SlideShare a Scribd company logo
Value, cause, and social marketing ,[object Object],[object Object],[object Object]
BY THE END OF THIS SESSION YOU WILL: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why apply Social Marketing to libraries? ,[object Object],[object Object]
Social Marketing addresses the same types of issues as  libraries   Complicated issues like  preventing forest fires pollution drunk driving
Why apply Social Marketing to libraries? “ There is no nobility in preaching to an audience of one. Those of us working for the public good have an ethical responsibility to be effective and efficient in reaching as many people as possible." -Katya Andresesen Robin Hood Marketing
Why apply Social Marketing to libraries? "We should stay true to our mission representing ourselves honestly , and promise only what we can deliver In that way we gain a competitive advantage.... We have credibility and sincerity on our side and we should never lose sight of that " --Katya Andresesen Robin Hood Marketing
Three caveats before we begin: ,[object Object],[object Object],[object Object]
Social Marketing by any name ,[object Object],[object Object],[object Object],[object Object],[object Object]
History of Social Marketing ,[object Object]
War Bonds - An early Social Marketing Campaign
War Bonds Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other historical social marketing campaigns
History of Social Marketing Social Marketing: An Approach to Planned Social Change 1971 Kotler and Zaltman ,[object Object],[object Object]
Public Health Embraces Social Marketing
Public Health Embraces Social Marketing
Social Marketing Today
Social Marketing Today Journals - Social Marketing Quarterly The Social Marketing Institute Social Marketing Consultants -  Fearless Future Social Marketing Listserv Social Marketing Conferences Social Marketing
Your Turn ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Social Marketing Campaigns ,[object Object],[object Object],[object Object]
A Model Program Communication and enforcement Goal: To increase seat belt use * Education - 53% (1980s - Operation Buckle Down) * Enforcement  and education - 65% * Social Marketing Campaign - 80% in first 6 months
Important change in message From: To:
[object Object],[object Object],[object Object]
Changed the game-the tobacco company is two faced On their web sites tobacco companies encourage people to quit smoking In 2006, a court found that tobacco companies manipulate nicotine levels to keep smokers addicted
Changed the game  -tapped into rebellious nature of teens  Gave them a target - rebel against the tobacco industry
  SIDS -Back to Sleep Campaign   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
SIDS Success Little information Simple Action Variety of channels
Your Turn  Take a 10 minute break
First step : choose narrow target audiences and do tons of research
Two different narrow audiences ,[object Object],[object Object]
[object Object],[object Object]
Your turn: choose your target audience
Choose your audience ,[object Object],[object Object],[object Object],[object Object]
Second step:choose an action Go beyond awareness to action Choose specific and feasible action
A simple easy to do action
What is the action?
What is the action?
Your turn: choose an action ,[object Object],[object Object],[object Object],[object Object]
Third Step: begin crafting message with reward that is directly related to target audience
Teens want to rebel In Your Face campaign
It’s about your audiences values
Your Turn: Craft message with reward ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fourth Step: Choose a messenger ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Messenger as Peer ,[object Object],[object Object],[object Object]
Messenger as Family
Messenger as Authority Figure
Your turn: Choose a messenger ,[object Object],[object Object],[object Object]
Fifth step: Choose the channel and the optimal time ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Core Calendar Opportunities Cinco de Mayo Alcohol Awareness Month BUA Week St. Patrick’s Day Spring Break CPS Week Super Bowl New Year’s Eve 3D Month Thanksgiving Holiday World Series - Halloween Tailgating Back-to-School Labor Day July 4th Prom/Graduation
Optimal Channel and  Best Time
Optimal time: Place
Time as Emotional State
Your Turn ,[object Object],[object Object],[object Object],[object Object]
Sixth Step: Partner, partner, partner ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Private partnership
Partner Non-profit ,[object Object],[object Object],[object Object],[object Object]
Your Turn ,[object Object],[object Object],[object Object],[object Object],[object Object]
Congratulations ,[object Object]

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  1. marye