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SocioSquare	
  Case	
  Study	
  –	
  Delhi	
  Safari	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Sept	
  1,	
  2012	
       	
     	
     	
  


Title:	
  Gamification	
  -­	
  The	
  new	
  trend	
  for	
  engagement	
  	
  
	
  
Delhi	
  Safari	
  Facebook	
  Campaign	
  
	
  
Delhi	
  Safari	
  is	
  India’s	
  first	
  stereoscopic	
  3D	
  animated	
  feature	
  film	
  made	
  by	
  Nikhil	
  
Advani	
   and	
   produced	
   by	
   Krayon	
   Pictures.	
   It’s	
   a	
   film	
   that	
   has	
   got	
   a	
   taste	
   of	
  
Bollywood	
   Masala	
   combined	
   with	
   a	
   global	
   cause	
   of	
   Deforestation	
   and	
   Wildlife	
  
Protection.	
   Alongside	
   awesome	
   entertainment,	
   it	
   gives	
   you	
   great	
   food	
   for	
  
thought	
  for	
  these	
  causes.	
  
	
  
Objective:	
  	
  
Since	
  Delhi	
  Safari	
  is	
  an	
  animated	
  movie,	
  the	
  Facebook	
  Fan	
  page	
  for	
  it	
  had	
  to	
  be	
  
something	
  as	
  unique	
  as	
  the	
  film.	
  Our	
  main	
  objective	
  while	
  working	
  on	
  this	
  page	
  
is	
  to	
  create	
  a	
  perception	
  for	
  this	
  movie	
  that	
  is	
  very	
  Bollywood	
  in	
  nature.	
  We	
  have	
  
added	
  as	
  much	
  fun	
  and	
  entertainment	
  as	
  possible	
  keeping	
  creativity	
  in	
  mind	
  so	
  
that	
  the	
  page	
  does	
  not	
  have	
  monotonous	
  content.	
  Eventually,	
  all	
  our	
  efforts	
  were	
  
channelized	
  to	
  one	
  final	
  goal	
  –	
  Maximum	
  Fan	
  Engagement.	
  
	
  
Strategy:	
  
We	
   were	
   very	
   clear	
   on	
   the	
   fact	
   that	
   there	
   was	
   no	
   space	
   for	
   redundancy	
   on	
   the	
  
Page.	
  We	
  decided	
  upon	
  two	
  main	
  key	
  areas:	
  
	
  
-­‐To	
  extend	
  the	
  content	
  of	
  the	
  page	
  beyond	
  the	
  things	
  which	
  are	
  already	
  done	
  on	
  
other	
  movie	
  pages.	
  
-­‐Capitalize	
  on	
  the	
  weekends	
  for	
  engaging	
  the	
  fans	
  via	
  our	
  creative	
  content	
  which	
  
included	
  fan	
  activities/puzzles	
  etc.	
  	
  
	
  
Solution:	
  Gamification	
  -­	
  The	
  new	
  trend	
  for	
  engagement	
  
For	
  engaging	
  more	
  and	
  more	
  fans	
  on	
  the	
  page	
  over	
  the	
  weekends,	
  we	
  strategized	
  
our	
   content	
   in	
   form	
   of	
   picture	
   games.	
   Every	
   weekend	
   we	
   came	
   up	
   with	
   posts	
  
which	
  are	
  game	
  centric,	
  so	
  that	
  the	
  fans	
  are	
  attracted	
  to	
  give	
  some	
  inputs	
  to	
  it.	
  
We	
  intentionally	
  did	
  not	
  keep	
  any	
  gratification	
  related	
  to	
  any	
  of	
  these	
  posts,	
  nor	
  
were	
  they	
  directly	
  promoted	
  through	
  Facebook	
  or	
  any	
  other	
  form	
  of	
  advertising.	
  
They	
   were	
   purely	
   made	
   from	
   a	
   point	
   of	
   view	
   of	
   holding	
   on	
   to	
   a	
   fan’s	
   attention	
  
and	
  give	
  them	
  something	
  more	
  to	
  do	
  than	
  just	
  reading	
  a	
  post	
  or	
  checking	
  out	
  a	
  
picture.	
   Thus,	
   a	
   variety	
   of	
   games	
   were	
   tossed	
   into	
   posts,	
   which	
   fetched	
   us	
  
amazing	
  outcomes.	
  Some	
  of	
  our	
  posts	
  that	
  proved	
  to	
  be	
  super-­‐hits	
  on	
  the	
  page	
  
are	
  as	
  follows.	
  
	
  
        -­‐ Maze	
  Game	
  
        -­‐ Solve	
  the	
  puzzle	
  
        -­‐ Spot	
  differences	
  
        -­‐ Spot	
  the	
  words	
  
        -­‐ Comic	
  strips	
  
	
  
Outcomes:	
  	
  
-­‐	
  With	
  less	
  than	
  200,000	
  likes,	
  our	
  most	
  popular	
  post	
  on	
  page	
  was	
  the	
  maze	
  
game	
  that	
  attracted	
  over	
  10,000	
  interactions	
  (5,300	
  likes,	
  more	
  than	
  3,500	
  




                                                                                                                                                                                                                                                                                                                        	
  
SocioSquare	
  Case	
  Study	
  –	
  Delhi	
  Safari	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Sept	
  1,	
  2012	
       	
     	
     	
  


comments	
  and	
  1,048	
  shares).	
  As	
  we	
  know,	
  a	
  single	
  Facebook	
  post	
  typically	
  
reaches	
  <16%	
  	
  of	
  fan	
  base,	
  but	
  with	
  this	
  post	
  reached	
  over	
  136,000+	
  (i.e.	
  68%)	
  
people	
  out	
  of	
  which	
  49,000+	
  was	
  viral	
  reach.	
  	
  
	
  
-­‐The	
  learning	
  that	
  we	
  imbibed	
  after	
  working	
  on	
  this	
  page	
  with	
  these	
  creative	
  
posts	
  is	
  that	
  fans	
  are	
  ready	
  to	
  engage	
  with	
  the	
  posts,	
  provided	
  not	
  too	
  much	
  is	
  
asked	
  from	
  them	
  in	
  return.	
  Here,	
  in	
  the	
  maze	
  game,	
  the	
  fans	
  were	
  just	
  asked	
  to	
  
reply	
  with	
  the	
  right	
  answer	
  using	
  the	
  options	
  A,	
  B,	
  C	
  or	
  D.	
  Since	
  it	
  was	
  just	
  a	
  
single	
  letter	
  reply	
  that	
  was	
  required,	
  the	
  comments	
  kept	
  pouring	
  throughout	
  the	
  
day.	
  
	
  
-­‐It	
  was	
  also	
  observed	
  that	
  the	
  best	
  time	
  to	
  fetch	
  attraction	
  from	
  the	
  fans	
  is	
  the	
  
weekends,	
  especially	
  for	
  movie	
  brands.	
  (Starting	
  Friday	
  evening	
  to	
  Sunday)	
  
	
  
-­‐Focusing	
  upon	
  this	
  factor	
  and	
  developing	
  our	
  content	
  accordingly	
  so	
  that	
  the	
  
same	
  rate	
  of	
  virality	
  can	
  be	
  fetched	
  over	
  and	
  over	
  again.	
  	
  
	
  
Creative	
  Posts:	
  
	
  
1)	
  Most	
  Viral	
  Post:	
  The	
  Maze	
  Game	
  
	
  




                                                                                                                                                                                                                                                                                                                        	
  
	
  
Total	
  Reach:	
  136,182	
  	
  
Viral	
  Reach:	
  49,036	
  
	
  
	
  
	
  
	
  




                                                                                                                                                                                                                                                                                                                        	
  
SocioSquare	
  Case	
  Study	
  –	
  Delhi	
  Safari	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Sept	
  1,	
  2012	
            	
     	
     	
  


2)	
  Post	
  2:	
  Spot	
  Differences	
  
The	
  original	
  post	
  was	
  made	
  on	
  August	
  19th,	
  when	
  the	
  page	
  had	
  about	
  140,000	
  
fans.	
  On	
  this	
  post	
  we	
  got	
  1000+	
  likes,	
  250+	
  shares	
  &	
  over	
  150	
  attempts	
  in	
  less	
  
than	
  3	
  hrs.	
  	
  
	
  




                                                                                                                                                                                                                                                                                                                        	
  
	
  
3)	
  Crossword	
  Puzzle:	
  	
  
The	
  original	
  post	
  was	
  made	
  on	
  August	
  5th,	
  when	
  the	
  page	
  had	
  less	
  than	
  50,000	
  
fans.	
  250+	
  likes,	
  60	
  shares	
  &	
  good	
  number	
  of	
  successful	
  attempts	
  in	
  less	
  than	
  2	
  
hrs.	
  We	
  shared	
  the	
  solution	
  the	
  next	
  day.	
  Snapshot	
  of	
  the	
  solution	
  post	
  is	
  below.	
  
	
  




                                                                                                                                                                                                                                                                                                                             	
  
	
  




                                                                                                                                                                                                                                                                                                                        	
  
SocioSquare	
  Case	
  Study	
  –	
  Delhi	
  Safari	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Sept	
  1,	
  2012	
            	
     	
     	
  


4)	
  Jigsaw	
  Puzzle:	
  A	
  post	
  for	
  jigsaw	
  lovers	
  
	
  




                                                                                                                                                                                                                                                                                                                        	
  
                                                                                                                                                            	
  
	
  
5)	
  Comic	
  Strip:	
  Wrong	
  Entry!	
  
	
  




                                                                                                                                                                                                                                                                                                                             	
  




                                                                                                                                                                                                                                                                                                                        	
  

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Social Media Case Stydy: Delhi Safari

  • 1. SocioSquare  Case  Study  –  Delhi  Safari                                                                                                                        Sept  1,  2012         Title:  Gamification  -­  The  new  trend  for  engagement       Delhi  Safari  Facebook  Campaign     Delhi  Safari  is  India’s  first  stereoscopic  3D  animated  feature  film  made  by  Nikhil   Advani   and   produced   by   Krayon   Pictures.   It’s   a   film   that   has   got   a   taste   of   Bollywood   Masala   combined   with   a   global   cause   of   Deforestation   and   Wildlife   Protection.   Alongside   awesome   entertainment,   it   gives   you   great   food   for   thought  for  these  causes.     Objective:     Since  Delhi  Safari  is  an  animated  movie,  the  Facebook  Fan  page  for  it  had  to  be   something  as  unique  as  the  film.  Our  main  objective  while  working  on  this  page   is  to  create  a  perception  for  this  movie  that  is  very  Bollywood  in  nature.  We  have   added  as  much  fun  and  entertainment  as  possible  keeping  creativity  in  mind  so   that  the  page  does  not  have  monotonous  content.  Eventually,  all  our  efforts  were   channelized  to  one  final  goal  –  Maximum  Fan  Engagement.     Strategy:   We   were   very   clear   on   the   fact   that   there   was   no   space   for   redundancy   on   the   Page.  We  decided  upon  two  main  key  areas:     -­‐To  extend  the  content  of  the  page  beyond  the  things  which  are  already  done  on   other  movie  pages.   -­‐Capitalize  on  the  weekends  for  engaging  the  fans  via  our  creative  content  which   included  fan  activities/puzzles  etc.       Solution:  Gamification  -­  The  new  trend  for  engagement   For  engaging  more  and  more  fans  on  the  page  over  the  weekends,  we  strategized   our   content   in   form   of   picture   games.   Every   weekend   we   came   up   with   posts   which  are  game  centric,  so  that  the  fans  are  attracted  to  give  some  inputs  to  it.   We  intentionally  did  not  keep  any  gratification  related  to  any  of  these  posts,  nor   were  they  directly  promoted  through  Facebook  or  any  other  form  of  advertising.   They   were   purely   made   from   a   point   of   view   of   holding   on   to   a   fan’s   attention   and  give  them  something  more  to  do  than  just  reading  a  post  or  checking  out  a   picture.   Thus,   a   variety   of   games   were   tossed   into   posts,   which   fetched   us   amazing  outcomes.  Some  of  our  posts  that  proved  to  be  super-­‐hits  on  the  page   are  as  follows.     -­‐ Maze  Game   -­‐ Solve  the  puzzle   -­‐ Spot  differences   -­‐ Spot  the  words   -­‐ Comic  strips     Outcomes:     -­‐  With  less  than  200,000  likes,  our  most  popular  post  on  page  was  the  maze   game  that  attracted  over  10,000  interactions  (5,300  likes,  more  than  3,500    
  • 2. SocioSquare  Case  Study  –  Delhi  Safari                                                                                                                        Sept  1,  2012         comments  and  1,048  shares).  As  we  know,  a  single  Facebook  post  typically   reaches  <16%    of  fan  base,  but  with  this  post  reached  over  136,000+  (i.e.  68%)   people  out  of  which  49,000+  was  viral  reach.       -­‐The  learning  that  we  imbibed  after  working  on  this  page  with  these  creative   posts  is  that  fans  are  ready  to  engage  with  the  posts,  provided  not  too  much  is   asked  from  them  in  return.  Here,  in  the  maze  game,  the  fans  were  just  asked  to   reply  with  the  right  answer  using  the  options  A,  B,  C  or  D.  Since  it  was  just  a   single  letter  reply  that  was  required,  the  comments  kept  pouring  throughout  the   day.     -­‐It  was  also  observed  that  the  best  time  to  fetch  attraction  from  the  fans  is  the   weekends,  especially  for  movie  brands.  (Starting  Friday  evening  to  Sunday)     -­‐Focusing  upon  this  factor  and  developing  our  content  accordingly  so  that  the   same  rate  of  virality  can  be  fetched  over  and  over  again.       Creative  Posts:     1)  Most  Viral  Post:  The  Maze  Game         Total  Reach:  136,182     Viral  Reach:  49,036            
  • 3. SocioSquare  Case  Study  –  Delhi  Safari                                                                                                                        Sept  1,  2012         2)  Post  2:  Spot  Differences   The  original  post  was  made  on  August  19th,  when  the  page  had  about  140,000   fans.  On  this  post  we  got  1000+  likes,  250+  shares  &  over  150  attempts  in  less   than  3  hrs.           3)  Crossword  Puzzle:     The  original  post  was  made  on  August  5th,  when  the  page  had  less  than  50,000   fans.  250+  likes,  60  shares  &  good  number  of  successful  attempts  in  less  than  2   hrs.  We  shared  the  solution  the  next  day.  Snapshot  of  the  solution  post  is  below.          
  • 4. SocioSquare  Case  Study  –  Delhi  Safari                                                                                                                        Sept  1,  2012         4)  Jigsaw  Puzzle:  A  post  for  jigsaw  lovers           5)  Comic  Strip:  Wrong  Entry!