This document discusses how Softbridge Smart Monitoring Engine can help companies monitor critical business processes end-to-end. It detects incidents in real-time, identifies the root cause instantly, and enables companies to resolve incidents before customers are impacted. The document claims Softbridge can reduce incidents by 80% in 6 months, diagnose issues in under 5 minutes, and save companies over 1 million euros per year while also reducing complaints by 30%. It promotes learning more about Softbridge's monitoring capabilities by visiting their website.

1. This is when
your customer
journey STARTS

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This is where
it really
HAPPENS

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This is
how it
LASTS

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and how it may END !

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European corporations face an average of
3 critical incidents per month*,
and thousands less serious
but as costly to resolve

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They spend an average of 12,4 hours*
per incident on Root Cause Analysis !

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Information System incidents cost several Millions of
Euros
for Complaint Handling, Incident Resolutions and direct Revenue Losses….
…not withstanding Customer Satisfaction !

8. SOFTBRIDGE Smart Monitoring
Engine
monitors proper execution of
Critical Business Processes
End to End

9. It detects Incidents in
Real-Time

10. It identifies the Root Cause
instantly

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It enables Companies
to resolve incidents even
before Customers are impacted !

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-80%
incidents in 6 months
<5min.
for diagnostic
>1Million €
saving per Year
-30%
complaints

13. MONITORING INFORMATION SYSTEM
WITH BUSINESS IN MIND

14. WANT TO KNOW MORE
WWW.SOFTBRIDGE.FR