This document discusses using social marketing techniques to promote library services and resources to diverse user groups. It provides an overview of social marketing, highlighting its focus on understanding target audiences. Examples are given of successful social marketing campaigns around seatbelt use, smoking prevention, and reducing SIDS. Key elements of social marketing campaigns identified are narrowing the target audience, choosing a specific desired action, and crafting the message around rewards meaningful to the target group. Attendees are guided through applying these elements to develop their own hypothetical social marketing plan for a library campaign.