1. Michael D Dotimas
Block 24 Lot 17 Barangay Sto.Nino Bilibiran Binangonan Rizal, Philippines
Cellphone No.: +962786507798
Email Add: michael.dotimas@hotmail.com
Current Location: Jordan
Position Applied : Spa Receptionist / Spa Concierge.
PERSONAL DATA
Age: 35
Date of Birth: Jun 25, 1980
Gender: Male
Civil Status: Married
Height: 170 cm
Weight: 68 kg
Nationality: Filipino
Religion: Christianity - Catholic
Permanent Address: Blk 24 Lot 17 Brgy.Sto.Nino,Bilibiran, Binangonan
Rizal, Philippines 1940
WORK EXPERIENCE
I have been working for 11.25 year(s).
1. Position: Spa Concierge
Duration: Jan 2015 - PRESENT
Company: Resense Spa at Kempinski Hotel Ishtar Dead Sea
Company
Industry:
Hotel / Hospitality
Location Dead Sea ,Amman Jordan
Department: Spa Department
Job Description:
Responsible for opening and closing shift.
Answering phone calls and emails for spa reservation.
Ability to handle the guest needs and recommendation for a spa treatment.
Able to work at a computer task like a revenue report and for the daily budget.
Able to work at a Micros and Credit card machine.
Ability to work at Spa booker.
2. Responsible to do report for any defect facilities.
2. Position: Spa Receptionist
Duration: Jan 2013 – Jan 2015
Company: Anantara Spa / Kempinski Hotel Ishtar Dead Sea
Company
Industry:
Hotel / Hospitality
Location Dead Sea,Amman Jordan
Department: Rooms Division
Job Description:
•Responsible for the opening and closing of the entire spa.
•Give instruction and guidance to gym and pool uses. Watching for the welfare and safety
of all. The ability to enforce the spa rules and regulation with guest.
•To ensure changing areas and relaxation rooms are tidy, clean and stocked with linen and
towel at all times.
•The ability to handle lost and found items.
•The ability to report equipment malfunction promptly and accurately.
•The ability to ensure safety procedures is followed and notifies security of any accident or
injury.
•The ability to take appointment booking both fitness and spa.
•The ability to assist guest, or visitors in seating, offering towels and provide accurate
information to guest in a courteous manner; fill all reasonable guest or requirements;
anticipates guest needs.
•The ability to recite all hotel services, hours of operation, key personnel, hotel policies.
•The ability to keep the spa and senior management well informed of any guests problem or
complains swiftly, with smile and to the satisfaction of the guest.
•The ability to display a high level of integrity and professionalism at all times in dealing
with guests, employees and outside contacts.
•The ability to perform other task or project as assigned by hotel management and staff.
The ability to use the hotel computer system and telephone system.
3. Position: Spa Attendant
Duration: Jan 2010 - Jan 2013 (3 yrs)
Company: Anantara Spa / Kempinski Hotel Ishtar Dead Sea
3. Company
Industry:
Hotel / Hospitality
Location Dead Sea Amman Jordan
Department: Room Division
Job Description:
Maitaining the cleanliness of the spa area.
Cleaning the treatment room day by day.
Ensure all the lockers fill with Bathrobes, Towel, and Slippers all the time.
Assisting the guest needs.
Responsible for opening and closing Spa.
4. Position: Spa Coordinator
Duration: Mar 2008 - Mar 2009 (1 yrs)
Company: Four Season Hotel
Company
Industry:
Hotel / Hospitality
Location Palm Beach , Florida U.S.A
Department: Room Division
Job Description:
Responsible of Opening and Closing of the spa.
Able to handle guest booking and answering emails reservation.
Able to recommend spa treatment according to the guest needs.
Calling the guest for confirming the treatment on the next day.
Able to do the report for the daily revenue.
Able to handle the guest complains.
5. Position: Physical Therapist
Duration: Jun 2007 - Jan 2008 (0.6 yrs)
Company: Four Season Hotel
Company
Industry:
Hotel / Hospitality
Location Riyadh, Saudi Arabia
Department: Health Club
Job Description:
4. Responsible for guest condition before the treatment.
Able to handle the guest needs.
Responsible for spa equipment and to make sure are working properly.
Preparing for spa product such as Massage oils, Facial product and for the Body
treatment as well.
Assisting the guest before and after the treatment.
Assuring the guest are satisfied on their Spa treatment.
6. Position: Spa Attendant
Duration: Oct 2003 - Jun 2007 (3.7 yrs)
Company: Four Season Hotel
Company
Industry:
Hotel / Hospitality
Location Riyadh, Saudi Arabia
Department: Health Club
Job Description:
Responsible of cleanliness of the spa
Preparing all guest lockers before start of the operation.
Responsible for all treatment rooms of the therapist.
Responsible for placing the clothes in the lockers for Spa guest member.
Responsible to clean the gym all the time.
Able to do a night shift report.
EDUCATION
Highest Education Second Highest Education
Education Level: High School Diploma High School Diploma
School/University: Vicente Madrigal National High School Vicente Madrigal National High School
Location: Rizal Rizal
Date: Jun 1993 - Mar 1997 Jun 1993 - Mar 1997
SKILLS
Skill
Level of
Proficiency
Remarks
1 Computer I can handle a computer works such as Opera System, Micros, Fidelio,
5. Program Excel Sheet, Power Point. With any related in computer that part of
my job as a Spa receptionist.
2 Physical Therapist 1 - Beginner I take cross training for the course of Body and Massage Treatment
and Facial Treatment as well to grow my knowledge Skills while I
work as a Spa Attendant after a year of training and practicing I been
promoted as a Physical Therapist at the Four Seasons Hotel Riyadh.
TRAININGS/SEMINARS
Date Topic/Course Title
Jun 4, 2014- Jun 25, 2014 G.M. Talents Class
General Hotel Manager Mr. Henk
General Hotel Manager Mr. Henk
Oct 6, 2013- Oct 6, 2013 Guest Service
Nisreen Kassissieh
Kempinski Hotel Ishtar Dead Sea Jordan
Jan 13, 1997- Jan 31,
1997
Basic Computer Literacy
Mariquit C. Aragones
Vicente Madrigal National High School
LANGUAGES SPOKEN
Language
Proficiency
Level
(5=Excellent;
1=Poor)
1. English 4
2. Arabic 3
AVAILABLE DOCUMENTS
Passport
Number: EB6296335 Expiry Date: Sep 17, 2017
Place of Issue:
Philippine Embassy of
Amman Jordan
Date of Issue: Sep 12, 2012
REFERENCES
Wanalee
Samutkhochorn
Spa Manager
Kempinski Hotel Ishtar Dead Sea / Ishtar Spa By Resense
Tel. No.: 00962795454226
Email: wanalee.samutkhochorn@kempinski.com
Relationship: Spa Manager
Walid El-khatib Spa Manager
Kempinski Hotel
Tel. No.: +9665741427377
Email: walid.elkhatib@kempinski.com
Seema Lodi Spa Director
Kempinski Hotel Ishtar Dead Sea / Ishtar Spa By Resense
Tel. No.: 00962795906669
Email: seema.lodi@kempinski.com