Organizations must adapt to survive. Business models are evolving more and more quickly, financials and regulatory constraints are stronger than ever. Insurers like Ethias must be connected (customer centric, multi-channel sales and services, engaging through social media), agile (getting free of legacy forced, sourcing strategy, lean core business process) and develop their analytical view (getting value form different data sources, develop forecasting, deriving value from data history). During our session we will present the SOA journey started by Ethias in 2012 and secondly we will explain the enabler role of the Z platform - we call it SOA on Z.

1. SOA on zLINUX
The Journey

2. Agenda
2
Who is Ethias?
The Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – Why, What and How
The SOA Platform in the Ethias Context
Questions & Answers

3. Who is Ethias
Efficassureurs – “Un groupe d'assurance d'inspiration mutualiste”
3
Ethias Values
Ethics
Proximity
Humanism
Engagement
• 4th insurer in Belgium
• 10% Market Shares
• More than 1,750 employees
• 41 regional offices in Belgium
• Turnover 2.5 milliard €
Ethias numbers
Ethias was established in the year 1919 as Société Mutuelle des Administrations Publiques and changed its
name to Ethias in 2003.
We are engaged in providing life and non life insurance services to :
Individuals – Companies – Collectivities
Ethias

4. Agenda
4
Who is Ethias?
Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – what and how
The SOA Platform in the Ethias Context
Questions & Answers

5. Digitalisation Analytics Agile
Performance Drivers - business challenges
• Reinventing customer
digital experience by
putting his needs at the
heart of our sites
• Multi-channel sales and
offering; fully integrating
experience for the
customer in digital and
non-digital channels
• Deeper collaboration and
connection with much
group of stakeholder,
including customers,
employees and partners.
• Data availability and
quality for Business
Intelligence and decision
making
• Integration of real-time
decision support throw
multiples systems data
integration to give more
value to each customer
• Using predictive tools and
techniques to streamline
our marketing processes
• Build a global Enterprise
Data Warehouse
• Breaking free from the
constraints of legacy
• Operational excellence
built around lean core
business process
management discipline
• Delivering greater, faster
and cheaper change
through more agile
architecture et
configurable solution
• Give more autonomy to
business for product
management

6. Agenda
6
Who is Ethias?
Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – what and how
The SOA Platform in the Ethias Context
Questions & Answers

7. • Be the IT services provider
• Partner with the
business
• Become a trusted
advisor
• Establish an
operational
rhythm
• Develop a
hybrid IT model
Business Vision
VISA
Business
Model
Evolution
Services
Selection
SLA
Management
Services
Design
Services
Integration
SFDC
eHR
Lega
cy
Mobi
le
RFI
Answers
RFP
Answers
Business / IT
Alignment
The IT Role Transformation
Be the IT broker

8. Agenda
8
Who is Ethias?
Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – what and how
The SOA Platform in the Ethias Context
Questions & Answers

9. BPM + Integration/SOA
Digital Agility Layer :
System of innovation/
Differentiation
Market
Evolution
IT Silos
System of records
Business
ModelsNew Disruptive
Technologies
Why the SOA Suite
Providing Agility Between Business and IT

10. What’s the SOA Suite – Functional view
Connectivity
Transport / Routing
Transformation
Service Orchestration
Business Processes
SOA Gateway
Human Task BRMSBAM
ServiceSecurity
ServiceMessaging
ServiceSupervision
Mainframe Integration Layer
ServiceGovernance
Functional view - components identification
JMS Soap Rest Http
BPEL
Traçability
Message Mapping Format Transformation
On Premise
Package API
Business
Process
Service
Directory
Cloud API
Core business
Services
Commodies
Services
Core
Mainframe
Transaction
Core
Mainframe
Transaction
Core
Mainframe
Transaction
…
GED
…
Commodies
Services
GED
GED GED
GED CRM
SLAAlerting
AuthenticationAuthorization

11. How to build your Soa services – Refactoring the legacy
A Layered Model
Gateway Layer
Process Layer
Capability Layer
Entity Layer
Utility Layer
11
• Consumer specific services
• Gateway – Specific EDI Transformations
• Business Processes
• Process – Order TO cash Process
• Business services
• Capability – Bill LifeCycle Management
• Entity – Bill Create, Update, Delete
• Technical services
• Utility – Bill Format
Services are layered, depending on their functionality.
Application Scope

12. Ethias
How to organize your services - Aligned with business domain
Vie
Production Sinistres
Non-Vie
Production Sinistres
Produits Financiers Auto
Accidents du Travail
Droit Commun
Soins de Santé
Assistance
Gens de Maison
Incendie
Relations Clientele Products and Services Marketing
Service Directory and Information Governance are Key
External
BCSS
Informex
Groep Antwerpen
…

13. How to deliver SOA ?
Integration Competence Center

14. Agenda
14
Who is Ethias?
Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – what and how
The SOA Platform in the Ethias Context
Questions & Answers

15. Systems of Record
Systems of Differentiation
Systems of Innovation
Web content
management
Product lifecycle
management
Enterprise social
network
Mobile
App
Market
analytics
Customer relationship
management
Business process
managementEnterprise service bus
Customer information
Product data
Contracts
Claims
Distributedsystem/packages
Cloudandservices
Application of our architectural vision
Some practical examples…
Mainframe

16. Front-end
hosts
Front-end
apps
Front-end web browser
Back-end
HTML 5
Adobe Experience Manager (CQ)
Application Business Layer
IMS Service
SécuritéE2E
Internet Extranet Intranet
Front-end
DB
Back-end
DB
Browser Apps hosts
Sécurité – Authentification
ESB
Mobile
Gw
SOA for New Web & Mobile applications
S
SS
S
S S
Application
Host
Bastion
Host
ESB
Target Architecture
Solution Architecture
Highly Secured Business Services Framework

17. SOA Integration with the IMS Mainframe
Asynchronous Communication (Messaging)
17
Enterprise Service Bus
Integration / Connectivity
JMS
Mainframe Integration Layer
IBM MQ

18. ESB – Mainframe Connectivity
Synchronous Communication
18
Enterprise Service Bus
Integration / Connectivity
EntireX
Mainframe Integration Layer
copybook
Adapter
Program
Design Time
o IMS Program
o Provide the copybook
o Generate EntireX adapter from the copybook
Run Time
o Synchronous Comm. between the ESB and
Mainframe

19. ESB – Mainframe Connectivity
ApplinX: Integration with 3270 screens
19
Enterprise Service Bus
Integration / Connectivity
ApplinX
Mainframe
Adapter
Design Time
o Record a 3270 session
o Identify Input and output data
o Generate Adapter
Run Time
o Call 3270 screens

20. Presentation Services
(WebApps, WebContent,
Mobiles….)
ESB
BPM
IMS Business Services
BRMS
IMS Data Services
(DL1 & DB2)
The ESB and the BPM are critical
components as most
of the applications rely on those
components.
 High availability high
 Performance: high
 Scalability: high
 Security: high
Business processes orchestrate several IMS business
services. Business Rules can be invoked by the BPM.
The services invocation is done through the ESB.
Presentation services access the IMS business
services
The services invocation is done through the
ESB.
SOA Components hosted on Z

21. • The key principle that guides us to identify some valid deployment topologies is
the deployment of the 2 major components (ESB & BPM) of the SOA platform.
– Those key components should be deployed on Enterprise Systems.
– The deployment choices of the surrounding components is more open and will
be decided according to the key SOA component placement.
• 2 major alternatives : deploy the key SOA components
– on distributed environments (Power AIX)
– on zEnterprise ecosystem (zLinux)
Presentation
Services
Surrounding
Components
ESB BPM+BRMS Business Services
S1 -Distributed Distributed Power AIX Power AIX Power AIX zOs
S3 - zEnterprise Distributed zLinux zLinux zLinux zOs

22. S1 - Distributed S3 - zEnterprise
Performance
Need to provide good
response time from end
user perspective
+ • End to End flow on the virtual
internal network
+
+
+
• End to End flow on single server
• Interaction between Componets
uses HiperSockets
High Availability
& Continuity
Complexity of finding an
appropriate service window
for changes which impact
the whole business service
chain
+ • Cluster of servers
+
+
• Cluster of server
• Reliability of zEnterprise
• Live relocation
Scalability
Ability to handle peak of
activity
Ability to manage future
capacity requirement
+ • Virtualization
• Dynamic add capacities
+
+
• Virtualization
• Workload Management
• Dynamic add capacities
Disaster
Recovery
Today Active-Passive
configuration for Mainframe
+ • Heterogeneous infrastructure
might complex to manage using
automation recovery procedures
+
+
• processes. The entire recovery
plan can be managed from a single
point of control.

23. S1 - Distributed S3 - zEnterprise
Systems
Management
End to end monitoring
difficulties
Patch lifecycle management
is a very time consuming
Complex dependencies
between systems makes
starting and stopping servers
in the right
sequence a large time
consuming task
+ • Workload distributed on several
architectures : Hard to get end-to-
end reporting and monitoring
+
+
• z/VM Single System Image (SSI)
simplifies systems management of
a multi-z/VM environment
• z/VM Performance Toolkit - A real-
time performance monitoring tool
to monitor system performance
and to analyze.
Security
End-to-end data traceability
Segregation of the
Production/Acceptance/Test/
Development environments
+
+
• Confidential + • Confidential
Risk +
+
• Solution maturity : Power is a
mature platform
• Skills : Leverage existing Power
skills
+ • Solution maturity : Linux on
System z is a proven platform
• Skills : Leverage existing skill on
Power & System z (z/VM & Linux)

24. Agenda
24
Who is Ethias?
Business challenges
The IT Role Transformation – how to cope with changes
The SOA Architecture and Tools – what and how
The SOA Platform in the Ethias Context
Questions & Answers

25. 25
Questions and Answers

26. 26NRB Mainframe Day 22/05/2014
#mainframeday