SlideShare a Scribd company logo
STANDARD OPERATING
PROCEDURE AND QUALITY
DOCUMENT CREATION
CONTENTS
What is SOP ?
Importance of SOP in a Company
Components of SOP Creation
Preparation and Writing of SOP
What should be included in SOP ?
Advantages of SOP
What is ISO and how to prepare the quality documents ?
Q&A
What is SOP ?
A standard operating procedure is a set of written instructions that
describes the step-by-step process that must be taken to properly perform
a routine activity.
IMPORTANCE OF SOP IN A
COMPANY
● Ensures consistency and uniformity in
operations
● Enhances efficiency and productivity
● Establishes clear guidelines and
expectations for employees
● Helps in quality control and risk
management
Photo by Pexels
COMPONENTS OF SOP
CREATION
● Identification of processes and tasks
● Detailed step-by-step instructions
● Defined roles and responsibilities
● Documentation and record keeping
Photo by Pexels
PREPARATION AND
WRITING OF SOP
 Collecting relevant information and data
 Analyzing existing processes
 Involving stakeholders
 Creating a standardized format
 Reviewing and revising the SOP
 Make sure the input
 Make sure to align with company policy
What should be included in SOP ?
 Documents Control
 Clause number
 The responsible persons and value
 Please use “Shall”
 Please to be short, clear and main point
 Write the SOP using concise language
1. Purpose
2. Scope
3. Terms and Definition
4. Responsibilities
5. Process ( Step by Step )
6. Related Documents
7. Flow Chart ( If necessary )
The titles in a SOP ?
ADVANTAGES OF SOP
● Smooth the processes
● Less the conflicts
● Improves efficiency & productivity
● Ensures consistency
● Enhances quality control
● Based on system
Photo by Pexels
What is ISO and how to prepare the quality documents ?
ISO mean International Organization for Standardization and ISO 9001, ISO 45001, ISO 220001 are
very famous in Myanmar.
According to ISO 9001:2015, the quality document shall be include the following things:
 Organization
 Title
 Code No.
 Effective Date
 Clause No.
 Approve By
 Page No.
 Version No.
 Prepare By
 Should different the edited clause
Thank you very much for attending the training and we
really appreciate it. If you need our services
 Corporate Training
 HR Department Set Up
 ISO 9001:2015 ( Quality Management System ) Set Up
Please contact us anytime.
Careers Scaffold Management Institute
Contact Number - +95 9 975212851
cs.ti2021.1@gmail.com

More Related Content

Similar to SOP & Quality Documents Creation - CSMI.pdf

Spice
SpiceSpice
Spice
Oana Feidi
 
Spice
SpiceSpice
Spice
Oana Feidi
 
Iso 9001 2015 process audit checklist
Iso 9001 2015 process audit checklistIso 9001 2015 process audit checklist
Iso 9001 2015 process audit checklist
Cinthiia Akamii
 
Quality Assurance Plan White Paper
Quality Assurance Plan White PaperQuality Assurance Plan White Paper
Quality Assurance Plan White Paper
Geert Appeltans
 
Iso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtimeIso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtime
Omnex Inc.
 
Sulatha Resume-QA
Sulatha Resume-QASulatha Resume-QA
Sulatha Resume-QA
Sulatha Shetty
 
ISO 9001 - It sets out the criteria for a quality management system and is th...
ISO 9001 - It sets out the criteria for a quality management system and is th...ISO 9001 - It sets out the criteria for a quality management system and is th...
ISO 9001 - It sets out the criteria for a quality management system and is th...
Tushar Sadhye
 
ISO Overview Training
ISO Overview TrainingISO Overview Training
ISO Overview Training
Skipper1976
 
Internal Audits and Assessments with help of Enterprise SPiCE
Internal Audits and Assessments with help of Enterprise SPiCEInternal Audits and Assessments with help of Enterprise SPiCE
Internal Audits and Assessments with help of Enterprise SPiCE
Ernest Wallmueller
 
ISO 9001:2015 Reshaping the role of the auditor - updated version
ISO 9001:2015 Reshaping the role of the auditor - updated versionISO 9001:2015 Reshaping the role of the auditor - updated version
ISO 9001:2015 Reshaping the role of the auditor - updated version
Bywater Training
 
Awarenes ISO 9001 HE 10-11agt2023 for PT. Global Teknologi Teraindo.pdf
Awarenes ISO 9001 HE 10-11agt2023 for  PT. Global Teknologi Teraindo.pdfAwarenes ISO 9001 HE 10-11agt2023 for  PT. Global Teknologi Teraindo.pdf
Awarenes ISO 9001 HE 10-11agt2023 for PT. Global Teknologi Teraindo.pdf
LuckyHouse
 
Get iso 27000 certification in 7 steps
Get iso 27000 certification in 7 stepsGet iso 27000 certification in 7 steps
Get iso 27000 certification in 7 steps
Ben Pournader
 
ISO 9001 Quality Management Systems: Implementation and Integration
ISO 9001 Quality Management Systems: Implementation and IntegrationISO 9001 Quality Management Systems: Implementation and Integration
ISO 9001 Quality Management Systems: Implementation and Integration
Specialty Technical Publishers
 
ISO 9001-2015 QMS Awareness & Interpretation Training.pdf
ISO 9001-2015 QMS Awareness & Interpretation Training.pdfISO 9001-2015 QMS Awareness & Interpretation Training.pdf
ISO 9001-2015 QMS Awareness & Interpretation Training.pdf
ManivannanVelayuthan
 
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
Engr. Syed Noor Mustafa Shah
 
Internal audit day 1
Internal audit day 1Internal audit day 1
Internal audit day 1
Abd Elhamid Seliem
 
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptxQMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
infoqtc
 
ISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_Rajesh
Rajesh Damera
 
ISO 90012008 Understanding and Internal Auditing.ppt
ISO 90012008 Understanding and Internal Auditing.pptISO 90012008 Understanding and Internal Auditing.ppt
ISO 90012008 Understanding and Internal Auditing.ppt
FirozKhan158275
 
BUSINESS PROCESS.pptx
BUSINESS PROCESS.pptxBUSINESS PROCESS.pptx
BUSINESS PROCESS.pptx
HamzaAmin79
 

Similar to SOP & Quality Documents Creation - CSMI.pdf (20)

Spice
SpiceSpice
Spice
 
Spice
SpiceSpice
Spice
 
Iso 9001 2015 process audit checklist
Iso 9001 2015 process audit checklistIso 9001 2015 process audit checklist
Iso 9001 2015 process audit checklist
 
Quality Assurance Plan White Paper
Quality Assurance Plan White PaperQuality Assurance Plan White Paper
Quality Assurance Plan White Paper
 
Iso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtimeIso9001 implementation increasing-value_reducing_leadtime
Iso9001 implementation increasing-value_reducing_leadtime
 
Sulatha Resume-QA
Sulatha Resume-QASulatha Resume-QA
Sulatha Resume-QA
 
ISO 9001 - It sets out the criteria for a quality management system and is th...
ISO 9001 - It sets out the criteria for a quality management system and is th...ISO 9001 - It sets out the criteria for a quality management system and is th...
ISO 9001 - It sets out the criteria for a quality management system and is th...
 
ISO Overview Training
ISO Overview TrainingISO Overview Training
ISO Overview Training
 
Internal Audits and Assessments with help of Enterprise SPiCE
Internal Audits and Assessments with help of Enterprise SPiCEInternal Audits and Assessments with help of Enterprise SPiCE
Internal Audits and Assessments with help of Enterprise SPiCE
 
ISO 9001:2015 Reshaping the role of the auditor - updated version
ISO 9001:2015 Reshaping the role of the auditor - updated versionISO 9001:2015 Reshaping the role of the auditor - updated version
ISO 9001:2015 Reshaping the role of the auditor - updated version
 
Awarenes ISO 9001 HE 10-11agt2023 for PT. Global Teknologi Teraindo.pdf
Awarenes ISO 9001 HE 10-11agt2023 for  PT. Global Teknologi Teraindo.pdfAwarenes ISO 9001 HE 10-11agt2023 for  PT. Global Teknologi Teraindo.pdf
Awarenes ISO 9001 HE 10-11agt2023 for PT. Global Teknologi Teraindo.pdf
 
Get iso 27000 certification in 7 steps
Get iso 27000 certification in 7 stepsGet iso 27000 certification in 7 steps
Get iso 27000 certification in 7 steps
 
ISO 9001 Quality Management Systems: Implementation and Integration
ISO 9001 Quality Management Systems: Implementation and IntegrationISO 9001 Quality Management Systems: Implementation and Integration
ISO 9001 Quality Management Systems: Implementation and Integration
 
ISO 9001-2015 QMS Awareness & Interpretation Training.pdf
ISO 9001-2015 QMS Awareness & Interpretation Training.pdfISO 9001-2015 QMS Awareness & Interpretation Training.pdf
ISO 9001-2015 QMS Awareness & Interpretation Training.pdf
 
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
QMS - Quality Management System - Internal Quality Auditor - ISO 9001:2008
 
Internal audit day 1
Internal audit day 1Internal audit day 1
Internal audit day 1
 
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptxQMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
QMS UNDERSTANDING & IMPLEMENTING ISO 9001 2015.pptx
 
ISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_RajeshISO 9001:2008 QMS_Rajesh
ISO 9001:2008 QMS_Rajesh
 
ISO 90012008 Understanding and Internal Auditing.ppt
ISO 90012008 Understanding and Internal Auditing.pptISO 90012008 Understanding and Internal Auditing.ppt
ISO 90012008 Understanding and Internal Auditing.ppt
 
BUSINESS PROCESS.pptx
BUSINESS PROCESS.pptxBUSINESS PROCESS.pptx
BUSINESS PROCESS.pptx
 

Recently uploaded

innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
TulsiDhidhi1
 
Chart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spentChart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spent
spandane
 
Conflict resololution,role of hr in resolution
Conflict resololution,role of hr in resolutionConflict resololution,role of hr in resolution
Conflict resololution,role of hr in resolution
Dr. Christine Ngari ,Ph.D (HRM)
 
Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™
Alexey Krivitsky
 
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
Pierre E. NEIS
 
Team Building and TUCKMANS MODEL Explained
Team Building and TUCKMANS MODEL ExplainedTeam Building and TUCKMANS MODEL Explained
Team Building and TUCKMANS MODEL Explained
iampriyanshujaiswal
 
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
dsnow9802
 
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Alexey Krivitsky
 
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptxGanpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
GanpatiKumarChoudhar
 
Enriching engagement with ethical review processes
Enriching engagement with ethical review processesEnriching engagement with ethical review processes
Enriching engagement with ethical review processes
strikingabalance
 
20240608 QFM019 Engineering Leadership Reading List May 2024
20240608 QFM019 Engineering Leadership Reading List May 202420240608 QFM019 Engineering Leadership Reading List May 2024
20240608 QFM019 Engineering Leadership Reading List May 2024
Matthew Sinclair
 
Myrna Story of Leadership and Management
Myrna Story of Leadership and ManagementMyrna Story of Leadership and Management
Myrna Story of Leadership and Management
Waleed Kamal
 
All the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/BozenAll the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/Bozen
Alberto Brandolini
 
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Dr. Nazrul Islam
 
The Management Guide: From Projects to Portfolio
The Management Guide: From Projects to PortfolioThe Management Guide: From Projects to Portfolio
The Management Guide: From Projects to Portfolio
Ahmed AbdelMoneim
 
Addiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdfAddiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdf
Bill641377
 
一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理
8p28uk6g
 
Comparing Stability and Sustainability in Agile Systems
Comparing Stability and Sustainability in Agile SystemsComparing Stability and Sustainability in Agile Systems
Comparing Stability and Sustainability in Agile Systems
Rob Healy
 
Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024
stuwilson.co.uk
 
Sethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi: A Legacy in Finance and LeadershipSethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi: A Legacy in Finance and Leadership
Anjana Josie
 

Recently uploaded (20)

innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
 
Chart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spentChart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spent
 
Conflict resololution,role of hr in resolution
Conflict resololution,role of hr in resolutionConflict resololution,role of hr in resolution
Conflict resololution,role of hr in resolution
 
Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™
 
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
 
Team Building and TUCKMANS MODEL Explained
Team Building and TUCKMANS MODEL ExplainedTeam Building and TUCKMANS MODEL Explained
Team Building and TUCKMANS MODEL Explained
 
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
 
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
 
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptxGanpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
 
Enriching engagement with ethical review processes
Enriching engagement with ethical review processesEnriching engagement with ethical review processes
Enriching engagement with ethical review processes
 
20240608 QFM019 Engineering Leadership Reading List May 2024
20240608 QFM019 Engineering Leadership Reading List May 202420240608 QFM019 Engineering Leadership Reading List May 2024
20240608 QFM019 Engineering Leadership Reading List May 2024
 
Myrna Story of Leadership and Management
Myrna Story of Leadership and ManagementMyrna Story of Leadership and Management
Myrna Story of Leadership and Management
 
All the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/BozenAll the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/Bozen
 
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
 
The Management Guide: From Projects to Portfolio
The Management Guide: From Projects to PortfolioThe Management Guide: From Projects to Portfolio
The Management Guide: From Projects to Portfolio
 
Addiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdfAddiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdf
 
一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理
 
Comparing Stability and Sustainability in Agile Systems
Comparing Stability and Sustainability in Agile SystemsComparing Stability and Sustainability in Agile Systems
Comparing Stability and Sustainability in Agile Systems
 
Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024
 
Sethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi: A Legacy in Finance and LeadershipSethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi: A Legacy in Finance and Leadership
 

SOP & Quality Documents Creation - CSMI.pdf

  • 1. STANDARD OPERATING PROCEDURE AND QUALITY DOCUMENT CREATION
  • 2. CONTENTS What is SOP ? Importance of SOP in a Company Components of SOP Creation Preparation and Writing of SOP What should be included in SOP ? Advantages of SOP What is ISO and how to prepare the quality documents ? Q&A
  • 3. What is SOP ? A standard operating procedure is a set of written instructions that describes the step-by-step process that must be taken to properly perform a routine activity.
  • 4. IMPORTANCE OF SOP IN A COMPANY ● Ensures consistency and uniformity in operations ● Enhances efficiency and productivity ● Establishes clear guidelines and expectations for employees ● Helps in quality control and risk management Photo by Pexels
  • 5. COMPONENTS OF SOP CREATION ● Identification of processes and tasks ● Detailed step-by-step instructions ● Defined roles and responsibilities ● Documentation and record keeping Photo by Pexels
  • 6. PREPARATION AND WRITING OF SOP  Collecting relevant information and data  Analyzing existing processes  Involving stakeholders  Creating a standardized format  Reviewing and revising the SOP  Make sure the input  Make sure to align with company policy
  • 7. What should be included in SOP ?  Documents Control  Clause number  The responsible persons and value  Please use “Shall”  Please to be short, clear and main point  Write the SOP using concise language
  • 8. 1. Purpose 2. Scope 3. Terms and Definition 4. Responsibilities 5. Process ( Step by Step ) 6. Related Documents 7. Flow Chart ( If necessary ) The titles in a SOP ?
  • 9. ADVANTAGES OF SOP ● Smooth the processes ● Less the conflicts ● Improves efficiency & productivity ● Ensures consistency ● Enhances quality control ● Based on system Photo by Pexels
  • 10. What is ISO and how to prepare the quality documents ? ISO mean International Organization for Standardization and ISO 9001, ISO 45001, ISO 220001 are very famous in Myanmar. According to ISO 9001:2015, the quality document shall be include the following things:  Organization  Title  Code No.  Effective Date  Clause No.  Approve By  Page No.  Version No.  Prepare By  Should different the edited clause
  • 11. Thank you very much for attending the training and we really appreciate it. If you need our services  Corporate Training  HR Department Set Up  ISO 9001:2015 ( Quality Management System ) Set Up Please contact us anytime. Careers Scaffold Management Institute Contact Number - +95 9 975212851 cs.ti2021.1@gmail.com