This document provides a checklist for enterprises to consider before implementing a unified communications (UC) solution. It discusses the advantages such as improved productivity and collaboration. Potential disadvantages include that UC is still immature and lacks experience and best practices. It outlines key questions to ask regarding network readiness, user needs, and vendor integration and support. Basic features that all UC solutions should provide are listed, along with additional desirable features. The document concludes by recommending next steps to contact an expert for consultation.