Enterprise Project Management
Introducing the SoftPMO 
PROJECT MANAGEMENT 
TOOLKIT
“The most crucial success factor in 
project management is effective 
communications to all 
stakeholders—a critical core 
competency to all organizations. In a 
complex and competitive business 
climate, organizations cannot afford to 
overlook this key element of project 
success and long-term profitability.” 
~Project Management Institute, Inc. 
© 2014 MAK CON LLC
 An alarming 38% of projects don’t 
meet their business goals and 17% 
fail altogether. Failure rates have 
been climbing since 2008. 
 For every US $1MM spent on 
projects, US $135K is gone forever 
because of project failure. 
 80% of the leaders in the C-suite 
say executing strategic initiatives 
is critical to their existence, yet 
50% of all strategic initiatives fail. 
 54% of IT project failures can be 
attributed to project 
management, whereas only 3 
percent are attributed to 
technical challenges. ~ IBM 
[ Download report here ] 
© 2014 MAK CON LLC
 Top organizations achieve project success 90% of 
the time by standardizing on project management 
practices. ~PMI 
 90% of CEOs identify communications as critical 
to the success of their strategic initiatives. ~ the 
Economist 
 #1 CSF for building a successful PMO: One 
consistent project management approach. ~IBM 
 High-performing organizations put 14 times 
fewer dollars at risk. ~PMI 
© 2014 MAK CON LLC
 35% of organizations provide no 
training on project management 
tools and techniques. Down from 
41% in 2010. 
 Only 45% of organizations have a 
process to develop project 
management competency (down 
from 52% in 2010) 
 Only 44% of organizations have a 
process to mature existing project 
management practices. Down from 
51% in 2010. 
 In 2012, only 59% of organizations 
provided training on project 
management tools and techniques. 
Down from 65% in 2010. ~PMI 
[ Download report here ] 
© 2014 MAK CON LLC
 90% of CEOs say 
communications is the key 
CSF for their strategic 
initiatives. ~ the Economist 
 For every US$1 spent on a 
project 56% is at risk due 
to poor communications. 
~PMI 
 50% of CEO’s say 
communications is critical 
for strategic planning and 
execution. ~Forbes` 
 Effective communications 
increases the projects 
chance to finish on budget 
by 17%. ~PWC 
 Companies that 
communicate effectively 
outperform their peers 
financially by 17%. 
~Towers Watson 
 50% of projects fail due to 
poor communications. 
~PMI 
© 2014 MAK CON LLC
 Top-performing teams communicate effectively 
about the projects objectives, budget, schedule, 
scope, outcomes and business benefit. 
 Additionally, top-performers are great at 
delivering project communications in a timely 
manner, with appropriate clarity and detail, using 
business language, and proper channels or media 
for the delivery. 
 Top-performing teams use communications 
plans often, and effectively. 
© 2014 MAK CON LLC
 Portfolio Management: Our Portfolio Management services help you get 
the most value and benefit from your project and program investments, 
equipping you with full trust and reliability in delivery of strategy, goals, 
and benefits within cost, resource and time limitations. 
 We help you build trust based, good practice methods, techniques and 
tools for selection, inclusion, optimization, and delivery of the portfolio. 
 Program Leadership: Our Program Leadership services help you ensure 
that your important programs deliver business value. 
 We help you reduce execution risk through proper setup, management and 
control. 
 Project Execution: Our Project Execution services help you create a 
quality state to constantly and repeatedly execute and deliver 
transformation projects and initiatives to cost, time, and quality. 
 We ensure performance improvement by providing health assessments, 
project frameworks, management tools, and practitioners to improve 
execution delivery, capability and overall performance.
Enterprise Project Management (EPM) 
 The implementation of EPM and the return on investment to 
the business is determined and driven by the company’s 
ability to handle, manage and deal with cultural, organizational 
and process changes. Technology is an enabler and just that. 
 Our SoftPMO EPM Solutions provide a great fit and answer for 
extending your EPM software investment to make available a 
more comprehensive, flexible and complete solution. 
 SoftPMO's approach is to build EPM features and functionality 
using a hybrid approach to include maturing the project 
management organizational capability and enhancing EPM 
solution functionality iteratively, and over time, so that the 
build-out has the best possible user adoption.
The SoftPMO Project Management Toolkit: 
Introduction and Concepts 
Learn a complete and broad model for project management activities, 
which is used to manage projects and programs. 
If you want to manage a project, and do it successfully, you need the 
right tools and a good kick start. We walk you through a time tested 
model that works well, and discuss approaches to plan and organize a 
project while introducing quality, risk and change management 
concepts. We introduce the structure and usage of the Toolkit and 
finally, we talk about how all of the components come together into a 
cohesive package. 
The SoftPMO Project Management Toolkit provides and describes a 
broad model for project management activities, which is applicable to 
both projects and programs.
How to Set-up the Project Office 
The most comprehensive course for starting-up the Project Office 
This workshop, customized to fit the requirements of individual organizations, 
helps project managers to set-up a project office to oversee multiple projects 
and project teams. It is intended for organizations that need to improve project 
management discipline. It is also intended for project managers who have 
experience managing their own projects and who now must oversee a group of 
projects. 
Accelerating Project Start-up 
The definitive workshop for ensuring that your project gets off to the right start 
Getting a project set-up staff engaged and running is challenging. Why is it 
challenging? New people are joining the team, they need to figure-out how to 
work together; space, facilities and services have to be arranged. How does 
SoftPMO help? We get you focused early in the project on documenting ‘how the 
project gets managed’, and then engage the team to use the new processes.
Introducing the SoftPMO 
PROJECT MANAGEMENT 
TOOLKIT 
Project
 Effective in real circumstances 
 Written in plain English 
 Enables you to succeed 
 Easy to access and use 
 Increases project success 
 Saves you time and money 
© 2014 MAK CON LLC
Project Server 
 Everywhere you go, your plan is there 
 Project planning made easy for teams 
 Your data security is our top priority 
 Designed for mobile and tablet use 
 Website and document templates 
 Easy to customize process model 
 Use in the cloud, or on premise 
 It's never been simpler to succeed 
© 2014 MAK CON LLC
With the right tools, anyone 
can produce a professional 
project plan. The SoftPMO 
Project Management 
Toolkit is filled with the 
features and advice you need 
to forget your concerns and 
create your plan with the 
confidence of a Pro. And get 
expert results! © 2014 MAK CON LLC
Creating project plans, 
schedules and financial 
budgets doesn’t have to be a 
chore. The SoftPMO Project 
Management Toolkit 
makes it easy to create your 
budgets and then easily 
track your performance 
month-by-month as you 
execute and deliver project 
objectives 
© 2014 MAK CON LLC
The SoftPMO Project 
Management Toolkit helps 
you design your project 
management plan and strategy 
from beginning to end. It is 
powered by the SoftPMO™ 
Project Execution Guide which 
has been called the “world’s 
most practical project 
management cook book”. 
© 2014 MAK CON LLC
© 2014 MAK CON LLC
If you're showing your project plan 
to customers, managers, or staff 
members, you better make sure 
it's got all the information they're 
going to need to make decisions 
and execute. The SoftPMO 
Project Management Toolkit is 
filled with tools to make sure your 
plan is complete and accurate, 
and even includes a chart to help 
you analyze stakeholders 
influence and power! 
© 2014 MAK CON LLC
© 2014 MAK CON LLC
Whether you're just starting a 
new project or have been 
running one for awhile, you know 
the difference between good 
practice and success can't be 
ignored. Measuring how your 
project is doing against its 
baseline is the best way to make 
sure you're on track or to make 
fast track corrections when you're 
not. And it's easy with the special 
features built into the SoftPMO 
Project Management Toolkit. 
© 2014 MAK CON LLC
© 2014 MAK CON LLC
When you buy the SoftPMO Project 
Management Toolkit, you're not 
just getting the best-selling project 
management “cook book” available. 
You're also getting tons of extra 
value from our partners who offer 
tools and services that every project 
needs. Regardless of where you are 
or what computer you're using, 
SoftPMO is there. When you want to 
work on your project plan, log in 
from any modern Internet browser - 
most are fully supported. 
© 2014 MAK CON LLC
© 2014 MAK CON LLC
“Great ideas are often derailed from 
greatness as a result of a poor 
execution plan. This book on project 
management is organized in a well 
thought-out and easy to reference 
guideline. Users can increase their 
percentage for success by utilizing 
these proven methodologies and 
templates. This is a must read for those 
who want to move great ideas into 
successful outcomes! “ 
~ Mitchel Laskey, CEO Brijot Imaging System 
© 2014 MAK CON LLC
The SoftPMO Project Management 
Toolkit provides a robust project management 
framework, which includes a methodology 
containing tasks, charts, tables and examples. 
The Toolkit is designed to help guide you 
through the successful planning, execution and 
delivery of your project. In addition to the 
project management process, it also contains all 
of the project management templates and forms 
needed to execute your project. 
Key benefits of the Toolkit 
 Effective in real situations 
 Written in plain English 
 Enables you to succeed 
 Easy to access and use 
 Increases project success 
 Saves you time and money © 2014 MAK CON LLC
The Toolkit is a web based project 
management solution for your entire 
company. It helps you execute and 
deliver projects successfully. It maps out 
the project step-by-step. It includes 
practical templates and examples. It’s 
easy to customize and share. 
Based on best practices 
To ensure that the steps, tasks and activities defined in the 
Toolkit are best practice, we have aligned the content with 
the principles set out by the Project Management Institute 
(PMI®) as documented within "A Guide to the Project 
Management Body of Knowledge" (PMBOK® Guide). The 
PMBOK® is the global standard for Project Management. 
© 2014 MAK CON LLC
Use the SoftPMO Project Management Toolkit 
to implement and maintain a project 
management framework which identifies and 
documents the breadth and guidelines for 
managing projects. Establish the approach to be 
used and practiced for every committed project. 
Integrate the project and program management 
frameworks. 
Value Drivers 
 Improves the probability for project success 
 Decreases the time and cost needed to startup 
projects 
 Increases communication for objectives, tasks, 
and status 
 Provides a consistent method for processes and 
tools 
© 2014 MAK CON LLC
Use the SoftPMO Project Management 
Toolkit to setup a project management 
approach which corresponds to the size, 
and proportion for each project. 
Implement roles, responsibilities and 
accountabilities for key stakeholders, and 
mechanisms to meet responsibilities. 
Ensure sponsors have authority to deliver 
projects. 
Value Drivers 
 Effective use of project management 
resources 
 Accountability and commitment for 
decisions and tasks based on roles 
 Business and project objectives aligned 
 Project exceptions handled in a timely 
manner 
© 2014 MAK CON LLC
Use the toolkit to obtain commitment and 
participation from key stakeholders in 
the definition and execution of the 
project for the total program. 
Value Drivers 
 Enhanced probability that the project 
will deliver as expected 
 Consistent understanding of the 
project objectives across all 
stakeholders 
 Stakeholder commitment and 
engagement for the project 
© 2014 MAK CON LLC
Implement an integrated and approved project 
management plan to guide project execution. 
Document and explain multi project tasks and 
dependencies for the program. Maintain the 
project plan for the life of the project. Approve 
changes to the project plan in accordance with 
project and program governance. 
Value Drivers 
 Increased probability that project milestones, 
cost or scope are met 
 Enhanced management awareness of potential 
delay, and the ability to respond 
 Better mechanisms for sharing project plan 
and progress in a consistent manner 
 Progress tracked and communicated 
© 2014 MAK CON LLC
Define and document the scope for 
each project. Validate shared 
understanding for projects and their 
scope within the total program. Gain 
the Sponsors approval for the Project 
definition before initiating work. 
Value Drivers 
 Formalizes the understanding of the 
Project charter by the delivery team 
 Provides the plan components so the 
Defining activities can be controlled 
 Documents the core attributes of the 
project in a single document 
© 2014 MAK CON LLC
Create the Project quality management plan 
which describes the quality system for the 
project and how it will be implemented. Review 
and agree to the Project quality management 
plan with key project stakeholders and then 
incorporate tasks into the project management 
plan. 
Value Drivers 
 Enhanced opportunity for deliverables to 
meet customer expectations as defined in 
Agreements 
 Increased probability that product and, or 
services satisfy business and user 
requirements 
 Improved and consistent levels of quality 
assurance across projects, including third 
parties 
© 2014 MAK CON LLC
Systematically manage project risk 
through a process of planning, 
identifying, analyzing, responding to, 
monitoring and controlling events, or 
areas that have the likelihood to cause 
unwanted change. Record and risks in 
a centrally located area. 
Value Drivers 
 Decreased risk occurrence 
 Planned responses for risk 
occurrence, including contingency 
and budgets for handling tasks 
 Contingency reserves to handle risk 
affecting project costs and schedules 
© 2014 MAK CON LLC
Define project team roles and 
responsibilities, authority to make decisions, 
and performance criteria. Specify 
assumptions and approach for acquiring and 
assigning the project staff, and contractors to 
the project. Plan and manage the 
Procurement of products and services for 
the project in accordance with the 
organization’s acquisition practices. 
Value Drivers 
 Better tools for staff planning, estimating 
staff costs, coordinating acquisition and 
controlling staff levels, and team-building 
activities over the life of the project 
 Skills and resources efficiently and 
effectively allocated and assigned within 
the project 
© 2014 MAK CON LLC
Review project changes requests using the 
approved Project Change management 
system. Incorporate approved change orders 
into the project management plan and ensure 
they are properly aligned with the program 
and project governance procedures. 
Value Drivers 
 Defined, and clear priorities for handling 
resource conflicts 
 Increased ability to manage and track 
changes to project scope 
 Improved decision making for change 
requests made properly and efficiently 
© 2014 MAK CON LLC
Measure and assess project performance 
success criteria for project scope, schedule, 
cost, quality, and risk. Quantify performance 
variations and determine the impact of 
variations to the project. Discuss results 
with key stakeholders. Recommend and 
discuss corrective actions for improving 
project performance. 
Value Drivers 
 Increased business satisfaction and 
customer attention 
 Variations and exceptions to the plan 
handled in a timely manner 
 Favorable progress published and 
communicated and enhanced stakeholder 
commitment and confidence 
© 2014 MAK CON LLC
Determine if project stakeholders received 
expected project benefits and results. Create a 
“punch list” of outstanding project tasks which 
must be done in a limited time to achieve 
expected benefits and results of the program, 
and communicate their status. Identify, create 
and assimilate a lessons learned document for 
use on future projects and programs. 
Value Drivers 
 Increased opportunity for the project to 
achieve expected business benefits and 
results 
 Strengths identified in the project 
management system for future projects 
 Enhanced attention on closing-out remaining 
work tasks needed to deliver benefits 
© 2014 MAK CON LLC
Michael Kaplan 
New York area 
(917) 763-4626 
michael@softpmo.com 
@mkaplanpmp
Insights and Trends: 
Current Portfolio, 
Programme, and Project 
Management Practices 
IBM: Keys to Building a 
Successful Enterprise 
Project Management 
Office 
THE HIGH COST OF LOW 
PERFORMANCE: THE 
ESSENTIAL ROLE OF 
COMMUNICATIONS 
The 2011 – 2012 Change 
and Communication ROI 
Study Report: Clear 
Direction in a Complex 
World 
PMI’s Pulse of the 
Profession™ The High 
Cost of Low Performance 
Forbes Insights Strategic 
Initiatives Study: 
ADAPTING CORPORATE 
STRATEGY TO THE 
CHANGING ECONOMY 
© 2014 MAK CON LLC

SoftPMO Project Management Toolkit for Microsoft Project Server

  • 1.
  • 2.
    Introducing the SoftPMO PROJECT MANAGEMENT TOOLKIT
  • 3.
    “The most crucialsuccess factor in project management is effective communications to all stakeholders—a critical core competency to all organizations. In a complex and competitive business climate, organizations cannot afford to overlook this key element of project success and long-term profitability.” ~Project Management Institute, Inc. © 2014 MAK CON LLC
  • 4.
     An alarming38% of projects don’t meet their business goals and 17% fail altogether. Failure rates have been climbing since 2008.  For every US $1MM spent on projects, US $135K is gone forever because of project failure.  80% of the leaders in the C-suite say executing strategic initiatives is critical to their existence, yet 50% of all strategic initiatives fail.  54% of IT project failures can be attributed to project management, whereas only 3 percent are attributed to technical challenges. ~ IBM [ Download report here ] © 2014 MAK CON LLC
  • 5.
     Top organizationsachieve project success 90% of the time by standardizing on project management practices. ~PMI  90% of CEOs identify communications as critical to the success of their strategic initiatives. ~ the Economist  #1 CSF for building a successful PMO: One consistent project management approach. ~IBM  High-performing organizations put 14 times fewer dollars at risk. ~PMI © 2014 MAK CON LLC
  • 6.
     35% oforganizations provide no training on project management tools and techniques. Down from 41% in 2010.  Only 45% of organizations have a process to develop project management competency (down from 52% in 2010)  Only 44% of organizations have a process to mature existing project management practices. Down from 51% in 2010.  In 2012, only 59% of organizations provided training on project management tools and techniques. Down from 65% in 2010. ~PMI [ Download report here ] © 2014 MAK CON LLC
  • 7.
     90% ofCEOs say communications is the key CSF for their strategic initiatives. ~ the Economist  For every US$1 spent on a project 56% is at risk due to poor communications. ~PMI  50% of CEO’s say communications is critical for strategic planning and execution. ~Forbes`  Effective communications increases the projects chance to finish on budget by 17%. ~PWC  Companies that communicate effectively outperform their peers financially by 17%. ~Towers Watson  50% of projects fail due to poor communications. ~PMI © 2014 MAK CON LLC
  • 8.
     Top-performing teamscommunicate effectively about the projects objectives, budget, schedule, scope, outcomes and business benefit.  Additionally, top-performers are great at delivering project communications in a timely manner, with appropriate clarity and detail, using business language, and proper channels or media for the delivery.  Top-performing teams use communications plans often, and effectively. © 2014 MAK CON LLC
  • 9.
     Portfolio Management:Our Portfolio Management services help you get the most value and benefit from your project and program investments, equipping you with full trust and reliability in delivery of strategy, goals, and benefits within cost, resource and time limitations.  We help you build trust based, good practice methods, techniques and tools for selection, inclusion, optimization, and delivery of the portfolio.  Program Leadership: Our Program Leadership services help you ensure that your important programs deliver business value.  We help you reduce execution risk through proper setup, management and control.  Project Execution: Our Project Execution services help you create a quality state to constantly and repeatedly execute and deliver transformation projects and initiatives to cost, time, and quality.  We ensure performance improvement by providing health assessments, project frameworks, management tools, and practitioners to improve execution delivery, capability and overall performance.
  • 10.
    Enterprise Project Management(EPM)  The implementation of EPM and the return on investment to the business is determined and driven by the company’s ability to handle, manage and deal with cultural, organizational and process changes. Technology is an enabler and just that.  Our SoftPMO EPM Solutions provide a great fit and answer for extending your EPM software investment to make available a more comprehensive, flexible and complete solution.  SoftPMO's approach is to build EPM features and functionality using a hybrid approach to include maturing the project management organizational capability and enhancing EPM solution functionality iteratively, and over time, so that the build-out has the best possible user adoption.
  • 11.
    The SoftPMO ProjectManagement Toolkit: Introduction and Concepts Learn a complete and broad model for project management activities, which is used to manage projects and programs. If you want to manage a project, and do it successfully, you need the right tools and a good kick start. We walk you through a time tested model that works well, and discuss approaches to plan and organize a project while introducing quality, risk and change management concepts. We introduce the structure and usage of the Toolkit and finally, we talk about how all of the components come together into a cohesive package. The SoftPMO Project Management Toolkit provides and describes a broad model for project management activities, which is applicable to both projects and programs.
  • 12.
    How to Set-upthe Project Office The most comprehensive course for starting-up the Project Office This workshop, customized to fit the requirements of individual organizations, helps project managers to set-up a project office to oversee multiple projects and project teams. It is intended for organizations that need to improve project management discipline. It is also intended for project managers who have experience managing their own projects and who now must oversee a group of projects. Accelerating Project Start-up The definitive workshop for ensuring that your project gets off to the right start Getting a project set-up staff engaged and running is challenging. Why is it challenging? New people are joining the team, they need to figure-out how to work together; space, facilities and services have to be arranged. How does SoftPMO help? We get you focused early in the project on documenting ‘how the project gets managed’, and then engage the team to use the new processes.
  • 13.
    Introducing the SoftPMO PROJECT MANAGEMENT TOOLKIT Project
  • 14.
     Effective inreal circumstances  Written in plain English  Enables you to succeed  Easy to access and use  Increases project success  Saves you time and money © 2014 MAK CON LLC
  • 15.
    Project Server Everywhere you go, your plan is there  Project planning made easy for teams  Your data security is our top priority  Designed for mobile and tablet use  Website and document templates  Easy to customize process model  Use in the cloud, or on premise  It's never been simpler to succeed © 2014 MAK CON LLC
  • 16.
    With the righttools, anyone can produce a professional project plan. The SoftPMO Project Management Toolkit is filled with the features and advice you need to forget your concerns and create your plan with the confidence of a Pro. And get expert results! © 2014 MAK CON LLC
  • 18.
    Creating project plans, schedules and financial budgets doesn’t have to be a chore. The SoftPMO Project Management Toolkit makes it easy to create your budgets and then easily track your performance month-by-month as you execute and deliver project objectives © 2014 MAK CON LLC
  • 19.
    The SoftPMO Project Management Toolkit helps you design your project management plan and strategy from beginning to end. It is powered by the SoftPMO™ Project Execution Guide which has been called the “world’s most practical project management cook book”. © 2014 MAK CON LLC
  • 20.
    © 2014 MAKCON LLC
  • 21.
    If you're showingyour project plan to customers, managers, or staff members, you better make sure it's got all the information they're going to need to make decisions and execute. The SoftPMO Project Management Toolkit is filled with tools to make sure your plan is complete and accurate, and even includes a chart to help you analyze stakeholders influence and power! © 2014 MAK CON LLC
  • 22.
    © 2014 MAKCON LLC
  • 23.
    Whether you're juststarting a new project or have been running one for awhile, you know the difference between good practice and success can't be ignored. Measuring how your project is doing against its baseline is the best way to make sure you're on track or to make fast track corrections when you're not. And it's easy with the special features built into the SoftPMO Project Management Toolkit. © 2014 MAK CON LLC
  • 24.
    © 2014 MAKCON LLC
  • 25.
    When you buythe SoftPMO Project Management Toolkit, you're not just getting the best-selling project management “cook book” available. You're also getting tons of extra value from our partners who offer tools and services that every project needs. Regardless of where you are or what computer you're using, SoftPMO is there. When you want to work on your project plan, log in from any modern Internet browser - most are fully supported. © 2014 MAK CON LLC
  • 27.
    © 2014 MAKCON LLC
  • 29.
    “Great ideas areoften derailed from greatness as a result of a poor execution plan. This book on project management is organized in a well thought-out and easy to reference guideline. Users can increase their percentage for success by utilizing these proven methodologies and templates. This is a must read for those who want to move great ideas into successful outcomes! “ ~ Mitchel Laskey, CEO Brijot Imaging System © 2014 MAK CON LLC
  • 31.
    The SoftPMO ProjectManagement Toolkit provides a robust project management framework, which includes a methodology containing tasks, charts, tables and examples. The Toolkit is designed to help guide you through the successful planning, execution and delivery of your project. In addition to the project management process, it also contains all of the project management templates and forms needed to execute your project. Key benefits of the Toolkit  Effective in real situations  Written in plain English  Enables you to succeed  Easy to access and use  Increases project success  Saves you time and money © 2014 MAK CON LLC
  • 32.
    The Toolkit isa web based project management solution for your entire company. It helps you execute and deliver projects successfully. It maps out the project step-by-step. It includes practical templates and examples. It’s easy to customize and share. Based on best practices To ensure that the steps, tasks and activities defined in the Toolkit are best practice, we have aligned the content with the principles set out by the Project Management Institute (PMI®) as documented within "A Guide to the Project Management Body of Knowledge" (PMBOK® Guide). The PMBOK® is the global standard for Project Management. © 2014 MAK CON LLC
  • 33.
    Use the SoftPMOProject Management Toolkit to implement and maintain a project management framework which identifies and documents the breadth and guidelines for managing projects. Establish the approach to be used and practiced for every committed project. Integrate the project and program management frameworks. Value Drivers  Improves the probability for project success  Decreases the time and cost needed to startup projects  Increases communication for objectives, tasks, and status  Provides a consistent method for processes and tools © 2014 MAK CON LLC
  • 34.
    Use the SoftPMOProject Management Toolkit to setup a project management approach which corresponds to the size, and proportion for each project. Implement roles, responsibilities and accountabilities for key stakeholders, and mechanisms to meet responsibilities. Ensure sponsors have authority to deliver projects. Value Drivers  Effective use of project management resources  Accountability and commitment for decisions and tasks based on roles  Business and project objectives aligned  Project exceptions handled in a timely manner © 2014 MAK CON LLC
  • 35.
    Use the toolkitto obtain commitment and participation from key stakeholders in the definition and execution of the project for the total program. Value Drivers  Enhanced probability that the project will deliver as expected  Consistent understanding of the project objectives across all stakeholders  Stakeholder commitment and engagement for the project © 2014 MAK CON LLC
  • 36.
    Implement an integratedand approved project management plan to guide project execution. Document and explain multi project tasks and dependencies for the program. Maintain the project plan for the life of the project. Approve changes to the project plan in accordance with project and program governance. Value Drivers  Increased probability that project milestones, cost or scope are met  Enhanced management awareness of potential delay, and the ability to respond  Better mechanisms for sharing project plan and progress in a consistent manner  Progress tracked and communicated © 2014 MAK CON LLC
  • 37.
    Define and documentthe scope for each project. Validate shared understanding for projects and their scope within the total program. Gain the Sponsors approval for the Project definition before initiating work. Value Drivers  Formalizes the understanding of the Project charter by the delivery team  Provides the plan components so the Defining activities can be controlled  Documents the core attributes of the project in a single document © 2014 MAK CON LLC
  • 38.
    Create the Projectquality management plan which describes the quality system for the project and how it will be implemented. Review and agree to the Project quality management plan with key project stakeholders and then incorporate tasks into the project management plan. Value Drivers  Enhanced opportunity for deliverables to meet customer expectations as defined in Agreements  Increased probability that product and, or services satisfy business and user requirements  Improved and consistent levels of quality assurance across projects, including third parties © 2014 MAK CON LLC
  • 39.
    Systematically manage projectrisk through a process of planning, identifying, analyzing, responding to, monitoring and controlling events, or areas that have the likelihood to cause unwanted change. Record and risks in a centrally located area. Value Drivers  Decreased risk occurrence  Planned responses for risk occurrence, including contingency and budgets for handling tasks  Contingency reserves to handle risk affecting project costs and schedules © 2014 MAK CON LLC
  • 40.
    Define project teamroles and responsibilities, authority to make decisions, and performance criteria. Specify assumptions and approach for acquiring and assigning the project staff, and contractors to the project. Plan and manage the Procurement of products and services for the project in accordance with the organization’s acquisition practices. Value Drivers  Better tools for staff planning, estimating staff costs, coordinating acquisition and controlling staff levels, and team-building activities over the life of the project  Skills and resources efficiently and effectively allocated and assigned within the project © 2014 MAK CON LLC
  • 41.
    Review project changesrequests using the approved Project Change management system. Incorporate approved change orders into the project management plan and ensure they are properly aligned with the program and project governance procedures. Value Drivers  Defined, and clear priorities for handling resource conflicts  Increased ability to manage and track changes to project scope  Improved decision making for change requests made properly and efficiently © 2014 MAK CON LLC
  • 42.
    Measure and assessproject performance success criteria for project scope, schedule, cost, quality, and risk. Quantify performance variations and determine the impact of variations to the project. Discuss results with key stakeholders. Recommend and discuss corrective actions for improving project performance. Value Drivers  Increased business satisfaction and customer attention  Variations and exceptions to the plan handled in a timely manner  Favorable progress published and communicated and enhanced stakeholder commitment and confidence © 2014 MAK CON LLC
  • 43.
    Determine if projectstakeholders received expected project benefits and results. Create a “punch list” of outstanding project tasks which must be done in a limited time to achieve expected benefits and results of the program, and communicate their status. Identify, create and assimilate a lessons learned document for use on future projects and programs. Value Drivers  Increased opportunity for the project to achieve expected business benefits and results  Strengths identified in the project management system for future projects  Enhanced attention on closing-out remaining work tasks needed to deliver benefits © 2014 MAK CON LLC
  • 44.
    Michael Kaplan NewYork area (917) 763-4626 michael@softpmo.com @mkaplanpmp
  • 45.
    Insights and Trends: Current Portfolio, Programme, and Project Management Practices IBM: Keys to Building a Successful Enterprise Project Management Office THE HIGH COST OF LOW PERFORMANCE: THE ESSENTIAL ROLE OF COMMUNICATIONS The 2011 – 2012 Change and Communication ROI Study Report: Clear Direction in a Complex World PMI’s Pulse of the Profession™ The High Cost of Low Performance Forbes Insights Strategic Initiatives Study: ADAPTING CORPORATE STRATEGY TO THE CHANGING ECONOMY © 2014 MAK CON LLC