This document discusses standard operating procedures (SOPs) and quality documents. It explains that SOPs are written instructions that describe step-by-step processes to properly perform routine activities. SOPs ensure consistency, enhance efficiency, establish guidelines for employees, and help with quality control and risk management. Key components of SOP creation include identifying processes and tasks, providing detailed instructions, defining roles and responsibilities, and documenting records. Quality documents as outlined by ISO 9001:2015 should include information like the organization, title, code number, effective date, and page numbers. The document emphasizes that SOPs and quality documents smooth processes, improve efficiency, ensure consistency, and enhance quality control.