The slides from Software Diagnostics Services (former Memory Dump Analysis Services) lecture at E2EVC Virtualization Conference (13th of May, 2011) that introduced an analysis methodology for software execution artifacts. Topics include: A.C.P. Root Cause Analysis; DA+TA; Spatiality vs. Narrativity; Tools for Artifact Analysis; Checklists for Analysis; Software Behavior Patterns; Adjoint Threads; Selected Trace and Log Analysis Patterns; Trace Analysis Case Study.