The document discusses how software is increasingly being used to collect and analyze data, with data becoming more valuable than the software itself. It outlines the four stages of software production and how companies have transitioned from selling software to using it to collect customer data and generate insights. New technologies like Hadoop and NoSQL databases are enabling companies to more easily capture, store and analyze large volumes of user data. Data is the new differentiator as companies look to engage customers and gain insights from their behaviors online.