This document discusses social media and how companies can use social media tools in their marketing communications. It provides examples of how some Swedish companies have utilized blogs, forums, and other social media platforms. It also notes that while only 5% of Swedish listed companies have issues with their brands on Google, being active and updating content across social media channels helps companies manage their online presence and how others perceive their brand on platforms like Google. It emphasizes that what others say about a company online becomes visible, so social media is important for corporate communications.