TTTech Computertechnik is a globally-oriented high-tech company based in Vienna, Austria with over 400 employees. They provide networking and control solutions for automotive, aerospace, industrial, and off-highway markets. TTTech implemented Splunk in 2015 to address new compliance obligations and improve troubleshooting across their IT infrastructure. Splunk has become integral to their compliance reporting, faster troubleshooting, and centralized monitoring of IT operations. They plan to expand Splunk's use within development and with external partners.

1. Copyright © 2015 Splunk Inc.
Alexander Schüller
Senior IT Systems Engineer
TTTech Computertechnik

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• Globally oriented high-tech company, headquartered in Vienna, Austria
• Established in 1998
• Spin-off from the Vienna University of Technology
• Focus on Safe and Robust Networking and Controls
• More than 400 employees with offices in 10 countries
• Our markets: Automotive, Aerospace, Industrial, Off-Highway

3. www.tttech.com
Electronic Control Units Flight and Rugged Hardware Electronic Control Units
Visualization / HMI
Testing Tools Development, Test
and V&V
TTIntegration Middleware
AUTOSAR Safety Software
Automotive Ethernet
Flight Communication
Networks IP
Application Software
Key Offering
Software Networking Tools
I/O Modules
• Automotive Aerospace Off-Highway Industrial
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Deterministic Ethernet
Switches
Rugged Boards and Endpoints
IP Solutions
Development and Test
Equipment

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Our Splunk Journey
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Pre-2015
Free Splunk license used
for small use cases
2015 Oct
Project start for new
centralised logging
platform
2015 Nov-Dec
Splunk POC
Trial license
Looking ahead
Continued growth of
Splunk usage
throughout the business
2016 Jan-Feb
Purchase 10GB License
GO LIVE

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Our Original Challenge
1.We needed a sophisticated central logging
system due to new compliance obligations
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Our Original Challenge
2.We wanted to improve troubleshooting and
have central reporting capabilities across IT
infrastructure
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Splunk at TTTech Computertechnik
Aware of Splunk capabilities for some
time, compliance requirements spurred
acquisition
Usage quickly extended to
troubleshooting and reporting
Since implementation Splunk has become
an integral part of our IT infrastructure

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Indexer and Deployment Server
Searching Reporting Alerting Dashboards
Splunk Topology
TTTech Computertechnik
Technologies
Virtual servers
Virtual servers

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Our Use Cases
Compliance Troubleshooting
Reporting
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Compliance a key consideration with customers in sensitive industries
and considerable IP to protect
New requirements meant Splunk was needed to provide improved
visibility over the user management process
Speed and ease of use means Splunk is now in use across compliance
team
Compliance

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Compliance – user logins

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Splunk dashboards now used extensively for faster troubleshooting
across:
– Software development
– IT infrastructure
Splunk has enabled centralised reporting and allowed KPIs to be
established across IT operations. Examples include:
– Helpdesk activity
– Server malware reporting
– Email management
Troubleshooting and reporting

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Troubleshooting – event logs

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Reporting – email management

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IT Ticketing System

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Value from Splunk
One solution for multiple challenges
Speed of problem solving
More time for mission critical tasks

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What’s next?
Early days for our
Splunk platform but…
looking into expanding
usage within our
DevOps team as well
as external partners.

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Key takeaways
Don’t rush
integration
Don’t be afraid
of log data
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Don’t forget
training

19. Thank You