The document discusses the challenge of achieving personalised marketing on a global scale. It argues that companies must take a multi-local approach, with a deep understanding of each local market rather than exporting one attitude globally. This requires localizing content and messaging, customizing experiences for consumers, and socializing messages through local influencers and teams with cultural knowledge of each area. Only through this type of localized yet globally coordinated marketing can companies balance quality with scale while meeting varied local needs.