This document discusses the importance of using metrics to measure social media performance and engagement. It provides guidance on setting measurable objectives and devising relevant metrics to track topics of discussion, reach of messages, and engagement with stakeholders. Key metrics to focus on include numbers of likes, comments, retweets, and impressions to gauge engagement. Tools like Google Forms, spreadsheets, and Facebook Insights can help organize collected metrics and identify trends. The goal is to match objectives with relevant metrics to evaluate social media success and inform future communication strategies.