Presentation on the Social Media for Workers Unison Scotland / UHI Lewes Castle College / Scottish Union Learning Stornoway and Benbecula November - December 2016

1. Using Social Media Safely
DO’S AND DON’TS FOR WORKERS
ANDY DIAMENT

2. Outline
• Scope of Social Networking
• Social Networking at work
• Social Networking for life
• Cybersecurity – protecting your identity

3. Is this your workplace?
• IT Crowd FriendFace 1 Video
• https://www.youtube.com/watch?v=j4o2PDwKdcA (offline
version)

4. Scope of Social
Networking

5. Discussion – what’s your social media?
• In small groups what do you use?
• List all the social media you are signed up for
• Included anything you do online that you consider social.
• If you’re not sure if it’s social, write it down
◦ If it’s got a profile where people can see your photo – it’s a kind of social
media
◦ If you can express some kind of opinion – it’s a kind of social media
◦ If you got really annoyed when he or she wrote ‘that’ about you, it’s social
media

6. What’s your social media?
• Facebook
• Twitter
• Instagram
• Pinterest
• Whatsapp
• Snapchat
• Google+
• LinkedIn
• Youtube
• Blogs
• Myspace – still there
• Bedo – sort of there
• Friends Reunited – Gone
• Dating sites
• Anything you can leave comments
• Anything with a forum
• Anything you can add comments

7. I asked… What’s your social media
• I nearly asked
◦ What’s your poison?
• What do you say to that?

8. Getting stated with Social Media
• Get a phone / tablet / phablet / device
• Probably going to be an Apple iDevice / Android
• Might be Windows
• Download your apps – Google Play or Apple AppStore
• Make your accounts
◦ Cool name
◦ Photo for your profile – you never grow old on the internet
◦ Check your privacy
And it’s ready to roll

9. Facebook suggestion
• Facebook app eats batteries on iPhones/iPads/Android
• Search for Metal on AppStore / Google Play
• Free alternative and uses a lot less power

10. Social Networking at
work

11. Your workspace
• Office
• Home
• Customer facing
• Workshop
• Out and about
• Ward
• Classroom
• What are you allowed to do?
◦ Mobile Phones out or away
◦ Social networking allowed/limited/banned?

12. Social networking for work
• Promotion of events/services
• Recruitment
• Communication with clients and stakeholders
• News and emergencies
• Internal
◦ Noticeboards
◦ Forums
◦ Instant Messaging
◦ Private Social Network (Yammer)
• Social Exclusion
•

13. 2 questions for you to discuss
• What are the benefits of using personal social
media at work?
• What are the downsides of using personal social
media at work?

14. Social networking issues at work
• Plenty of topics to choose from
◦ Access to devices/social networking at work
◦ Time management / Interference with productivity
◦ Recruitment – screening candidates
◦ Privacy
◦ Policies
◦ Bullying and discrimination – victim may not be aware
◦ Defamation
◦ Discussing the company
◦ NSFW
◦

15. Linkedin – professional networking
• Who’s on it?
• Is it up to date?
• How have you benefited from it

16. Policy and training
• Acceptable use policy
• Do you feel trained?
• What is your company policy on:
◦ Strength of password
◦ Leaving machine logged in
◦ Use of work laptops/devices
◦ Using home computer for work
◦ Deleting data
◦ Encrypting data
◦ Use of USB sticks (phones etc)
◦ Personal use of organisation equipment
◦ Keeping emails

17. Social Networking for
life

18. Who are you friends?
• Real Friends?
• Old school friends
• Acquaintances?
• Friends of friends?
• Colleagues?
• Bosses?
• Clients?
• People you’ve never met?

19. How do you appear on social media?
• Anyone like to give me a portrait of how the kinds of things they
post?
• And the kinds of things they self edit?

20. Would you get a promotion
If your boss could see your profile?

21. Facebook privacy

22. Deleting your account
• Nothing ever goes
• Facebook – keep data after you stop using
• Snapchat
◦ ‘Deleted’ 10 seconds after viewing
◦ ‘Deleted’ means hidden on your phone and on their servers (as of 2013)

23. Welcome to the Internet
Your data never leaves

24. Admiral Firstcarquote
• For young drivers – scheme to reduce insurance based on Facebook history
• Good risk
◦ Conscientious
◦ Well organised
◦ Well written – short, concise sentences
• Poor risk
◦ More spontaneous
◦ Overconfident
◦ EXCLAMATION MARKS!!!!
• Pulled by Facebook

25. Tips
• Write your posts carefully
◦ Will someone get the joke?
◦ Will they keep returning to it?
• Do you need an anonymous account?
◦ BTL – Below the Line – Comments (e.g. Newspapers)
◦ Discussion Forums
◦ Negative feedback
◦ Twitter
• If you offend a stranger on the web, do you want them to know where
you live?

26. Cybersecurity

27. Passwords
• Strong passwords (work policy?)
• Changing
• Remembering lots of passwords
◦ How many?
◦ All different?
◦ Written down?
◦ App solutions – Password managers with strong master password
• Sharing passwords
◦ Employer policy
◦ Computer Misuse Act
• https://howsecureismypassword.net/ [Subject to internet access]
Example password secure things

28. Most common passwords
• http://www.passwordrandom.com/most-
popular-passwords

29. Social Engineering
• Tricking you into giving information away
• Phishing – emails looking for bank logins
• Phone calls
◦ Bank transfers
◦ Sarah Palin email access
◦ We’re from Microsoft - your computer has a virus….
• Typing your password into a webpage on your trainer’s computer

30. We’re from Microsoft – you have a virus
• My son got this message 2 weeks ago
• He had the sense to phone me to ask for advice
• No! No! No! No! No!
◦ Me and the new kitchen sink were not getting along
• If they say Press Windows key – R
◦ Hang up

31. Protecting mobile devices
• Password / Pin / Pattern
• Biometrics
◦ Eye scan
◦ Finger print
• What are the consequences of losing your phone
• Track your phone
Android Device Manager
iCloud Locate your Device

32. Backing up
• What happens if your computer or device disappears or dies?
• Syncing
◦ Contacts/emails/calendar
◦ Files & photos (iCloud / Google drive / Dropbox / Onedrive)
◦ Hard disk backup / Hard disk image
• But if it’s synced to the cloud, is there anything you don’t want a
hacker to see

33. Wifi
• Secure Network – WPA2 – at home
◦ You need a password to connect, normally enter once
◦ It’s probably written under the router
◦ Your data is protected - encrypted
• Public networks
◦ Open Network – your data can be intercepted
◦ May need to make an account
◦ Closed Network – You need a password

34. Do’s and Don’ts
• Write on stickie notes
◦ Do’s
◦ Don’ts
• based on what I have said
• Slides at http://www.slideshare.net/andydiament
• Contact – andy.diament@gmail.com
• Search for Andy Diament on at linkedin.com
• Facebook – http://facebook.com/PoppyAndPals
• ACAS advice
http://www.acas.org.uk/index.aspx?articleid=3375

35. Any questions?
Don’t forget your 5 a day!
• IT Crowd Friendface 2 video
• https://www.youtube.com/watch?v=z8xbgdw9uvY (Offline
version)