 Red 206 Area E 6
Mar, 2014 1131 Green 184 Area F 9

29. GROUP STUDY SPACES
0
500
1000
1500
2000
2500
3000
3500
Oct, 2013 Nov, 2013 Dec, 2013 Jan, 2014 Feb, 2014 Mar, 2014
Online
Onsite
Month Online Onsite
Oct, 2013 2891 1638
Nov, 2013 1923 1141
Dec, 2013 2412 854
Jan, 2014 296 686
Feb, 2014 1023 647
Mar, 2014 2213 913

30. FUTURE: DIGITAL BADGES