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The Social Media
     Revolution:
   What It Means for YPs

             Presented by:
              Valeria Lento
        Communications Manager
Hilton Sandestin Beach Golf Resort & Spa




              July 19, 2011
Post-Revolution:
Social Media Is Here to Stay…




       http://youtu.be/fpMZbT1tx2o
Social Media Has Come of Age
  • More than 750 million active users on Facebook
      – 50% log on to the site on any given
      – 700 billion minutes per month!

  • YouTube is the 2nd largest search engine in the world

  • 86% of social networking sites’ users are ages 18-29

  • Today, Gen Y outnumbers Baby Boomers
       o More than 50% of the world’s population is
         under the age of 30

  o The fastest growing segment on
    Facebook is 55 to 65-year-old females
Source: Flowtown
Source: Socialnomics | Erik Qualman
Social Media Marketing Conversations
• Because of the speed in which social media enables
 communication, word of mouth has become world of mouth

• 25% of search results for the World’s Top 20 largest brands
  are links to user-generated content
   o Do you like what they’re saying about you?

• People care more about how their social network ranks
 products than how Google ranks them
   o 90% trust peer recommendations
   o Only 14% trust advertisements
Social Media Politics?
     • Barack Obama raised 87% of
       campaign funds through social
       networks
     • Record-breaking $28M raised in
       one month (Jan ‘08)….online!
          – 90% of contributions < $100
     • With no fund raising event, $55
       million raised online in Feb ’08
     • 3M “fans”/”likes” on FB
     • 80M views on YouTube
Source: ResourceNation.com, Conversation Agent
Social Media Overload…
The Social Network
• 2010: The year FB dethroned Google
      – Most searched term item of the year
      – The year’s most visited website
      – 71.2% of the U.S.-based audience is on FB
• The average user:
      – Has 130 friends
      – Connected to 80 community pages, groups and events
      – More than 3.5 billion pieces of content shared each week
• More than 1.6 million active pgs.
      – More than 5.3 billion “likes”

• Privacy, Privacy, Privacy!

Source: Facebook |Statistics
Strength in (140) Characters
• Twitter – An emerging form of communication, which takes
  140-character messages and serves them up as a micro blog
• Good for:
   – Delivering minute-by-minute updates from personal
     perspective
   – Following conferences through the eyes of
     attendees/enthusiasts
      – Hashtags
Link in to Your Network worth
   • 95% of recruiters find potential employees
        – 87% did so in 2010
   • 101 million active members worldwide
        – More than 52% outside of the U.S.
   • Used by 69 of Fortune 100 co.’s
   • Accessibility to expansive network
     of like-minded professionals


Source: LinkedIn | Demographics
Mobile Everything (!)
     • 2013: Phones overtake PCs as
       the most common web-access
       devices worldwide
     • 2014: > 3 billion people process
       transactions electronically via mobile
       technology
     • Mobility  the Web
     • Quick Response (QR) Codes


Source: Design Data 2011
Finding Social Media Zen
Leveraging Your Connectivity
•   Walk the line: Personal vs. Professional?
•   Be in charge: Only you control your content.
•   Listen to grandma: Maintain good etiquette.
•   Engage to sell: Conversations vs. Marketing
Implementing Sound SM Strategies
             Be strategic        | Be consistent |   Be transparent

    •   Take Inventory
    •   Determine Investment
    •   Drive Integration
    •   Define Success and Refine Metrics
    •   Cultivate Community



Source: Smart Meetings, April 2011                          Source: Alterian 2010
Trends in the Making

• Geo-targeting
• Mobile, mobile, mobile!
• Tweetlanthropy?
• Digital couponing and
  incentivizing (cross-channel)
• Google+
Thank you!



         Keep in touch:


       @HiltonSandestin
vlento@hiltonsandestinbeach.com
         850.267.9631
 www.HiltonSandestinBeach.com

     Valeria Lento, Copyright 2011©
Valeria Lento, Copyright 2011©

•   All material in this presentation is, unless otherwise stated, the property
    of Valeria Lento and other sources, as cited. Copyright and other
    intellectual property laws protects this material. Reproduction or
    retransmission of the presentation, in whole or in part, in any manner,
    without the prior written consent of the copyright holder, is a violation of
    copyright law.
•   A copy of the information in this presentation may be made, solely for
    personal, noncommercial use. Individuals must preserve any copyright or
    other notices contained in or associated with them. Users may not
    distribute such copies to others, whether or not in electronic form,
    whether or not for a charge or other consideration, without prior written
    consent of the copyright holder of the information. Contact information
    for requests for permission to reproduce or distribute this presentation
    are listed below:

           Valeria Lento | Hilton Sandestin Beach Golf Resort & Spa
           4000 Sandestin Blvd. South Destin, FL 32550 | 850.267.9631
                        vlento@hiltonsandestinbeach.com

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The Social Media Revolution: What It Means for YPs

  • 1. The Social Media Revolution: What It Means for YPs Presented by: Valeria Lento Communications Manager Hilton Sandestin Beach Golf Resort & Spa July 19, 2011
  • 2. Post-Revolution: Social Media Is Here to Stay… http://youtu.be/fpMZbT1tx2o
  • 3. Social Media Has Come of Age • More than 750 million active users on Facebook – 50% log on to the site on any given – 700 billion minutes per month! • YouTube is the 2nd largest search engine in the world • 86% of social networking sites’ users are ages 18-29 • Today, Gen Y outnumbers Baby Boomers o More than 50% of the world’s population is under the age of 30 o The fastest growing segment on Facebook is 55 to 65-year-old females Source: Flowtown
  • 4. Source: Socialnomics | Erik Qualman
  • 5. Social Media Marketing Conversations • Because of the speed in which social media enables communication, word of mouth has become world of mouth • 25% of search results for the World’s Top 20 largest brands are links to user-generated content o Do you like what they’re saying about you? • People care more about how their social network ranks products than how Google ranks them o 90% trust peer recommendations o Only 14% trust advertisements
  • 6. Social Media Politics? • Barack Obama raised 87% of campaign funds through social networks • Record-breaking $28M raised in one month (Jan ‘08)….online! – 90% of contributions < $100 • With no fund raising event, $55 million raised online in Feb ’08 • 3M “fans”/”likes” on FB • 80M views on YouTube Source: ResourceNation.com, Conversation Agent
  • 8. The Social Network • 2010: The year FB dethroned Google – Most searched term item of the year – The year’s most visited website – 71.2% of the U.S.-based audience is on FB • The average user: – Has 130 friends – Connected to 80 community pages, groups and events – More than 3.5 billion pieces of content shared each week • More than 1.6 million active pgs. – More than 5.3 billion “likes” • Privacy, Privacy, Privacy! Source: Facebook |Statistics
  • 9. Strength in (140) Characters • Twitter – An emerging form of communication, which takes 140-character messages and serves them up as a micro blog • Good for: – Delivering minute-by-minute updates from personal perspective – Following conferences through the eyes of attendees/enthusiasts – Hashtags
  • 10. Link in to Your Network worth • 95% of recruiters find potential employees – 87% did so in 2010 • 101 million active members worldwide – More than 52% outside of the U.S. • Used by 69 of Fortune 100 co.’s • Accessibility to expansive network of like-minded professionals Source: LinkedIn | Demographics
  • 11. Mobile Everything (!) • 2013: Phones overtake PCs as the most common web-access devices worldwide • 2014: > 3 billion people process transactions electronically via mobile technology • Mobility  the Web • Quick Response (QR) Codes Source: Design Data 2011
  • 13. Leveraging Your Connectivity • Walk the line: Personal vs. Professional? • Be in charge: Only you control your content. • Listen to grandma: Maintain good etiquette. • Engage to sell: Conversations vs. Marketing
  • 14. Implementing Sound SM Strategies Be strategic | Be consistent | Be transparent • Take Inventory • Determine Investment • Drive Integration • Define Success and Refine Metrics • Cultivate Community Source: Smart Meetings, April 2011 Source: Alterian 2010
  • 15. Trends in the Making • Geo-targeting • Mobile, mobile, mobile! • Tweetlanthropy? • Digital couponing and incentivizing (cross-channel) • Google+
  • 16. Thank you! Keep in touch: @HiltonSandestin vlento@hiltonsandestinbeach.com 850.267.9631 www.HiltonSandestinBeach.com Valeria Lento, Copyright 2011©
  • 17. Valeria Lento, Copyright 2011© • All material in this presentation is, unless otherwise stated, the property of Valeria Lento and other sources, as cited. Copyright and other intellectual property laws protects this material. Reproduction or retransmission of the presentation, in whole or in part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law. • A copy of the information in this presentation may be made, solely for personal, noncommercial use. Individuals must preserve any copyright or other notices contained in or associated with them. Users may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the copyright holder of the information. Contact information for requests for permission to reproduce or distribute this presentation are listed below: Valeria Lento | Hilton Sandestin Beach Golf Resort & Spa 4000 Sandestin Blvd. South Destin, FL 32550 | 850.267.9631 vlento@hiltonsandestinbeach.com