This document provides an overview of social media dashboards and criteria for evaluating them. It lists several popular dashboards like Hootsuite, TweetDeck, and MediaFunnel along with their key features and pricing. The document also poses questions about whether dashboards are more beneficial for B2B or B2C businesses and for-profit versus non-profit organizations. It briefly describes case studies of spike TV and NYPL using dashboards and provides resources for further information.