The document describes Upcom, a South European IT services company that provides reliable and high-quality software development at competitive prices. Upcom has highly skilled IT professionals with Western European educations and experience who work as if they are onsite. Using modern development methodologies and continuous project management, Upcom can implement projects remotely while maintaining quality, customer satisfaction, and lower costs.

1. ether
business and IT tog
Bringing
Software Development outsourcing
Improve your customer satisfaction with Information Technology
Reliable and high-quality software
development services at competitive
prices from a dynamic south-European IT
Services company.
An increasingly significant number of highly
skilled IT professionals, with studies and
experience in western European countries
are ready to implement your next software
development project in time, budget and
beyond your expected quality.
Same culture, similar mentality, same
time-zone and common goals in life are • Western-European culture and mentality
just a few of the similarities between our
• Highly skilled personnel, most with Msc
remote and your on-site development
team. This similarity enhanced with modern degrees in Western Europe
development methodologies (Agile based) • Remote working as if on-site
and a continuous on-site presence of Upcom’s
• Competitive prices
Project Manager and Business Analyst
guarantees a risk-free project implementation. • Experience in cutting edge technologies,
Get in touch with us now to find out how
like SOA, BPM, etc.
you can implement your next IT project
remotely, gaining in quality, end-user http://www.upcom.eu
satisfaction and total project cost.

2. IT Systems should be leading the business optimization process
The services • Teams are built with a mixture of experience to
A number of software development services are achieve quick induction of new members in our
currently offered, with an effort to increase that list with process and offer highly competitive prices to the
experienced resources. Experience in the following areas client.
already exist, but if you think our services are suitable for • At least one member of the team will have either
you in another technological domain, do not hesitate to project experience in a western European country
discuss it with us. or post-graduate studies in one of those countries.
Custom Software development Frequently more than half of the team members
Java EJB, JPA, Hibernate, Spring, Struts, JSF, Tapestry, follow this rule.
Ajax, etc. • All team members are fluent in English both written
.Net WPF, MVC, Spring.Net,, nHibernate, etc. and spoken. Regularly, other languages such as
Integration projects French, German or Swedish are fluently spoken. Due
SOA Oracle ESB, Apache ServiceMix, etc. to limited dubbed emissions in local TV, everybody is
BPM Oracle BPM, BonitaSoft, etc. used to the native accent of the language, avoiding
ERP misunderstandings during telephone or VOIP calls.
SAP implementation, rollout, hosting and Infrastructure
administration. • Each developer is equipped with a modern
The core values development machine, adequate for the tasks she
• Quality “doing our job is not enough” has to accomplish.
• Trust “no need to read the contract” • Several server instances complement the
• Behaviour, superiority syndromes and behavior is not development infrastructure to host databases,
tolerated application servers, virtual machines with targeted
• Technical Excellence configurations for testing purposes, etc.
• Transparency, no hidden agendas. • Communication is guaranteed with modern PBX
and multiple broadband connections; different
The process communication methods are supported, from
• Project Manager and Business Analyst remain close the traditional telephone calls to skype/VOIP,
to the client and continuously collect and analyse videoconferencing, chat in various flavors, closed
requirements social media mechanisms, etc.
• Project Manager transmits analysis work to remote
development team in regular intervals
• Development team analyses, designs, codes and
tests the requested functionality
• Regular exchanges between the team and the client
(via the Project Manager) avoid surprises for both
er
IT togeth
sides
• The iterative nature of the development process business and
Bringing
allows small last minute changes without affecting
the overall planning and budget
Upcom Bvba, Brussels, Belgium
• Interaction with client is paramount for the success
Bld. Louis Schmidt 16, 1040 Etterbeek, Brussels.
of each project and it is highly encouraged
Tel: +32-2-73 52 190, Fax: +32-2-40 30 766
The team email: info@upcom.be
• All developers have at least 4 years of university
studies in Information Technology, frequently leading Upcom Ltd, Athens, Greece
to a Msc or PhD .
2, Vas. Amalias Str. & Irinis Av., 163 45 Ilioupoli, Athens.
• Close interaction with the local universities helps
Tel: +30-210-99 13 930, Fax: +30-212-121 93 90
improve the skills and provide fresh resources for our
e-mail: info@upcom.eu
projects.