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Social Media's Role in Business and Personal Branding
1. Social Media
Team 4
Austin Hudson, Maggie Hisick, Thomas Jackson, Addie Kittle, Kendal Miller, Kevin Weiss
2. What is Social Media?
➔ Forms of communication through electronics
◆ users create online communities to share information, ideas,
personal content, etc.
➔ “Social”
◆ Interacting with others by sharing/receiving information
➔ “Media”
◆ Instrument of communication
● Ex: Internet
Figure 2. More Social Media (J., 2018)
Figure 1. Social Media ( “Building Local Communities with Social Media”, 2018)
3. Common Social Media Features
➔ User accounts
◆ Ex: instagram username @addiekittle
➔ Friends, followers, hashtags
◆ Ex: #MarchON
➔ Like Buttons & Comment Sections
➔ Ability to post content
◆ Pictures, videos, thoughts
Figure 3. Volleyball, (INDSTVB 2018)
Figure 4. Like and Retweet on Twitter (“Tweet
Actions”, n.d.)
Figure 5. Addie, (Kittle 2018)
4. Pros & Cons of Social Media in the Workplace
➔ Pros
◆ Builds relationships with customers
◆ Brings publicity to company
➔ Cons
◆ Image risk
● Derogatory content could cost you a job
● Lose respect from boss/colleagues
➔ Two separate media accounts
◆ Personal: friends and family
◆ Professional: promote business
Figure 6. Caution of Social Media (“SilkRoad Follow”, 2014)
Figure 7. Social Media and
Business (Lee, 2017)
5. Business Professional
Instagram Separates Personal Accounts from
Business Accounts.
Figure 8. Marketing Land (Peterson 2017)
Figure 9,. Lyfe Marketing. (Brandi 2018)
Professional: - Helps customers/employers see your
profession more clearly.
- Displays the areas you have worked the hardest on in a
professional manner.
- Strengthens relationships with buyers and potential
employers.
Personal: - Employers are able to see you on a whole
different level.
-Better ability to see who you are and what you
represent
-Builds stronger relationships by letting each other see
inside of your everyday life.
6. Unprofessional
The Way You Present Yourself
Online Can Make Or Break You
Figure 10,. Study Breaks. (Hoenig 2018)
Figure 11, Informed, (Lucidai 2016) Figure 12. Hooligan, (Kane 2016)
Professional: - Having a business account that represents
you more than your actual business
will turn people away fast
- If customers want to work with a company they will not
choose the company that presents themselves
unprofessionally.
- First impressions can be made online..
Personal: - Employers WILL look at your account
- Having harsh language/context could come off as a
red flag.
- Displaying yourself in an inappropriate manner can
come off as childish
Professional Personal
7. Happy Medium
When it comes to having a
instagram account, it is very
possible to have one that is
personal and professional!
Figure 13. Gluck, (Rocha)
- With all the different opinions out there it can be hard to know what is right
or what is wrong when it comes to your online database. Employers tend to
look at your social media first, and when they are viewing these profiles the
negatives will definitely outweigh the positives. When you’re thinking about
your profile and what is acceptable or what is not, a good question to ask
yourself is “would i be okay if my grandma saw this?” If your answer to that
question is yes, chances are your profile is going to be accepted. However, if
your answer was no you should definitely go and reevaluate certain things.
Remember just because your profile is private does not mean people who you
don’t want to see it will not see it.
TIPS: - Keep your profiles positive
- Never share information that could
destroy your character
- Just because a profile is “private”
does not mean employers can’t see it
- If you wouldn’t be okay with your
grandma seeing it, don’t post it!
8. Figure 14, wccftech, (Zarmeen,2018)
Twitter is a social networking
application that provides the
opportunity to express your
ideas and learn about the
world through other people's
eyes.
Not only is it a social messaging tool, it’s about
discovering people that seem interesting and
staying up to date with their lives. Twitter is used
by celebrities for that exact reason. It’s fast
communication tool but at the same time it builds a
connection with fans. (Gil, 2018)
Figure 15, Quora,(Batenga 2016)
9. Personal vs. Professional Personal use: - tweets are sent to notify friends and
family about news that affects them
- It provides quick updates anywhere from
friends to news journalists (Gil, 2018)
Professional use: - businesses can network by
joining Twitter chats associated with their
companies interests
- There are jobs posts all over, all you have to do
is search for them.
- By posting your content that connects with
your audience you are building a personal
brand that people will enjoy and continue to
follow
Figure 16, Twitter Profile,(Taylor 2016)
10. Negatives to Twitter
Inappropriate posts
Rude and Racist comments
Once employers narrow their potential
employees to a select few, they start to look for
flaws. So how do they do that? The employer
looks to social media to find your flaws or in a
good case your qualifications.
What employers search for
- Information about qualification - 61%
- Reasons not to hire - 24%
- Other people post about you - 37%
- Has a professional media page - 50%
(Salm, 2017)
Figure 17, Quest News,(Parks and West 2017)
11. Professional vs. Personal
Professional use may be promoting a company
brand.
For social use, meeting friends or talking to
family
Your Personal Profile is meant to keep up with friends and family on a
daily basis. This is the place to share personal photos and status updates with
people who are close to you. You can also use your personal account to directly
message friends or comment on the activity they share on their personal page.
Facebook Business Page is all about your brand and the
services you offer as a professional in your field. You should invite past and
potential clients to like your Business Page and use it to collect reviews, share
essential details about your business.
Figure 19. Personal (Desta 2014)
Figure 18. Professional (Verwey 2014)
12. Facebook Benefits
● Increased Exposure to Potential Customers
● Over 1 billion users
● Lower Your Marketing Expenses
○ Starting a Facebook business page costs you exactly
$0
○ Good for small businesses, because it is free to
create a page/account
● Increase Your Web Traffic
○ Facebook ads a lot of web traffic to your company
name.
● Reach a Targeted Audience
● Be Mobile Ready
○ As this trend grows -- it becomes more and more
important for your business to have a presence on
Facebook.
Figure 20. Benefits (Ayers 2018)
Facebook Has many benefits for a company,
or even as a social aspect.
13. Facebook Networking● Share Awesome Stuff with Fellow Group Members
● Offer Support to Group Members
○ You'll educate everyone in the group when you
respond to people's questions.
● Get More Leads
○ With a Facebook group, you'll be able to build your
credibility by helping others -- and people will flock
to your groups to benefit from your expertise.
Figure 21. Insight success (2018)
● Build Deeper Relationships
○ Making friends and meeting people is a great
opportunity to find someone with the same
interests that might be willing to start something
or maybe create something carry on an
idea/business
Figure 22. Madang (Messersmith 2008)
14. ● YouTube allows users to upload, view, rate, share, add to
favorites, report, comment on videos, and subscribe to
other users.
● YouTube now has over 1.8 billion users every month, within
spitting distance of Facebook’s 1 billion
● Subscribers and users of YouTube have a professional identity as
a blogger and depending on what kind of videos they produce can
determine what category they go into on the site. (comedy,
gaming, sports, etc.)
Figure 23. YouTube (Walker 2018)
Figure 24. Categories (Velvo 2015)
15. Benefits of YouTube & Views
● YouTube can capture attention and generate high
traffic volumes for bloggers who are trying to make a
name for themselves or their company
● It allows you to reach global audience and integrate
with your social media marketing
● Views play a huge role in growing your brand or your
company name as well, it allows you to grow your
subscriber base and make friends and network on
YouTube
List of Benefits
● Demonstrating products
● Creating community
● Demonstrating expertise
● Saving bandwidth
● Showing your brand's 'personality'
● Leveraging events or promotions
● Solving customers' problems
Figure 25. Benefits (Mankani 2016)
16. Negative Effects of YouTube
● Youtube can give off a bad body image and promote many
negative things that our society does not need
● Copyrights and privacy rights can be breached within hours
● Can lead to creative discussions becoming negative to nature
● Many Youtube channels do not follow the Copyright rules, so
they can upload tv shows, music, etc… that can really harm
the creative industry.
● The comment section can be kind of negative and turn into
cyberbullying.
Figure 26. YouTube Error (Gartenberg 2017)
17. .Basic use of Snapchat- Communicate with family, friends or whomever
you’d like by your choice of a picture, video or snaptext!
Founded- September 2011 by Evan Spiegel (CEO)
HQ/Workforce- Located in San Francisco, California and as of September
2015 it only uses 330 employees.
Users: With research, we found out that 188 million people use Snapchat
at least once a day, while 300+ million people use it monthly. Last
updated on 9/17/18
Sweet Spot?: The daily user of Snapchat more than likely fall in the age
group of 18-24 thanks to research stating 78% of all “Snapchatters” fall in-
between those ages.
Snapchat Background
Figure 28, Google, (Snap 2018)
Figure 27,Logo,(Buzzman)
18. Benefits of Snapchat for Business
*No Stale Profiles- meaning its not plain or boring. With
Snapchat you choose what to post and what to promote.
*Better Reach- meaning if a person has interest within a
company, you can make that industry the first thing you see
every time logging in.
*The Inner Circle- meaning this social media allows you to
make groups to where to can release pictures/videos to only
your closest friends and family that you wouldn’t post on other
social medias.
*Snapcodes- Also known as QR codes, Snapchat has came out
with a tool to where you can scan codes around town or inside
work and it opens up that link within Snapchat!
Figure 30,Phandroid,
(Myrick 2016)
Figure 29, Snap,(Food Network)
19. Negative Effects of Snapchat
-”Snapchat is ranked as the second worst social media
platform for teen mental health.” -Smart Social Team
-Users 25 and younger visit Snapchat over 20 times per
day
-91% of 16-24 year olds use the internet for social
networking, meaning only 9% use it for other uses that
might not even benefit them either.
-Social media has been described as more addictive than
cigarettes and alcohol
Figure 32,Social Media,(Overmyer 2016)
Figure 31, Daily, (Kapersky 2013)
21. Reference List 2
Snapchat:
Admin(2016). Apps Tips & Tricks Website. “How to Create Snapchat Group Chat: How to Use Snapchat Group Chat”. Retrieved From:
https://appstipsandtricks.com/create-snapchat-group-chat/
Aslam, Salman(2018). Omnicore Website. “Snapchat by the Numbers: Stats, Demographics & Fun Facts”. Retrieved From:
https://www.omnicoreagency.com/snapchat-statistics/
Dressler, Amberly(2017). Website Magazine. “9 Benefits of Snapchat for Business”. Retrieved From: https://www.websitemagazine.com/blog/9-benefits-of-
snapchat-for-business
Smart Social Team(2018) Smart Social Website. “Negative Effects of Snapchat for Teens”. Retrieved From: https://smartsocial.com/effects-of-snapchat-teens/
YouTube:
Brighton, Tim.(2017) Quora Website. “What Are Benefits of YouTube Views”. Retrieved From: https://www.quora.com/What-are-the-benefits-of-YouTube-
views
Mediakix Team(2018) Mediakix Website. “Most popular YouTube Categories”. Retrieved From: http://mediakix.com/2017/10/most-popular-types-
of-youtubers/#gs.RRSoS5k
Previte, Jeff.(2018). Bluleadz Website. “Benefits of Using YouTube to Market Your Business”. Retrieved From: https://www.bluleadz.com/blog/7-benefits-of-
using-youtube-to-market-your-business-online
22. Reference List 3:
Facebook:
Ayres, S. (2018, July 20). Top 10 Benefits of a Facebook Business Page. Retrieved from https://www.postplanner.com/top-10-benefits-
facebook-business-page/
Desta, Y. (2014, June 02). The Evolution of Mark Zuckerberg's Facebook Profile. Retrieved from
https://mashable.com/2014/06/02/mark-zuckerberg-facebook-profile/#A8t2O.r3TEqs
I., & Success, I. (2018, June 11). Yes! Facebook Groups can help you grow your professional network. Retrieved from
https://www.insightssuccess.com/yes-facebook-groups-can-help-you-grow-your-professional-network/
Messersmith, J. (2008). Madang - Ples Bilong Mi. Retrieved from http://www.messersmith.name/wordpress/2009/10/12/visualizing-your-
facebook-network-of-friends/
Verwey, C. (2014, March 18). Creating a Professional Facebook Presence. Retrieved from http://www.colourtech.com/blog/creating-a-
professional-facebook-presence
Introduction:
Addie Kittle (@addiekittle). Instagram photos and videos. (n.d.). Retrieved from https://www.instagram.com/addiekittle/
23. Reference List 4
Introduction continued:
Free webinar: Building Local Communities with Social Media. (2018, February 15). Retrieved from
https://www.districtdispatch.org/2018/02/free-webinar-building-local-communities-social-media/
J. (2018, August 23). 60 Social Networking Sites You Need to Know About in 2018. Retrieved from
https://makeawebsitehub.com/social-media-sites/
Tweet Actions. (n.d.). Retrieved from https://dribbble.com/shots/2468255-Tweet-Actions
Lee, J. (2017, April 25). The Dos and Don'ts of Professional Networking on Social Media. Retrieved from
https://www.makeuseof.com/tag/professional-networking-social-media/
SilkRoad Follow. (2014, August 28). Caution! Social Media Risk Ahead. Retrieved from
https://www.slideshare.net/SilkRoadTalentTalk/managing-social-media-risk-38453537
Volleyball, S. (2018, May 15). Get to know middle hitter Alex Toombs! #MarchOn pic.twitter.com/kdsHBmGgs9. Retrieved from
https://twitter.com/IndStVB/status/996450468875431941
24. Reference List 5
Twitter:
Change your Twitter Profile Photo from iPhoneiOS?(2016,January15). Retrieved from https://www.askdavetaylor.com/change-your-
twitter-profile-photo-from-iphone-ios/
Gil, P. (2018, February 25). What Exactly Is 'Twitter'? What Is 'Tweeting'? Retrieved September 27, 2018, from
https://www.lifewire.com/what-exactly-is-twitter-2483331
Herman, L. (2015, March 04). 5 Ways Twitter Can Help You Reach Your Career Goals. Retrieved from
https://www.themuse.com/advice/5-ways-twitter-can-help-you-reach-your-career-goals
Parks, A. (2017, January 8). Trump and his prejudice self. Retrieved from https://dalquestnews.org/8686/archives/trump-and-his-
prejudice-self/
Salm, L. (2017, June 15). 70% of employers are snooping candidates' social media profiles. Retrieved from
https://www.careerbuilder.com/advice/social-media-survey-2017
Shahzad, Z. (2018, February 28). Starting Today Save Your Tweets Now With The New Twitter Bookmarks Feature. Retrieved from
https://wccftech.com/save-tweets-twitter-bookmarks/