The document provides a summary of Saifeddin Shanteer's professional experience and qualifications. It outlines his objective to expand his knowledge and experience in various aspects of the work field. His work experience includes roles as a Recreation Supervisor and SPA at Hilton Dead Sea Resort & Spa since 2015, and prior roles as a Recreation Supervisor at Lagoon Hotel and Resort from 2012 to 2014, and Pool and Beach Supervisor at O Beach Resort dead sea from 2010 to 2011. He also held roles as a Recreation Life Guard at Radisson Sas Tala Bay Resort in 2009 and as a Health Club Attendant at Kempinski Hotel Amman from 2005 to 2009.

1. Mobile: 00962 7 98466393
E-mail:saifshanteer@yahoo.com
SAIFEDDIN SHANTEER
Spa and Recreation
MY OBJECTIVES:
 To extend and expand my knowledge and experience in different
aspects, inside and outside the work field.
 To meet business requirements and demands.
 To learn new things everyday.
PERSONAL INFO:
Marital Status: Married
Date of birth: 11
th
August, 1986
Place of birth: Amman, Jordan
Nationality: Jordanian
EDUCATION
 Tawjahe certificate - Hasan Ben Al-Haytham School (2006 – 2007).
Amman - Jordan
WORK EXPERIENCE
 Recreation Supervisor & SPA
• Hilton Dead Sea Resort & Spa (April 2015 – present )
 Recreation supervisor
• Lagoon Hotel and Resort (March 2012 - Sep 2014).
 Pool and Beach Supervisor
• O Beach Resort dead sea - Jordan (Feb 2010 - Oct 2011).
 Recreation Life Guard
• Radisson Sas Tala Bay Resort (May 2009 - August 2009)
 Health Club Attendant
• Kempinski Hotel Amman (May 2005 - May 2009).
 I have received the “Employee of The Month certificate” in less
than a year.
 Main duties included:
1. Handling all supervisory issues and setting cleaning schedules.
2. Supervising attendants, handling the health club reception work
such as answering the telephone, making treatment reservation
and posting bills on the system.
3. Engaging directly with the guests to measure their satisfaction
level from the services.
4. Supervising the pool area.
5. Directing and coaching guests in the fitness room.
HOSPITALITY SYSTEMS
 Micros Fidelio Front office system.

2.  Micros POS billing system.

3. COMPUTER SKILLS
 Microsoft Office Excel, Word and PowerPoint.
TRAINING COURSES
 Kempinski Hotel Amman
• Handling guest complaints course.
• C.P.R course.
• Answering the telephone technique course.
• Grooming and good presentation course.
• Fire training course.
 Radisson Sas Talabay Resort
• First aid course provided by USAID Company.
• Certificate of Radisson Sas Talabay Hotel’s slogan (Yes I can).
• BR Course.
 Hilton Dead Sea Resort & Spa
• 1 of 3 – Information Privacy Policy from Hilton Dead sea
• 2 of 2 - Code of Conduct Policy from Hilton Dead sea
• 2 of 3 – Information Security Policy form Hilton Dead sea
• 3 of 3 - Information Security and Privacy Training 2014 form Hilton Dead sea
• ADA Effective Communication form Hilton Dead sea
• ADA Emergency Procedures form Hilton Dead sea
• ADA Service Animals form Hilton Dead sea
• Bed Bug Training - Full Service and Luxury Brands form Hilton Dead sea
• BEST - Building Exceptional Service Teams form Hilton Dead sea
• Breakfast at Hilton form Hilton Dead sea
• Code of Conduct Training form Hilton Dead sea
• CRM Day in the Life form Hilton Dead sea
• Hilton HHonors: Introduction & Program Overvie form Hilton Dead sea
• Hilton HHonors Rewards & Reimbursement form Hilton Dead sea
• Hilton HHonors Event Bonus Overview form Hilton Dead sea
• Hilton Room Service form Hilton Dead sea
• Hilton Specialty Restaurant form Hilton Dead sea
• Information Security and Privacy Training form Hilton Dead sea
• Key logger Awareness Training form Hilton Dead sea
• LIVING SUSTAINABLY – SAVE EVERY DROP form Hilton Dead sea
• Make it Right form Hilton Dead Sea
• Blue Energy form Hilton Dead Sea
• Anti-Corruption Training (Operations)
• Operation Fairway Film
• Stay Safe Film
LANGUAGES
 Arabic: Mother tongue.
 English: Good commands.
REFERNCES
 Available upon request.